i like how they say there aren't bots but i beat solitare in 40 seconds at my best and there no way any other human could have beat me but the score said otherwise. if i had close to 5k but the other... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
The games are fun but no matter how much you win it’s all in bonus cash that you can’t withdraw. I had won like $17 and only $0.80 was available for withdrawal lmao. Does that make any sense??
Company replied
I tried to withdraw would I could based on my earnings which was 11$ in game it seemed like I was gonna get my money in a few days which I didn’t mind but till this day I still have not received my mo... See more
Company replied
SCAM 🚩🤡🐷 There are tons of accounts with female names and male photos, or male names with female photos. Is your hypocritical system flawed? I confirm, no matter what score you get, the two remain... See more
Company replied
2.0
Poor
283 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bingo
the app and all the games from aviagames are a scam.
i deposited £16 and they noticed i won £60.
they closed my account on the pretext that i have other accounts.
i don't have any other accounts.
it's all a scam but i have complained to the ombudsman
I will file a criminal complaint against the director of CHEN, for fraud through bot methods and money laundering.
6 April 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
With the provided information, we have located your game account and found that it has been banned for violating the Terms of Service. Here's link to it (UK version): https://www.aviagames.com/terms-service/gbr
Should there be any questions, please contact Player Support in-app or at https://www.aviagames.com/support. Thank you:)
Kindly,
Avia Support Team
I had a very concerning experience with…
I had a very concerning experience with Aviagames.
In March 2025, I clearly informed their support team that I had multiple accounts and provided all the account IDs. I also raised concerns about my behaviour and requested that restrictions be applied to prevent further deposits.
Despite this, I was still able to continue depositing money across multiple accounts, including accounts that were already known to them.
Their response later confirmed that restrictions were only applied on an individual account basis and not across all accounts, even though they were aware that I held multiple accounts.
Because of this failure to implement proper safeguards, I incurred further financial losses that could have been prevented.
When I requested a refund, they refused and relied on their terms stating they do not provide refunds.
This is not about losing money — it is about the company being aware of a customer’s situation and failing to take appropriate action.
I would strongly advise others to be cautious.
7 April 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for taking the time to share your concerns. Please allow us to apologize for the negative experience.
We take matters like this very seriously, especially when a player has expressed concerns about their behavior and requested restrictions. We do want to clarify that account restrictions is applied on an individual account basis and require a specific request or completed form for each account before we can proceed. This is to ensure that actions are taken accurately and only on the accounts confirmed by the account holder. Also, players are allowed to delete their accounts without having to come to Player Support.
Regarding your refund request, as previously explained, under the Terms of Service you agreed to, players are responsible for all activity on their accounts, and deposits are non-refundable.
We truly appreciate you bringing this to our attention. If there’s anything further we can help with, please don’t hesitate to reach out to us.
Regards,
Avia Support Team
Played one of there games call 8…
Played one of there games call 8 ballstrike completed 2 fifferent stages and watching the videos as asked to receive the payout nothing has been deposit in my cash app l am disappointed with the game and owner or creator of this app l am starting to believe this is a scam after reading your reviews fair is fair l also saw law suites against your company will it result to that please look into this asap if theres another 3rd party involved please have them payout as suppose to . I will make a report to the BBB as a complaint due to breaking protocol rules and regulations you have listed . Thank you .
21 March 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Based on the description, we'd like to explain that a player will need to request for a withdrawal to receive real cash in their game account balance. To do so, players typically enter cash matches and receive rewards when they win, and request for withdrawals they there is sufficient balance. "Watching videos to receive payouts" does not appear to be how our game works.
Unfortunately, we unable to locate your game account and provide further assistance. Should you have any questions regarding any matches, please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)
Regards,
i like how they say there aren't bots…
i like how they say there aren't bots but i beat solitare in 40 seconds at my best and there no way any other human could have beat me but the score said otherwise. if i had close to 5k but the other person was a little over 5k that means they did it in 10-15 secs which shouldn't be possible. i dont deposit in here i just use the daily rewards and stuff and cash out $10-20 every week. Also I would keep track of the all the bingo numbers that were called and sometimes there's no way a board could be complete yet there's a couple people who did complete a bingo board when it's not possible if we are all playing the same card just competing on the time. like how does someone score 46,000 on bingo when the highest possibility with eveything excellent was 25,000. i just like that now that i stop despoiling money im actually making a little off this place now
15 March 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.
Unfortunately, we unable to locate your game account and provide further assistance. Should you have any questions regarding any matches, please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)
Regards,
BIG TIME SCAMMERS - 0 STARS
DO NOT USE ANY game under these scammers. If you still decide to after reading these reviews then jokes on you. I love Solitaire but could tell early on that it’s a scam. I also work in technology so spotting bots and cracks in the system is easy to see. Proceed with caution!
