The team were professional and polite. They provided a seamless service and any glitches were sorted out without fuss.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The team were professional and polite. They provided a seamless service and any glitches were sorted out without fuss.
Company replied
Very short notice request for a compact speaker to play music outside onto patio for a family party, and also a water effect lighting unit. As usual excellent advice received and speaker was perfect f... See more
Company replied
We hired AV Xpert to provide AV support at our wedding. They provided excellent service from start to finish and we would highly recommend them to anyone planning an event. Lucija, Daisy and... See more
Company replied
As a technophobe needing music & PA for my 70th birthday party, the team were brilliant from my initial phone call with the delightful Rosie (so reassuring) to the follow up after the event. The kit g... See more
Company replied
AV Xpert is an experienced audio-visual equipment installation and hire specialist working with customers throughout Cambridgeshire, East Anglia, London, the South East and nationwide on large projects. We are trusted commercial audio-visual system designers and installers, with specialist knowledge in commercial PA systems, boardroom AV equipment and video conferencing systems. We provide equipment rental and event production for private and corporate customers, offering sound systems, video conferencing equipment, creative lighting, DJ equipment, visual effects, party and wedding lighting etc. Call us on 01223 755944 or 01480 587556 to speak to us about your event or other AV requirements.
Unit 2 Kingfisher Court, PE29 6AA, Huntingdon, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I hired a Focusrite 18i20. Communication with the AV Xpert team was quick and easy, answering the questions I had. The price was good and everything arrived on time. I will use them again for my audio hiring needs.
Many thanks AV Xpert

Reply from AV Xpert
So efficient nothing was too much to ask and when we needed leads last minute they were immediately sorted.
Everything came with clear set up instructions what more could we ask for?!

Reply from AV Xpert
Great service from the team with advice and guidance on what to rent and guidance on how to use. Great kit. Made the party.

Reply from AV Xpert
My experience with AV Xpert could not have gone any better. The staff at AV Xpert are extremely polite and helpful. The equipment was perfect and I had lots of time to pick up and return. Highly recommend this brilliant company!

Reply from AV Xpert
I hired the JBL EON ONE PRO portable PA system and microphone package for my wedding and the experience was amazing! Communication was exemplary from consultation, to quote sign off to pickup and use. When we needed a little help we were able to phone them and get a resolution immediately (user error of course!)
I have no hesitation in recommending AV Xpert and will certainly be using them again if the opportunity arises.

Reply from AV Xpert
Very dependable, excellent customer support as well as a brilliant team of technicians to set the equipment up! Were also great on advising us on what to use!

Reply from AV Xpert
Excellent service and high quality equipment as well as very good value!

Reply from AV Xpert
Great customer service, honest, reliable, friendly, low cost, great product!

Reply from AV Xpert
Great communication all around, would recommend.

Reply from AV Xpert
Excellent company, brilliant communication throughout and the equipment I hired was set up perfectly - with extra cables provided too that I wasn't expecting. Highly recommended.

Reply from AV Xpert
Nick and the AVXpert Team recently worked with us to provide audiovisual equipment for the King's College Carol Service for Primary and Secondary Schools. From our first correspondence Nick and his colleagues were very professional working with us to create a package that suited the needs of our large scale event. During the Service itself the team operated the cameras allowing the school children attending the Service, seated in the Ante-Chapel, to continually see the wonderful performance by the Choir in the other end of the Chapel. We were very pleased with the service we received and look forward to building a continued partnership with AVXpert. - Cambridgeshire Music

Reply from AV Xpert
Ideal end to end.
My request and help from AV Xpert was faultless.
I covered off what sort of party we were having, and they advised on the equipment to have.
I picked it up as planned and all worked as expected.
I can highly recommend using Av Xpert for any Party equipment hire.
Thanks for the equipment and making the party special for the birthday boy.
Thanks
Neil

Reply from AV Xpert
Needed lighting for daughters birthday party and sought advice from AV. Their recommendations were perfect for the occasion and easy to set-up. The lighting effects gave a very professional appearance. The service was excellent and plan to use AV again next Summer for a future event.

Reply from AV Xpert
Excellent communication. Quick, easy, and friendly delivery/set up and collection. Equipment worked perfectly.

Reply from AV Xpert
AV Xpert were recommended to us by Land Family Business from their recent Conference. From the initial discussions and booking we have found them to be extremely efficient and helpful and experienced. On the set up day prior to our event we encountered a few issues and challenges with the venue but the technicians on site were extremely professional and made sure all equipment was working before they left the site. We can't thank AV Xpert enough for all their help and we will definitely be using them for future events we hold and will definitely recommend them going forward.

Reply from AV Xpert
We worked with AV Xpert to livestream, record, and generally facilitate AV setup for a quartet of live events in September 2022. Communications including about the nature of the services required were generally efficient. The team on site were patient and understanding with our event participants and respectful of those who preferred to stay off camera. The quality of service was exactly as needed and those participating remotely (as audience and/or speakers) were very positive in their feedback to us. The resulting videos are a great asset to us, as a memento of the event and to share content with those who could not join us at the time.

Reply from AV Xpert
From the first email about the dry hire of a very large screen, sound set up and video recording equipment for our wedding, AV Xpert's customer service was second to none.
The team went the extra mile to make sure we were looked after in every way. This continued all the way up to our wedding day and out the other side.
Katie and Lucija are both so friendly and accommodating, with incredible advice if you have limited AV experience. The engineering team were positive, helpful and courteous in their set up and the team went above and beyond to make sure our footage was the best quality it could be.
Thank you to everyone at AV Xpert for a fabulous experience.

Reply from AV Xpert
Quotations arrive onetime.
Crew arrive onetime and finish assembling equipment onetime as advised.
Collection onetime with very tidy work

Reply from AV Xpert
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.