Babyonlinedress Reviews 

461
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

They are scammers my daughter ordered a dress or her upcoming prom standard size and the dress looks cheap and came falling apart and don’t fit. She been trying to get a return label to send it back a... See more

Rated 1 out of 5 stars

So let me tell y’all don’t waste y’all time spending money on this company at all I did rush order and expedited shipping and still had to cancel my order why does it take a month for rush order whe... See more

Rated 5 out of 5 stars

Had no problems with this company . They have been very helpful and tried there best to do whatever we asked . My daughters wedding dress is beautiful and fits her perfectly . They also made... See more

Rated 4 out of 5 stars

I sent email requesting more discount to cover extra alteration since the dress is too big and they honor my request. They paid extra to have it tailored to my measurements. The dresses are beautiful... See more

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2.4

Poor

TrustScore 2.5 out of 5

461 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

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2.4

All reviews

(461)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

They don’t accept returns

I order a dress and the size doesn’t fit , so I ask for the steps to return it . The store answer was this :
“After check, your size is larger than the us size 2. So you feel the dress is small.
Normally we accept return and refund due to quality problems, wrong size or wrong color. As all our dresses are made-to-order and they are not in stock. If we make the dress according to your size and color, but it turn out to be wrong, we couldn't accept return and refund. Hope you understand.
I never had problems In others online stores ,if you don’t need the products even size or quality they immediately return the money. These dress isn’t the dress that i need . The worst online dress. You are not a recomendable online dress store.

14 January 2019
Unprompted review
Rated 5 out of 5 stars

Stunning dresses!

Stunning dresses!

Babyonlinedress has the beautiful party dresses ever. Good price, good style, a lot of options for all sizes and diferent body´s.
They´re to excellent quality and provided measurements for a custom fit, how amazing are this? This way I knew that will fit me, and it surprised me when I arrived.

20 December 2018
Unprompted review
Rated 5 out of 5 stars

Quality Dresses

I’m so glad I stumbled upon Babyonlinedress. They have a wide variety of dresses to choose from. The dresses are made of quality materials and its price is affordable. I’m surprised to know that they sent me a quality dress and it really surpass my expectation. I think I finally found a site to run to every time I need one for special occasions.

19 December 2018
Unprompted review
Rated 1 out of 5 stars

extremely bad customer service.

extremely bad customer service.

They would not return my email, phone call or online message. I made a simple mistake in my order and they refused to understand , change or help me.
After four days, they finally emailed me and said they would not help in any way.
I recommend not buying from this company.
If anything with your order including dress size or color or anything, they do not care and they will not help

16 December 2018
Unprompted review
Rated 5 out of 5 stars

Babyonlinedress is very legit

Babyonlinedress is very legit. The customer service is wonderful. I ordered my prom dress from Babyonlinedress and I loved it. The material and fabric was great. My dress fitted perfectly. I, absolutely, recommend ordering from Babyonlinedress.

13 December 2018
Unprompted review
Rated 5 out of 5 stars

this is the best selection for shopping…

this is the best selection for shopping online. The prices are great, the customer service is excellent, they are very considerate with your time, most of the time the shipment will arrive even before the expected date, great quality and great conditions. You won't go wrong with ordering from Babyonlinedress.com

13 December 2018
Unprompted review
Rated 1 out of 5 stars

Worst Customer Service…

This company has the worst customer service I have ever encountered. They shipped me the wrong size dress and would not replace the dress unless I send them the dress back, pay for the return shipment at which time they will measure the dress and if they determine they shipped the wrong size then I will get a refund. My original request was for the company to replace the dress. There solution is not acceptable. As a consumer you have many choices. Do not choose this company. If you have to deal with customer service for any reason, you will not be satisfied.

20 November 2018
Unprompted review
Rated 1 out of 5 stars

Horrible customer service.I was send…

Horrible customer service.I was send the wrong color of dress.I ordered silver and they send me pink.The package came from China so i emailed the seller.The reply i got is to send it back to them on my own and they will refund the shipping fee i paid once they got the dress. I asked for a return label but told that they dont have so i went and send it back on my own expense.Then I got a delivery message from USPS 2 days after that they can't access the address the seller gave me in Las Vegas.So i tried to call the phone # the seller gave me in one of her/his email in case i have questions but the asian sounding angry guy yelled at me "why are you calling me? I don't get paid for answering your call! You contact the seller!." Before i can speak back ,he hang up the phone.I was just calling to let them know that USPS tried to deliver the wrong dress i'm returning and they need to pick the dress in at the post office .In the first place, they are the one who made a mistake and i got stress dealing with them.I should have read the reviews first before i ordered.Lesson learned.

5 November 2018
Unprompted review
Rated 1 out of 5 stars

Mismatched pieces and no return

I purchased a $99 dress that looked nothing like the picture when it arrived - fabric was two different colors from each other and from the advertised picture, and there was a stain on the top. Contacted company to return and they asked for pics of the dress, and then offered a $20 coupon credit towards another purchase (and after much back and forth) their final offer was a $10 refund. They suggested I sell it to someone else. Absolutely ridiculous, I’ll never order again.

29 September 2018
Unprompted review
Rated 1 out of 5 stars

The dress they sent me looked NOTHING…

The dress they sent me looked NOTHING like the photos online, it wasn’t even the right color. I paid extra for custom measurements and it didn’t fit me right at all the dress was so unproportional. Ruined my senior homecoming. Do not order from them it’s a scam.

27 September 2018
Unprompted review
Rated 1 out of 5 stars

Never ever buy from here EVER!

Never ever buy from here. They will help you buy but that's it. Once you receive your order they will never come in contact with you again.
Impossible to return. You won't even be able to log into your account and order won't show.
It's a SCAM!! Beware!!!
I'm not angry because dress didn't work. Just really upset at scam company.

19 July 2018
Unprompted review
Rated 5 out of 5 stars

Babysonline is amazing

Babysonline is amazing. They make sure everything is set and I’m place. And if your lucky sometimes they send out your order earlier.

30 June 2018
Unprompted review

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