Bake Me Up Reviews 205

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

A fantastic business. Great communication. I purchased online directly from company as there aren’t any local distributors yet. Cakes arrived within 2 days (fantastic for non metro delivery area). Del... See more

Rated 5 out of 5 stars

Fantastic! I never knew about Bake Me Up until it popped up in my fb feed. Ordered the 7 inch Caramel (decorated with Coffee Buttercream and Walnuts) and White Choc (raspberry butter cream filling and... See more

Company replied

Rated 5 out of 5 stars

Fantastic! Super easy to order, fast delivery and the cakes were packaged so well, they were the best tasting cakes I have ever eaten. So many compliments! Perfect shape and size and super moist! Pe... See more

Rated 5 out of 5 stars

If I could give more stars I would! My cakes were delivered so quickly, I had choc mud and caramel mud. They were packaged securely and were in perfect condition. So, of course we couldn't resist open... See more

Company details

  1. Cake Shop

Information provided by various external sources

Decadent cakes delivered to your door, ready to decorate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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Rated 5 out of 5 stars

Always reliable

Fantastic product and great service.

10 October 2021
Bake Me Up logo

Reply from Bake Me Up

Thanks so much for your kind reviews, Marissa!
Our team is very happy that you love our cakes and our fast and reliable service.
Looking forward to receiving your next order 😊

💙Emily & The Bake Me Up Team

Rated 5 out of 5 stars

Wow so good, you won't be disappointed!

Wow! Lets talk about ordering- this could not be simpler simply choose your cakes and checkout, so easy. Lets talk about freight - super fast... did I say say super fast? Yes I did! 1 Day to regional Vic! So if you are looking for simple ordering and fast freight you are set.
Now Lets talk about the cake!! Oh my goodness, I can't wait to start my creation. I can tell the cakes are going to be super moist, they are soft to touch, smell so good! I need to stop myself from just slicing a piece off!
If you are hesitant to order, I know I was because I like to make everything myself, if you are time poor or simply don't like the baking process this is the answer. Highly recommended.

7 October 2021
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Reply from Bake Me Up

Hi Nikki,
Thank you so much for your kind review!

Our super-fast delivery is something we pride ourselves on, so we are overjoyed that your cake arrived so quickly. I am so pleased that you are impressed with our cake and you haven't even tasted it yet (that's the best part!!!!!).

I am looking forward to seeing what Bake Me Up Magic you create. Please feel free to share it with us on our social media @bakemeupaus 😊

💙Emily & The Bake Me Up Team

Rated 5 out of 5 stars

Our caramel cake was absolutely…

Our caramel cake was absolutely delicious. I'm not much of a baker but this allowed my decorating skills to shine. Highly recommend 🌟🌟🌟🌟🌟

5 October 2021
Unprompted review
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Reply from Bake Me Up

Hi Brendan,

Thanks so much for your lovely review, we are overjoyed that you love our caramel cake! Bake Me Up exists for that exact reason so our customers can get straight to the fun and creative part!

💙Emily & The Bake Me Up Team

Rated 5 out of 5 stars

Fantastic service as always prompt and…

Fantastic service as always prompt and fresh

21 September 2021
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Reply from Bake Me Up

Hi Sue,

Thank you so much for your review!

It has been hard to navigate the covid delays with parcels and we are very thankful that our customers are still appreciating the prompt service we provide.

We appreciate you being such a loyal customer!

💙 Emily & The Bake Me Up Team

Rated 5 out of 5 stars

Love the cakes

Love the cakes - arrive quickly with no hassles and taste delicious.. thank you.

5 September 2021
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Reply from Bake Me Up

Hi Anne,

Thanks for your kind review.

We love that you appreciate the prompt delivery of our beautifully tasting cakes!

As a returning customer, we want to thank you for your support of our business.