11 March 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To clarify, Avia’s games are in no way a scam and Avia does not use “bots” in any cash games. We are committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.
As we are unable to locate your game account with the current information, please feel free to contact Player Support or at https://www.aviagames.com/support regarding this issue. Thank you :)
Regards,
Avia Support Team
I recently submitted withdrawal
I recently submitted withdrawal and as with each previous request I received within couple hours I have played Avia games Bingo tour to be exact I have played for well over a year or two. During that time I had a one issue or my game froze contacted support they were great they returned my funds that I used to enter a tournament easy peasy I would recommend this app to anyone as of today Tuesday March 10th 2026 I think I submitted my 10th maybe 11th withdrawal request and received in a couple hours to my PayPal no problems I did contact support just to inquire about the timeline for my own curiosity and my concerns were promptly addressed the team was professional and kind and very knowledgeable and kept me well updated on the process. And as for the support team thank you for your prompt and timely response as well as the end of details you provided I felt well informed throughout the entire process and truly appreciate the professionalism between showed toward my concerns. My initial inquiry has been addressed and timing Manner and is now resolved. I felt as though my concerns were a top priority and was treated like a VIP. While many companies drive for that level of service and fail the Avia team has been outstanding and has restored my faith in companies that claim their consumers are a priority. Nice work to the whole team a round of applause! Dinner should be on your boss tonight.
Best regards
A very happy customer
Rebecca
10 March 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.
Best regards,
Avia Support Team
Over a week now STILL no respond and…
Over a week now STILL no respond and now even lying on review reply’s saying they have I have contacted them on 6! Different platforms and still no respond this company is illegal! And have stolen a lot of money by closing an account down which should t of even been allowed open as this was my teenage daughters and the money she had won is also lost along with the money she put on due to these closing the account when I asked refund the funds before closing! They are denying there was money ever put on! I have screenshots of the money on the game and the money that had been put on!
Claiming agents have responded to my query???? Please look at the chats you can see no one has answered when I’ve asked to speak to a manager for over a week!
Your terms and conditions also state you do not allow under 18s so please tell me what you have done to prevent minors to play? As she doesn’t have identification so you clearly don’t ask for that…
In the UK, it is generally mandatory for licensed betting sites to return deposits to a minor (under 18) if they become aware a child has used their facilities. While operators must refund stakes once they identify underage gambling, they are not obligated to pay out winnings, and in some cases, may not demand repayment if winnings were already paid.
Gambling Act 2005 Explanatory Notes
Section 83: Return of stakes to children
257.The Act contains a range of provisions designed to prevent children and young people from gambling. Under this section a condition is imposed on all operating licences which requires operators to take certain steps in the event that they become aware that a child or young person has used their facilities to gamble. A child is a person under 16, and a young person a person under 18.
258.If an operator becomes aware that a child or young person has used his gambling facilities, then the operator must return any money paid by the child or young person as soon as practicable, and must not pay out any winnings !
22 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
The skill-based real-money games offered by Avia are legal in the jurisdictions in which they are offered. Please also note that our position stays the same as we are not a gambling site. And following the Terms of Service which has been accepted, players require to be 18 to play the game.
With the provided information, your case has been forwarded to the internal team for review. Based on your game account's deposit, withdrawal, linked information, and communication records, the internal team is unable to verify the situation is as claimed. In these circumstances and following the Terms of Service, we do not consider that you are entitled to a refund.
Should you have any questions, please feel free to respond to the in-app support channel as it is currently open. Thank you :)
Regards,
Avia Support Team
SCUMBAGS OF ONLINE GAMING
SCUMBAGS JUST LIKE PAPAYA GAMING THAT USE BOTS, NO REAL HUMAN FOR SUPPORT PROBLEMS ON THE GAME. WHEN YOU CALL THEM OUT ONLINE AND REVIEWS, SUDDENLY THEY GET DEFENSIVE AND CLAIM NO BOTS GET USED. PAPAYA GAMING IS GETTING TORN APART MARCH 17TH FOR ILLEGALLY RIGGING GAMES, PRE DETERMINING WINS, BOTS AND THEFT OF POINTS FROM PLAYERS WINNINGS. 15 MILLION DOLLARS THEY ARE TO REPAY BACK TO ALL USERS THAT PLAYED ON THEIR GAMING SITE. AVOID THESE SCUMBAGS AND SAVE YOUR MONEY.
