Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble... See more
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AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inex... See more
Company replied
Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onb... See more
This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfull... See more
Company replied
Company details
Written by the company
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
Contact info
144 South Main Street, 84004, Alpine, United States
- (844) 692-9682
- support@azova.com
- azova.com
4.5
Excellent
443 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Process with easy and user friendly
Process with easy and user friendly. Will definitely use in the future.
5 March 2022
Unprompted review
Reply from azova.com
" Hello Lee-Ann! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Worked smoothly
Worked smoothly. The video was reduced to patient only which reduced any potential bandwidth issues.
5 March 2022
Unprompted review
Reply from azova.com
" Jo, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."
Fast, Friendly, Efficient
Fast, efficient, friendly. Thank you! Will use again. (Used for at home COVID antigen test)
5 March 2022
Unprompted review
Reply from azova.com
"Hi Kyle, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
Very efficient and easy process
5 March 2022
Unprompted review
Reply from azova.com
" Thanks Ken! It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at Azova receives your feedback – they’ll be thrilled to hear your kind words. Thanks, AZOVA."
This was easy and fast and I will…
This was easy and fast and I will definitely use it again.
5 March 2022
Unprompted review
Reply from azova.com
" Hi , it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
This was a really easy process
This was a really easy process. Prompt result - I'm fly ready!
5 March 2022
Unprompted review
Reply from azova.com
" "Hello Christina! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Very easy to schedule and complete
Very easy to schedule and complete. The test proctor was polite and helpful. This was a very easy process.
5 March 2022
Unprompted review
Reply from azova.com
" Hi Ana, your comments have been shared with our entire team at Azova. When we hear from happy customers like you, we spread the positivity around! Hope to serve you again soon. Thanks, AZOVA."
Constantly improving
This was the second time I’ve tested with this system In the past few months. Their customer service was great, and the results were instant following my test. Every step was well laid out and explained. The interface was user friendly and clear. A good improvement from my previous experience
5 March 2022
Unprompted review
Reply from azova.com
" Brad, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you. further, let us know. Thanks, AZOVA."
Easy to use app
Had a video call to watch my LFT being taken. Easy to set up the account, and to call in. The lady conducting the call was very helpful and explained everything as we went along.
5 March 2022
Unprompted review
Reply from azova.com
" Dennis! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Efficient and easy to use
Very efficient and easy to use for Covid video tests for travel purposes. The appointments happened on time and those supervising/verifying the tests were knowledgeable and helpful. The certified results came through very quickly. Only downside was that the pdf test results do not have a QR code (only a bar code, which is not recognised by, for example, Verifly). Although there is a QR code to share the Covid credentials, it appears not to be universally recognised (e.g. Verifly did not recognise it as a valid QR code), meaning that it was necessary to use a screenshot of the result. The screenshots were, however, accepted, and the overall process was certainly more efficient (and significantly cheaper) than booking in-clinic tests.
5 March 2022
Unprompted review
Reply from azova.com
" Hello Alistair! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Everything went very well and was easy…
Everything went very well and was easy to do. We are in our mid 70's and have never had a test before. So we weren't sure what to expect but it went very smoothly.
5 March 2022
Unprompted review
Reply from azova.com
" Shirley, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."
Very happy with the ease and service!
Excellent job explaining the process and quick results. Thanks!
4 March 2022
Unprompted review
Reply from azova.com
" Cory, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."
Had to reload multiple times
Had to reload multiple times. Not worth the effort
4 March 2022
Unprompted review
Reply from azova.com
" Todd, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."
Easy to use and professional
4 March 2022
Unprompted review
Reply from azova.com
" Hi, Thank you so much for taking the time to leave us a rating. Thanks, AZOVA."
The worst site ever
The worst site ever. It really just is a big waste of time. Don't use this site.
4 March 2022
Unprompted review
Reply from azova.com
" Tim, Please feel free to reach out to us directly at 844-692-9682 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thanks, AZOVA."
He was very helpful and patient!
3 March 2022
Unprompted review
Reply from azova.com
" Brittany, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."
Wonderful services
AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inexpensive ($20 for the telehealth watching session). A slight billing error was correctly instantly as well and very professionally by Kemli H. from AZOVA Customer Support. AZOVA is clearly the way to go for testing!
3 March 2022
Unprompted review
Reply from azova.com
" Dear DMS.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Kemli receives the recognition they deserve. Thank you again, DMS, have a great day! Thanks, AZOVA."
Very Helpful
My call was answered quickly, they took time to look into all my questions. Polite, respectful, thorough and knowledgeable!!! I was pleasantly surprised!!!
3 March 2022
Unprompted review
Reply from azova.com
" Dear Brian, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Reply from azova.com
" Hello Patrick! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
The whole Azova process was very easy…
The whole Azova process was very easy to execute. The Azova practitioners were very professional!
3 March 2022
Unprompted review
Reply from azova.com
" Hi Harvey, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
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