I Heart Brownies Reviews 162

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Wife ordered by phone. Very efficient, polite & answered all her questions. Order waiting upon arrival @ hotel. Looking forward to sharing as a birthday gift. 100% on customer service. Now to the fun... See more

Rated 5 out of 5 stars

Easy to order online. Lots of different 'flavour' options. Like that a pdf was provided on how best to stack into a tower and how many recommended for a stable tower. Slightly cost more than expected... See more

Rated 5 out of 5 stars

Brownies were packed well, looked great and tasted absolutely amazing. I've orderedto Melbourne Victoria many times and always consistent. My husband is not a brownie fan, I fake got these for him for... See more

Rated 5 out of 5 stars

I sent 4 gifts of I❤️Brownies, and all were received on the same day in completely different postcodes, 2 metro, 2 regional, and all were extremely well received. Comments were that gifts of edible i... See more

Company replied

Company details

  1. Cake Shop
  2. Corporate Gift Supplier
  3. Gift Basket Store

Written by the company

Since 2012, we’ve been creating the perfect brownie, handmade with the best ingredients that coin can buy. No scrimping, absolutely zero nasties, and we’re proudly 100% gluten-free.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

162 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Good product especially love the sneaky…

Good product especially love the sneaky $18 shipping to have it delivered 1 hour away.

19 December 2025
Unprompted review
I Heart Brownies logo

Reply from I Heart Brownies

Hi Elizabeth,

We’re sorry to hear you were unhappy with your experience and appreciate the opportunity to clarify for anyone reading.

Our delivery fees are clearly displayed upfront throughout our website, including on product pages, the cart, and at checkout; there are no hidden or surprise charges.

Your order was placed with a requested delivery date of 27 January; however, we understand there was later confusion regarding your chosen delivery date. As soon as this was raised, we offered a full refund, which you accepted.

We also reached out privately to better understand your concerns and resolve them further, but did not receive additional information.

We take transparency and customer satisfaction seriously and always aim to resolve issues fairly and promptly. If you have further questions, we’re always happy to help directly.

Rated 4 out of 5 stars

I’m impressed!

I recently ordered brownies from here, and I must say, I’m impressed! The brownies are absolutely delicious—moist, rich, and packed with flavor. My favorite was the mint, but all the flavors I tried were great! The ordering process was super easy, and the delivery was prompt and well-packaged. The brownies arrived fresh and intact, which is always a bonus. I’ll definitely be ordering again, and I highly recommend them to anyone looking for a sweet treat or a thoughtful gift!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Good all-rounder

Great texture, fun flavours (we loved all that we tried- but our favourite was the mint) and well packed.

29 September 2025
Rated 5 out of 5 stars

Really delicious brownies

Really delicious brownies. Got them as a treat for educators at our daycare. They appreciated the thought. Nice to support a Brisbane local business too.

2 September 2025
Rated 5 out of 5 stars

Big Love for Hearted Brownies

I love the team at I heart Brownies and have been a big fan since their early days at Powerhouse Markets. I have followed them around to each location and they are a regular in my wheelhouse when I need a gorgeous giveaway in my work with MINI.

1 September 2025
Rated 5 out of 5 stars

YUM!

These brownies are LEGIT. Great communication from the seller on delivery and everyone at the party loved them.

4 September 2025
Rated 5 out of 5 stars

⭐️ YUM ⭐️

Wife ordered by phone. Very efficient, polite & answered all her questions. Order waiting upon arrival @ hotel. Looking forward to sharing as a birthday gift. 100% on customer service. Now to the fun part of sharing these delicious brownies - I ❤️ Brownies - 😍

17 July 2025
Rated 5 out of 5 stars

Delicious and great service

I sent Brownies as a gift to rural NSW something happened in the delivery, and I heart brownies were straight on to it they sent another lot immediately free of charge. The brownies are the best all the flavours are so yummy! The communication /service is 10/10! I would definitely purchase again. Thank you I heart brownies I am a very happy customer. 😀

10 July 2025
Unprompted review

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