4 March 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.
Unfortunately, we unable to locate your game account and provide further assistance. Should you have any questions regarding any matches, please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)
Regards,
Bingo bliss anytime I make a new…
Bingo bliss anytime I make a new account and put a withdrawal in they ban my account but Bingo clash and Bingo tour and solitaire clash has never done that till the other day Bingo clash did it and I won far and square n they say after I take the 2 and 7 bonus cash deal and a in 90 they banned me smh
22 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Unfortunately, we are unable to locate your game account with the current information. However, based on the description, your game accounts are likely banned for "multiple accounts", which violates the Terms of Service.
Quoting Terms of Service:
"5.3 Cheating, Harassment, and Abuse. When participating in any tournament or competition via the Apps or using the Services in any way, you shall not conduct any act which may unfairly alter your chance of winning or which may misuse our Services, including, without limitation: (i) registering and/or using multiple Accounts or sharing those accounts with anyone else; (ii) using unauthorized or altered software or hardware or abnormal network services to assist play (e.g., including the use of bots, bot nets, jail broken devices or rooted devices, collusion with bots and/or use of cheat programs such as debuggers, clock-skewing software and memory scanners); (iii) intentionally poor playing to achieve competitive advantage; (iv) colluding with other players (e.g., intentionally losing rematches in Cash Competitions); (v) deliberately transferring money between Accounts (e.g., money laundering); (vi) harassing other participants; (vii) misusing any payment mechanism in connection with your Account; (viii) illegitimately or improperly rejecting the Services; (ix) swindling gifts of deposit; (x) posting objectionable materials; (xi) using any method (including but not limited to modifying GPS location or changing network location) to alter your true geographic location in order to engage in transactions or gameplay using networks or payment information inconsistent with your actual geographic location; (xii) inviting other accounts registered by you to receive referral rewards in our Services; and (xiii) using the same device or share personal information with your inviter or invitees so to mislead us to identify the referred accounts as belonging to the same person.
If you engage in any of the activities above, we may, at our sole discretion: (i) immediately suspend or terminate your Account and block your access to the Services; (ii) void and forfeit any Winnings that you may otherwise have been entitled to receive; (iii) disgorge and/or recoup any Winnings received by you; (iv) recoup the amount of funds involved in the misuse of a payment mechanism, and block your access to the Services until those funds are recouped; (v) institute or seek any injunctive relief, civil and/or criminal penalties against you and/or any of your co-conspirators arising out of or relating to your conduct; and/or (vi) disclose or report any money laundering or similar illegal activity to law enforcement authorities."
Should there be any questions, please contact Player Support in-app or at https://www.aviagames.com/support. Thank you:)
Kindly,
Avia Support Team
Mahjong is limited or locked
I started to win in new game Mahjong and right after that this game was limited to $0.60 per game only. I contacted tech support and they said it is randomly happening to some users. Ok. I have another account on different device, started to win there too (~$1000) in 2 days and surprise surprise, Mahjong is limited too. I texted support again and they lied again about randomness. If you have a game for everyone to play don’t limit it. It is not fair
22 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Based on the description, we'd like to assume that you may have encountered game models adjustments. Please note that the available game models and/or entry fee levels may change following our operation strategy. Your comment will be noted an forwarded to the internal team as valuable feedback.
Should there be any questions, please contact Player Support in-app or at https://www.aviagames.com/support. Thank you:)
Kindly,
Avia Support Team
Total scam beware do not download any…
Total scam beware do not download any games affiliated with Avia they're complete scammers they charge my account and I had no idea supposedly I had won some cash withdrew and then few hours later they went in my bank account and took the winnings back and some more money you end up losing no matter what complete scam scam scam...
12 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To clarify, Avia’s games are in no way a scam and there is no such thing as "take the winnings back". Deposit and withdraw are separated features. Based on the description, we'd like to assume that you have made further deposits to game after withdrawal(s).
As we are unable to locate your game account with the current information, please feel free to contact Player Support or at https://www.aviagames.com/support regarding this issue. Thank you :)
Regards,
New CEO = a fair shot
To be fair that was just one bad experience out of many that were very prompt and issued the withdrawals fairly quick. Stress can lead to bad reactions.
9 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To clarify, Avia does not use “bots” in any cash games. As limited information is provided, it is suggested to contact Player Support in-app or at https://www.aviagames.com/support regarding your concerns. Thank you :)
Regards,
Don’t do it
I am currently in the beginning stages of litigation against Avia Games. Attempted on many occasions to contact them directly to come to some sort of settlement before and other lawsuit is drafted against them but they refused.
Before downloading and playing any games that are affiliated with them please ensure that you properly research their business model.
9 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Based on the records in our system, we have received your inquiry and a response has been provided regarding your case via both in-app support and email. Should any assistance is required, please feel free to contact Player Support in-app or at https://www.aviagames.com/support. Thank you:)
Kindly,
Avia Support Team
Lack of customer service
Lack of customer service, have to pay to play, tons of ads. Tons of apps just like this one Bingo Tour is not worth it.
