Backpackbazaar Reviews 

Time taken for delivery lengthy although updates were ok . Not clear you are a Chinese company . Bag not great quality for the money and no padding considering it’s to hold electronic equipment.

Only four stars because delivery took ages.

I ordered a real leather, crossbody bag. It took about 2 weeks to arrive! NOT fast delivery as advertised.
The bag was really awful quality, it doesn't look like Leather, the colour is dreadful and not as advertised.
Customer services won't send me a refund, and I believe they've not sent the bag advertised.
I've just been told I can purchase another bag of the same value for just £9.95.
With the words"Many customers choose this option to avoid the hassle of returning the item, and I think this might be a great solution for you as well."
As if this happens very frequently!
DO NOT BUY FROM THIS SITE!!!

It does take a little longer to arrive, but it was worth the wait. A very nice bag, I would have given it 5 stars but the bag was l lovely soft leather what spoiled it was the strap not even leather very poor

I have purchased my order on the 14th of June 2025, no updates l can’t track to see where my parcel is? I have emailed twice no response, ls this Website a legit or l was just scammed?? The tracking number just shows it’s in transit since the day of my purchase? If there are legit why they can’t respond to customer queries

Excellent product and timely delivery

All round a good experience from ordering to receiving! Delivery time as stated so awaited the surprise of delivery! Happy with the good quality backpack!

Excellent quality item. Exactly as described.
Postage took a while but other than that I would recommend anyone to use this company.

It was made with inferior material. The lining was horrid & crunchy.

It looks nothing like the picture.

It was that bad, i had a partial refund

A bigger than usual handbag with loads of compartments

The colour was not particularly far off what was advertised. I don't like the grey zips, however, but the bag was inexpensive and is adequate for travelling with a lunch box, a drink and accessories (including train tickets and a tablet - and some wipes, etc).

Poor quality goods and poor returns process. They clearly don’t want you to return goods to them.

Back pack took ages to arrive, came from China. Looks very cheap if I’d seen it in a shop wouldn’t have touched it. Was going to return but was going to cost postage back to China. Save your money and buy local!

I haven’t received my backpack yet, tracking says delayed and it’s showing as in Hatfield. Ordered 4th June

The backpack looks cheap, feels like plastic not at all like leather.
Very disappointed

I haven’t received my order yet so can’t comment on that - but what they don’t make clear is that the merchandise ships from China! The website misleadingly states “fast and free delivery” however I have been waiting nearly 2 weeks already and my tracking shows my order is still somewhere in China. Very disappointing and the item is meant for a birthday gift and looks like it won’t be arriving on time.

I ordered George | Men's Large Leather Commuter Messenger Bag

The delivery was good as wasnt in a terrible rush BUT the product itself is awful. They say this is leather but no way. It’s paper thin and the inside lining is like a paper bag. It rustles and I know it’s not the most expensive item in the world but you could probably get it off Temu for a fiver. Teaches me a lesson. Let’s see what the return process is like.

** Update **

Trying to return the goods, they have emailed three separate times to ask if I’m sure. They still have not started the returns process. Absolute joke of a company. Never buy from these!!!

Brilliant customer service! They got back to me so quickly and sorted out the problem very quickly. Would definitely use this helpful company again and highly recommend them. Thank you Backpack Bazaar!

Joy Imafidon

I ordered some Compression Packing Cubes in good faith, relying on the 3 day delivery. Ordered on 18th March it’s now the 26th March and no sign of my delivery! I decided to use the tracking, and realised the shipping was from China, clearly this was not going to be with me in 3 days! I sent an email on day 6 no response, however the tracking showed the plane had left China. Great I thought, however 28 hours later the flight still in the air and no sign of my goods, I need my parcel for 30th I’m unlikely to get it. I wish I hadn’t bothered. Why mislead and say 3 day delivery and pose as a uk based company? Don’t bother if you want your order in reasonable time scales. If I get the goods and they are good quality I will update this review but currently I would give zero stars if I could.