Test happened on time, people observing were excellent, they explained what we had to do all the way through the process. Result record was sent within 30 mins of completing. We did have some trouble... See more
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AZOVA provided wonderful services for my COVID 19 testing needs while abroad. Fast and courteous service, easy to schedule, instant results. The test was accepted by Delta Airlines/KLM and it was inex... See more
Company replied
Highly recommended! Six of us needed antigen test certificates in two days, but we didn’t want to significantly interrupt our vacation in Croatia to get them done. We all did a proctored test from onb... See more
This was unnecessarily complicated and stressful. I kept getting error messages about my billing address being wrong (which it wasn’t) and having a duplicate submission even though nothing successfull... See more
Company replied
Company details
Written by the company
AZOVA, Inc. is located in Alpine, Utah and is a woman-owned Digital Health Technology System. AZOVA specializes in creating digital provider networks and in making digital health benefits available and accessible to all who need them. By enabling any healthcare provider, pharmacist, behavioral health provider, wellness provider, dentist and other healthcare professionals to quickly deploy cloud-based healthcare services, AZOVA is making a difference in the cost and delivery of healthcare in the United States and the world.
Contact info
144 South Main Street, 84004, Alpine, United States
- (844) 692-9682
- support@azova.com
- azova.com
4.5
Excellent
443 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from azova.com
"Hi, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
The proctor was great and easy to work…
The proctor was great and easy to work with. The phone app was very easy to use. I had an issue making my appointment and they accommodated me to reschedule right away. Would definitely use again I highly recommend.
8 March 2022
Unprompted review
Reply from azova.com
Dear Ryan, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
Luckily I had 2 test kits
Luckily I had 2 test kits. The first one was “recalled” and not useable. My brother was not so lucky 🤨.
WHY!!! Were we not notified by Ellume of recalled test kits!?
My brother now has to scramble to make tomorrow’s flight to the US and he was notified last night that his son has a brain tumor. This is really quite unacceptable.
My proctor was wonderful and did a great job.
8 March 2022
Unprompted review
Reply from azova.com
" Dear Andrew, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."
Highly Recommended
Highly Recommended. Very easy to register, testing instructions very precise and efficiently handled by consultant with immediate verbal and written confirmations provided. Thank You for this stress free travel process.
8 March 2022
Unprompted review
Reply from azova.com
"
Dear Rhonda, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
Azova really helps simplify the process…
Azova really helps simplify the process with Safe Travels Hawaii. They were very quick to process my vaccine card verification requests. Also, they were very responsible in the chat when I had a question or if they had a question about the request.
7 March 2022
Unprompted review
Reply from azova.com
" Hello Aaron! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
We have used the video covid tests a…
We have used the video covid tests a number of times for travel - so convenient!
7 March 2022
Unprompted review
Reply from azova.com
" Hi, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."
Great Service
They were on time and quick with the results. would use them again, and again.
7 March 2022
Unprompted review
Reply from azova.com
"Dear Mabel, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
Great experience!
Josh was excellent in helping me set up my appointment, Precious made the appointment go very smoothly. Great experience overall!
7 March 2022
Unprompted review
Reply from azova.com
" Hi Carman, it’s great to hear that you had a positive experience at Azova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Thanks, AZOVA."
Tami was excellent at helping guide my…
Tami was excellent at helping guide my wife and I in setting up an appointment. She was extremely helpful and very patient
7 March 2022
Unprompted review
Reply from azova.com
" Larry, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."
Quick and easy COVID test video…
Quick and easy COVID test video observation. The proctor was easy to work with and knowledgeable.
7 March 2022
Unprompted review
Reply from azova.com
" Hello Andrew! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! Thanks, AZOVA."
Video call for Corona test
Video call for Corona test, clear instructions, handled very well.
7 March 2022
Unprompted review
Reply from azova.com
" Sierra, Thank you for the 5 star rating. Thanks, AZOVA."
Reply from azova.com
" Dear Billy, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Thanks, AZOVA."
Worked perfectly for our recent travels…
Worked perfectly for our recent travels and saved the stress and $ of trying to take care of testing in another country. There was one little hiccup that was easy to resolve with customer support. We will definitely do this again.
6 March 2022
Unprompted review
Reply from azova.com
" Hello Marty! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!"
Easy and affordable!
Easy and affordable!
The person was patient even if we were stressed.
6 March 2022
Unprompted review
Reply from azova.com
" Gabriel, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."
Great app I love it
6 March 2022
Unprompted review
Reply from azova.com
" Nigel, We are grateful for the time you took to leave a 5 star review. Thanks, AZOVA."
The process was very seamless with a…
The process was very seamless with a tutorial offered by the agent very complete and thorough
we had our results in less than 15 minutes so it was very quick and efficient
6 March 2022
Unprompted review
Reply from azova.com
" Hi GS, it’s great to hear that you had a positive experience at Azpova. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know."
Easy to use friendly observers and took…
Easy to use friendly observers and took the worry out of traveling with quick results.
6 March 2022
Unprompted review
Reply from azova.com
" Dear Salina, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Thanks, AZOVA."
Recommend !
We have been using these pCR tests with observation and they have been great! Easy to use and affordable! However, having to take a picture of two tests in a tiny little square that moves backwards to your body was impossible! Can we just go back to loading a photo of the tests results ! This last step is really impossible!
6 March 2022
Unprompted review
Reply from azova.com
" Tiffany, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thanks, AZOVA."
East to use and flexible with…
East to use and flexible with appointment time.
6 March 2022
Unprompted review
Reply from azova.com
"Cheeto, Thank you for the 5 star rating. Thanks, AZOVA."
Great Experience
I bought an antigen test from a different company. I realized I needed a telehealth monitoring service. Azova provided this. The process was very simple and the rep was very helpful. I uploaded my negative test results to United and I got clearance to fly to the USA.
6 March 2022
Unprompted review
Reply from azova.com
"Dear Pippa, “We are grateful for the time you took to leave a 5 star review.”
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