AYP Healthcare Reviews 

27,889
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,355 reviews, reviewers had a great experience with this company. People frequently praise the straightforward online ordering process, mentioning that the website is simple to navigate and offers very competitive pricing. Consumers also highlight that products arrive well-packaged, and they appreciate the swift delivery services provided for their healthcare needs. However, some customers also noted issues with receiving incorrect items or missing components in their shipments. A few other people also felt that delivery could be significantly delayed on occasion, and that customer communication was sometimes lacking when resolving problems. Reviewers occasionally experienced frustrating administrative hurdles that required extra effort to sort out.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting efficient dispatch rates and prompt... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. Many... See more

Product

Customers had positive experiences with product, highlighting that items are competitively priced, effective,... See more

Service

Consumers find service to be positive, highlighting prompt delivery and good communication. Reviewers... See more

Price

Users describe positive interactions with price, frequently highlighting that products are competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Health and Beauty Shop
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Weight Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(27,889)

1,273 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 1 out of 5 stars

Won't be using this company again

Ordered 2 items, one was cancelled without reason, I then had to contact about cancelling the order to which I was only refunded the original cancelled item. Still waiting for the rest of my refund over two weeks later. Very bad customer service. Now far longer and still no refund! They say there has been but I have received nothing!
And now weeks later still no refund! Disgusted!

29 June 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

We’re really sorry about the experience you’ve had. Having part of your order cancelled without explanation and then waiting over two weeks for the remaining refund is understandably frustrating. We apologise for the poor experience and appreciate you taking the time to bring this to our attention.

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service

8 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Do what they need to and do it well

Been using AYP for weight loss medication for about 6 months now.

They’re significantly cheaper than other suppliers, my stuff always comes promptly (I always order a week or two before I need it) and any staff I’ve dealt with have been lovely.

Absolutely no complaints from me, and would highly recommend.

7 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 3 out of 5 stars

Price and delivery are excellent BUT… poor support

Price and delivery are excellent BUT ...
... I have recently asked them for advice, following some (possible) side-effects of the 15.0 Mounjaro dose and, after more than two weeks, I am still waiting for a response!

14 July 2026
Unprompted review
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your feedback, and we’re very sorry that you have been waiting this long for a response, particularly regarding a possible side effect. This is not the level of service we expect to provide.

Please contact our team again as soon as possible so we can locate your enquiry and arrange for it to be reviewed by a member of our clinical team. We will also be looking into why your original message was not responded to.

We’re pleased to hear you were happy with our pricing and delivery, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Supplied with no problem.

Supplied with no problem.
Quality products

3 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

6 July 2026
AYP Healthcare logo

Reply from AYP Healthcare

Thank you for your 5-star review! We’re so pleased to hear you had a good experience with us. Thanks again for choosing AYP Healthcare.

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