bakaliko Reviews 

11
•
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Supermarket
  2. also in
  3. Convenience Store
  4. Grocery Delivery Service
  5. Grocery Store

Written by the company

The no.1 Online Greek Supermarket in the Netherlands. Great variety of quality Greek food products at wonderful prices, amazing customer service and fast delivery throughout the Netherlands. Greek Products Online Shop in the Netherlands with home delivery! Are you looking for a Greek online shop that has all the popular greek food delicacies in the best prices in the Netherlands? Look no further! At our shop you can find from Greek feta cheese to Greek pitas and Greek wines. We have excellent customer service and we always strive to satisfy our customers. Feel free to get in touch with us, ask your questions about our products, about recipes or even travel advice. We are here to service you. Bakaliko is based in Amsterdam. There are two shops where you can do your everyday greek groceries shoping. One store is located in Amsterdam and one in Zwanenburg. The mission of Bakaliko is to bring Greek food into your home. Bakaliko offers a wide selection of daily products that you can use for recipes, as a gift, or just to enjoy at home. On a regular basis, new Greek products are added to the assortment! We want you to experience the wide array of authentic Greek products this fantastic country can offer you. We see Bakaliko as the biggest source of Greek products with a great variety of products that you can use every day. There are quite a few Greek shops in the Netherlands which sell Greek products, most of them directly imported from Greek producers. From Greek olive oil to herbs like oregano and feta cheese. The majority of Greek shops in the Netherlands are physical shops located in bigger Dutch cities such as Amsterdam, Utrecht, Leiden, Rotterdam, the Hague and Groningen. In these stores you can shop directly from the shelves. Very few of the Greek stores are also offering home delivery of Greek groceries and even fewer offer delivery of refrigerated and frozen Greek products such as cheese (feta, manouri, anthotyro, graviera, kefalotyri), pies (bougatsa, tyropita, spanakopita, kixi, xortopita), pita bread, seafood (anchovies, sea bream, squid, octopus) and meat (gyros, sausages, souvlaki etc.). Bakaliko has been a leader in home delivery of Greek products in the Netherlands and has its own fleet of refrigerated professional vehicles and drivers. We take very seriously the transportation of frozen and refrigerated food products as food safety is crucial. We control the delivered food temperatures from start to end. Our warehouse follows strict hygiene protocols and proper storage principles and our refrigerated and frozen storage rooms are tracked continuously with temperature sensors to ensure that there are no fluctuations. Our warehouse is inspected monthly, is temperature controlled and all the equipment is checked by certified professionals. All the Greek products are stored in Zwanenburg in a food warehouse of 500+ square meters. In our premises you can also do your everyday shopping both as a retail customer but also as a wholesale (b2b) customer. Here you will find the full range of Greek products in the most competitive prices in the Netherlands. You can also find Greek delicatessen products and Greek wines in our store in the center of Amsterdam behind Dam square. It is a small and cosy shop with the most friendly personnel ready to answer any of your questions and give advice on your recipes! In our Amsterdam store you will find more than 150 Greek products and the store is open also on Sundays. You can always call us beforehand if you want to know the availability of a product but also to reserve products so as to pick them up at your time of preference. The stock availability of each product is also found on our online shop for each product separately. All of the Greeks in Amsterdam know our brand, services and store and are visiting us daily to get their daily groceries. It is the single one-stop shop for Greek products in the city. Bakaliko delivers also to the Netherlands using our own fleet of vans and also ships products to other EU countries such as Germany, Belgium, Luxembourg, France, Spain, United Kingdom and the Nordics. We are constantly expanding the range of countries. To the Netherlands we ship to all the cities with the quickest and most economical delivery methods. You can even get evening delivery using our special express delivery service and is the only Greek online shop that the customer can select their preferred date of delivery. During delivery you are getting continuous updates on the status of your order and you can even view your order in a live map as it travels towards you! In Bakaliko we believe in the best professional service possible and always try to outperform the market and offer the best combination of quality Greek food products and good prices. The Bakaliko team consists of 10 people who love what they are doing and are dedicating to offer the best Greek shopping experience to the customers. Go ahead and read our Google reviews to know more about the way we work. More than 10.000 customers in the Netherlands already have tried our services. Bakaliko also offers a mobile app to do your Greek groceries from the palm of your hand. Your feedback as a customer is extremely valuable to us so we always love to hear from you!


Contact info

3.7

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(11)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

This used to be my go-to for Greek…

This used to be my go-to for Greek products as a Greek living in the Netherlands, but unfortunately, the experience has changed. Over the past few years, the items I need are consistently out of stock every time I check. It’s disappointing to see such a decline in availability, so I’ve decided to move to another shop. A real pity, as I was a loyal customer for a long time.

25 March 2026
Unprompted review
Rated 3 out of 5 stars

I was happy with my first order but logging back in is a nightmare.

I was happy with my first order, products are fine, but logging into their website is a nightmare. They are using a captcha where you have to click on tiles with cars, busses, motor cycles etc., I fail with all of them, I cannot get in. Sorry Bakaliko, you lost a customer.

PS there are more and more websites where you are confronted with such captchas, I hate them.

14 June 2023
Unprompted review
bakaliko logo

Reply from bakaliko

We are sorry to hear that you are receiving those captchas. We are using a generic implementation of captcha that the vast majority of websites use, nothing too strict or peculiar. If a user tries to visit the website via VPN or through Incognito or with a specific browser extension, sometimes they get this captcha to solve but it should always be a one time resolution only. Unfortunately, we have tried deactivating the captcha protection our website in the past and our website was instantly stormed by bots, creating within1 hour thousands of false customer accounts and our website was under constant attacks. We wish we could offer you a solution to avoid captcha, an idea would be to not use incognito, VPN or particular security plugins. Once again we 're sorry that you are bothered by these protection checks but looking at the bigger picture its more preferable to ensure the general protection of our users. Thank you anyways for trying our services out and we would be honoured to see you back!

Rated 5 out of 5 stars

Great little Greek market!

We have been using several German online Greek food markets for many years, but now this little Amsterdam based Bakaliko came up in the Google search.
….And what a pleasure it was! Fair prices, great selection and cheap delivery deals as well.
Our order was handled by the Bakalikonistas and sent by PostNL to our home in Denmark - all within a few days.
Great and friendly communication as well!
Efcharistópoli Little Store!

20 August 2022
Unprompted review
Rated 1 out of 5 stars

Zeer slecht spreken geen Nederlands en…

Zeer slecht spreken geen Nederlands en zijn zeer onbeschoft Nemen klanten niet serieus klagen mag niet ook al heb je als klant gelijk .
In tegenstelling tot wat ze beweren kunnen ze bijna niks leveren alles uitverkocht en word niet aangevuld Klaag je dan daar over sturen ze je in het Engels onbeschofte mails want Nederlands willen ze niet spreken of schrijven Ik stuurde ze daarom dit terug en koop niks meer daar Ik zou het zelfde doen BAKALIKO IS ZEER SLECHT EN HOORT NIET IN NEDERLAND THUIS How dare you approach customers with such disrespect? You do not respond to complaints make excuses and then take your frustration out on customers Your company will soon be over You should take customer criticism seriously snot nose I'm 65 years old Who do you think you are? If you want to do business in the Netherlands , you first have to put things in order and start learning the Dutch language . You are hopeless I will bring this in the news in all Dutch media what a shame you are for Greece I will make sure that no one buys anything from you anymore.

29 June 2022
Unprompted review
Show reviews in all languages. (11 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look