Kind regards,
Emily & The Bake Me Up Team 💙

Rated 5 out of 5 stars

Fantastic! 10 out of 10

The team at bake me up saved the day for my sons birthday as we’re currently in lockdown and I had injured my shoulder therefor I couldn’t actually bake his cake. The team were super helpful as well regarding an ingredient that was on their “may contain” list for me to avoid an anaphylactic reaction. The cakes were super delicious, shipping was fast and the packaging system they use so the cakes got to their location in one piece was awesome! I will be definitely referring them to friends who want to try and decorate their own cakes without baking them and I will be using them again in the future. To the Bake me up team, Thanks so much for all of your help.

30 August 2021
Bake Me Up logo

Reply from Bake Me Up

Hi Felicity!

Thank you so much for your support of Bake Me Up.

We are thrilled that you loved our cakes, packaging, prompt customer service and delivery, we pride ourselves on things. We appreciate you being a loyal customer and referring us to your friends.

We can't wait too receive your next order 💙

Regards,
Emily & The Bake Me Up Team 💙

Rated 5 out of 5 stars

I have been using your cakes for a few…

I have been using your cakes for a few years now for special and not so special occasions in my family. Quality has been consistently excellent. Thank you

23 August 2021
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Reply from Bake Me Up

Hi Lailani,

Thank you for your review!
We are ecstatic that you love our cakes and use them outside of special occasions, cake is an everyday thing here at the Bake Me Up office.
Thank you for being such a loyal customer over the years.

We look forward to your next order 😊

Regards,
Emily & The Bake Me Up Team💙

Rated 5 out of 5 stars
Bake Me Up logo

Reply from Bake Me Up

Hi Deanne,

We love that you agree with us that our cakes taste great! We also love that you received both your orders promptly this is something we really pride ourselves on.

We look forward to receiving your next order 😊

Regards,
Emily & The Bake Me Up Team 💙

Rated 2 out of 5 stars

sample cake

I ordered the 5’ sample cake - the chocolate mud cake was uneven compared to white mud and caramel mud, when iced it had a slope. the white mud was hard to ice as it just crumbled (which never happens last time I ordered from you guys) the convenience or ordering and having deliver the next day (especially through lockdown) was fantastic!!! The cake was dense and it all got eaten….

16 August 2021
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Reply from Bake Me Up

Hi Emma,

Thank you for your feedback. We regret that our sampler cake did not meet your expectations. This cake is really designed to be a taster rather than one to be decorated as a cake in its own right. We literally slice three cakes into thirds and then combine one third from each flavour. This means that we can't always guarantee that the each third is of the same exact height.

Having said that, the White Mud should not have crumbled and absolutely have tasted and performed exactly as expected! We have other Trio Samplers from the same White Mud cake so we will do some QA testing immediately to determine if there is an issue with that particular cake, In the meantime, we will send you a voucher for a free replacement 5" cake of any flavour of your choice.

Thank you again for your support of our business and we look forward to receiving your next order!

Regards,

Paul Wanis
Bake Me Up

Rated 5 out of 5 stars

THE BEST. EVER

THE BEST - saves me an infinite amount of time prepping, baking and cleaning up. Instead I just order online and boom.. there's cake! Perfect size and consistency every single time makes them ideal for my cake classes, and also to stash in the freezer for those sneaky birthdays! Thanks Bake Me Up <3

3 August 2021
Rated 5 out of 5 stars

ABSOLUTLEY fabulous each and every…

ABSOLUTLEY fabulous each and every time!
Beautiful moist delicious cakes packaged and sent to your doorstep. Why waste precious time with your family and the hassle of washing up when you have incredible people like this to do the work for you>?

12 July 2021
Rated 5 out of 5 stars

I cant thank Paul and Shanae enough…

I cant thank Paul and Shanae enough for going above and way beyond for personally delivering 2 White Choc Mud cakes to me out in Traralgon at very short notice. Its appreciated beyond words, oh and the cake was delicious too. Thank you x

20 June 2021
Unprompted review

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