BAG&BONES logo
Visit website

BAG&BONES Reviews 

254
•
TrustScore 5 out of 5

4.9

Neon Sign Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful design and exceptional quality of the products, noting that these artistic items add real style and impact to their homes. Consumers also highlight the prompt delivery service and secure packaging that consistently keep delicate items safe during transit. People find the ordering process remarkably simple and appreciate the fast, helpful communication provided by the team whenever they make a purchase. Many buyers enthusiastically recommend this independent business to others and eagerly look forward to adding more unique pieces to their growing home collections.

What people talk about most

Product

People report high satisfaction with the product range, praising the excellent quality and unique, funky... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are fabulous,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting fast shipping times and items... See more

Service

Consumers find service to be positive, highlighting quick, efficient experiences, great communication, and... See more

Order

Customers had positive experiences with order, consistently highlighting how easy it is to place orders and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer care, great communication and everything was so easy not only deal with them but ordering and delivery. I really can’t complain about a thing. Items I got are absolutely beautiful a... See more

Rated 5 out of 5 stars

Purchased an ex-display melting lolly for £19.99 expecting a few flaws but nope, no scratches, no discolouring, I am more than impressed and delivery was quicker than the time frame given. Excellent 1... See more

Rated 5 out of 5 stars

Ordered gold paint pot, was really worried it would arrive broken, packaging brilliant, well done. Third purchase all have been great, highly recommend top quality thanks

Rated 5 out of 5 stars

Bag&Bones offers a truly original and exciting range of products. I’ve always found them to be of the highest quality and they add real style and impact to my home. Beautifully packaged and fast deliv... See more

Company details

  1. Neon Sign Shop
  2. Decoration and Interior Design Store
  3. Lighting Store
  4. Sign Shop

Written by the company

BAG&BONES is an innovative LED neon art and homewares label, grounded in high quality, unmistakable design. Established in 2016, BAG&BONES is a small independent British company based out of our London studio.

Contact info

4.9

Excellent

TrustScore 5 out of 5

254 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(254)

64 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Fantastic

Fantastic! I have wanted the ornaments for ages and so glad I bought them with you guys. Smooth asf

2 April 2025
Rated 5 out of 5 stars

I love my Bag and Bones artwork

I love my Bag and Bones artwork, it's striking and gives off a warm glow in the room. Also, I misplaced some of the fixtures and the team was really helpful in assisting me, very responsive. Thank you!

3 April 2025
Rated 5 out of 5 stars

Amazing Service!!

Great delivery, well packaged, superb communication from the team at B&B. Customer service were very polite and responsive! Highly recommended!!

25 November 2024
Rated 5 out of 5 stars

Love, love, love

Love, love, love my paint pot. It's very stylish and fantastic quality. I got a discount as a first time customer. Delivered on time. I will definitely use Bag & Bones again. They have such quirky products.

4 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look