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medino Reviews 7,015

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TrustScore 5 out of 5

4.8

Online Pharmacy
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, competitive pricing, and efficient delivery. Many people highlight the ease of ordering and the promptness with which their items arrive, often within a day or two. Consumers also appreciate the wide selection of products available and the quality of the goods received. However, some customers also noted issues with damaged items upon arrival, attributing this to insufficient packaging. A few people experienced problems with incorrect deliveries and expressed dissatisfaction with the company's assistance in resolving these errors. Additionally, some reviewers were not happy with the return policy for opened products, even if the packaging was minimally affected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Reviewers highlight positive aspects of product. Customers are consistently pleased with the good value,... See more

Price

Consumers find prices to be very competitive and often cheaper than other retailers, including major online... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and efficient... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, with many... See more

Based on these reviews

Rated 5 out of 5 stars

My order, which was exactly as described, and would have arrived quicker if Royal Mail had delivered when they said they would, but there are no complaints about Medino whatsoever. Having researche... See more

Rated 5 out of 5 stars

Ordering is easy, prices are great and delivery fast. On my second time of ordering one of four items arrived damaged. These things happen, it’s the reaction that counts. Within an hour of m... See more

Rated 5 out of 5 stars

I have been ordering from Medino now for a few months and am pleased with their level of service. I usually receive a reminder email when it’s coming close to the time I need to reorder and it is alwa... See more

Rated 5 out of 5 stars

Medino were new to me and I hesitated before using them. However, I am glad I did. The product is widely available but Medino's price was very competitive and the order processing, dispatch and deliv... See more

Company details

  1. Online Pharmacy
  2. Drug Store
  3. Home Health Care Service
  4. Medical Supply Store
  5. Pharmacy
  6. Weight Loss Service

Written by the company

medino: shop online pharmacy & personal care products for less Get free shipping, fast delivery and great prices on your favourite brands and personal care products – only at medino, the pharmacy in your phone. Medino is the online pharmacy that makes it easy to get the health, beauty & skincare you need without having to leave your home or stand in long pharmacy queues. We’ve got thousands of pharmacy products (even over-the-counter products) and prescription medicine that you can shop online, with everything from allergy & hayfever to vitamins & supplements ready to order. Need a pinch of Optibac probiotics? Or how about a Solgar supplement or two? We've got them all, plus fast, free delivery options. And if you need it now, order before 8pm for next day delivery. No waiting around – just everything you need, delivered to your door tomorrow. Want to know more about where we ship to in the UK, our prices, and our safety measures? Take a look at our frequently asked questions or shipping info. You can talk to our pharmacists or get in touch with our customer service team. And if you need advice before you buy (or something good to read), check out our super-informative articles, too.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Just 2 days from Ordering - Consultation - Delivery

I used Medino for my second Mounjaro Kwikpen. The online form was easy to upload pics to for the registration process and I was called by the pharmacist for a consultation. He was friendly and informative, asked questions and the Mounjaro arrived the following day.
Perfect! I’ll definitely use them again and happy to recommend them.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I am giving 5 star as find the pharmacy…

I am giving 5 star as find the pharmacy very communicative and supportive. I had to call them regarding an issue with my cold-chain medication and they were keen to help and organised everything and sent an emil to sort out the return within a few hours of contacting them. Also i do appreciate the fact that their phone line is open till late hours and there is an option to speak with one of their pharmacist directly if the question is more medical, which is super helpful. They seem to be very friendly, responsive and very professional. I do recommend to order through them and was pleased with their professional attitude :)

16 April 2026
Unprompted review
Rated 1 out of 5 stars

Walking Stick

I purchased a walking stick from this company which when it arrived was to big for me I phoned the company to ask about a return and they said because I had opened it I couldn't return it as they would not be able to resell it because I had opened it the packaging was not torn or any thing it just wanted 2 new staples put in which I could have done. NOT HAPPY ABOUT THIS SO BEWARE ANYBODY THINKING OF USING THIS COMPANY.I had only had the item about 10 minutes. I'm am 88 years old and I think I do well to be able to do what I do on a laptop.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Winner

Value for money and service coupled with great delivery and ease of use makes this company a winner for me.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

This is my third time ordering form…

This is my third time ordering form Medino, and each time, I received excellent help, and service s.

Additionally, their prices are very reasonable compared to many other online shopping for the same products.

So, would highly recommend Medino for online shopping!

Thank you

15 April 2026
Unprompted review

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