24 January 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To contact customer service, players may do so via in-app support, email or at our official website at https://www.aviagames.com/support. We have customer service agents available 24/7 and we will be more than happy to assist :)
Whether to make deposit or not is completely optional and players do not have to pay to play. There are various in-game events in which players may gather bonus cash, which can be used to enter cash matches for cash rewards.
Regarding your concerns about the ads, we will pass your feedback to the internal team for possible optimizations. Thank you.
Kindly,
Avia Support Team
It will not let me withdraw
It will not let me withdraw. Each time its rejected. Complete scam
4 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To clarify, Avia’s games are in no way a scam. Withdrawals can be rejected due to multiple reasons, and as we are unable to locate your game account with the current information, please feel free to contact Player Support or at https://www.aviagames.com/support regarding this issue. Thank you :)
Regards,
I've played the avia game 8 Ball Strike…
I've played the avia game 8 Ball Strike for a longtime. Its been a roller-coaster of an experience. Just like any other type of gambling. Sometimes you win, sometimes you lose. However, losing on 8 Ball Strike becomes more of a regular occurrence due to the setup of the game and the algorithm of the game. The game doesn't always accurately calculate the score, the game cheats you out of trick shot bonuses, and the game algorithm recognizes your play style to setup the table against you. Several examples: When doing the opening break, and you drop 3 balls on the open break. That equals 3 trick shot bonuses but half of the time. It accounts for 2 of the 3 balls and cheats the user out of the third ball bonus. There are many fun things about this game. However, the cheating that the owners of Avia Games, and its creators have designed the game format to favor their wallets. And, I've experienced on many times. After withdrawing winnings. I go on a long run of losing, with multiple deposits before I begin to win again. I have noticed, in these cases, the top-up/deposit I make are equal to the winning I'd previously withdrawn. I have recorded multiple games via screenshot and screen recordings and I'm curious how the FBI and the Better Business Bureau would think about the shady dealings these games administrators are conducting. A full investigation will be taking place into Avia Games and all of its platforms.
1 February 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
To clarify, in contrast to traditional gambling, where games are based purely on chance or luck, our games are designed to test and reward players' skills and abilities.
Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.
Unfortunately, we unable to locate your game account and provide further assistance. Should you have any questions regarding any matches, please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)
Regards,
Played and spent money on this game a…
Played and spent money on this game a lot now you get more bonus cash now than actually money. $700 bonus cash but only $68 real cash won? Never spending a penny here again. If I could give zero star I would.
Aviagames don’t even reply to this. Pathetic
26 January 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Please rest assured that we are a legally operating gaming platform and the policy is very transparent both in the Term of Service and the in-game setting. You can even find a detailed breakdown of each entry fee and reward in the balance page.
In response to your concern, Bonus Cash is an in-game currency earned through events and tasks. It helps cover entry fees for real-cash games, partially or in full. We understand it feels like your real cash is shrinking while Bonus Cash piles up. That usually means your recent real-cash games haven’t resulted in the best rankings. But here’s the key: Bonus Cash is actually your best tool to start winning real cash again. You can use your Bonus Cash to enter cash games. Any real cash you win from these games is yours to withdraw.
Unfortunately, we unable to locate your game account and provide further assistance. Please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)
Regards,
Due to activity from my pay pal account…
Due to activity from my pay pal account that was “ questionable”.. they held 200.00 of winnings on me … this company is irresponsible, and fraudulent. They have been reported .
26 January 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Based on the description, we'd like to assume that you have encountered withdrawal failure due to PayPal account status. However, we are unable to locate your game account and provide further assistance with current information.
Please feel free to contact Player Support in-app or at https://www.aviagames.com/support so that we may help. Thank you :)
Regards,
Was great till it wasn’t
Two weeks ago I was all about Avia games I cashed out over 2,000 dollars in 21 days. But since then all my games pend until they get refunded. I was not having any problems finding people to play against until I started winning too much I guess. I was able to pay my 900 dollar month this month due to Avia but can’t get over 50 now.
21 January 2026
Unprompted review
Reply from Aviagames
Hi there,
Thank you for your review. Please allow us to apologize for the negative experience.
Based on the description, we'd like to assume that you have encountered match-making issues. Please note that as the game is skill-based, there could be insufficient opponents of your similar skill level at the moment. It is suggested to try at different times or try matches with different entry fee levels.
Should there be any questions, please contact Player Support in-app or at https://www.aviagames.com/support. Thank you:)
Kindly,
Avia Support Team
Helping other is a great cause
A company that is trying to help causes throughout the platforms. The game for me is a way to keep my mind sharp and entertained.
25 December 2025
Unprompted review
Reply from Aviagames
Hi there,
Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.
Best regards,
Avia Support Team
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