Aviagames Reviews 283

TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with withdrawing their winnings, often finding that only a small portion of their earnings was available for withdrawal or that their requests were never processed. Reviewers also frequently mentioned problems with customer service, describing it as unhelpful, condescending, and sometimes unresponsive, with some feeling they were being gaslighted or dealing with bots. There were numerous complaints about unexpected charges, unauthorized payments, and difficulties obtaining refunds, leading many to believe there were serious issues with the company's practices. Conversely, a small portion of people felt satisfied with the app, praising the games as fun and enjoyable, and appreciating the promotions offered. Some also reported positive experiences with customer support, noting prompt and professional responses, and successful withdrawals received within hours.

What people talk about most

Payment

Customers consistently note negative experiences with payment, reporting issues such as hidden charges,... See more

Application

Consumers find the app to be ambiguous, with many reviewers expressing significant dissatisfaction and... See more

Refund

Customers had negative experiences with refund, with many reporting that companies refused to provide... See more

Customer service

Users describe negative interactions with customer service, often citing a lack of helpfulness and... See more

Product

People report ambiguous experiences with the product, with some customers expressing love for the games and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

i like how they say there aren't bots but i beat solitare in 40 seconds at my best and there no way any other human could have beat me but the score said otherwise. if i had close to 5k but the other... See more

Company replied

Rated 2 out of 5 stars

The games are fun but no matter how much you win it’s all in bonus cash that you can’t withdraw. I had won like $17 and only $0.80 was available for withdrawal lmao. Does that make any sense??

Company replied

Rated 2 out of 5 stars

I tried to withdraw would I could based on my earnings which was 11$ in game it seemed like I was gonna get my money in a few days which I didn’t mind but till this day I still have not received my mo... See more

Company replied

Rated 1 out of 5 stars

SCAM 🚩🤡🐷 There are tons of accounts with female names and male photos, or male names with female photos. Is your hypocritical system flawed? I confirm, no matter what score you get, the two remain... See more

Company replied


2.0

Poor

TrustScore 2 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Aviagames are a fraud

Aviagames are a fraud. The shuffle or deck is manipulated and rigged so you can’t usually solve the deck. Aviagames claim they match players with similar skills which is a lie. Aviagames uses bots. When you solve the puzzle or get a good score the bots are deployed to get you to a lower score that puts you out of the money. Consistent and a pattern. You can rarely win because of the bots and manipulated rigged deck. Avis games lies about not using bots or rigging the deck. Should be a class action suit for the lies and fraud.

8 November 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your response. Please allow us to apologize for the negative experience.

To clarify, Avia’s games are not rigged and Avia does not use "bots" in any cash games. Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

If any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,
Avia Support Team

Rated 5 out of 5 stars

Love this game

Love this game! Free gifts for participating! Quick response time for questions on prize winnings!

27 October 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 5 out of 5 stars

Super fun games and contests!

31 October 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 5 out of 5 stars

So many different adventures

So many different adventures. There’s Always a game ready and available to play With Aviagames.com Definitely worth your time. Always keeps you engaged and ready for the next round. Absolutely love ❤️ this game!!! Bingo clash is my top favorite! I shared it with all my family members 😊

2 November 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 5 out of 5 stars

W in the chat

they work hard for you

24 October 2024
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 5 out of 5 stars

Love playing solitaire and AVIA has fun…

Love playing solitaire and AVIA has fun games & promotions!

24 October 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you so much for your review. We're thrilled to have you with us and truly appreciate your feedback. Your encouragement motivates us to continue delivering our best.

Best regards,
Avia Support Team

Rated 1 out of 5 stars

Never even heard of this company until…

Never even heard of this company until I had fraudulent transactions on my account totalling over £200 , and then had 3 more transactions crediting my account with £146.80 , still leaving me with over £50 odd in debt,I never even play games, so has far as I'm concerned this is a scam company trying to steal money.

6 October 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

To clarify, players will have to input the correct password before linking their payment methods to their game accounts and make deposits to their game accounts.

We are sorry that no game accounts have been located with the provided information. However, our agent will be in touch. Please check out the inbox of your email for our message. Thank you :)

Regards,
Avia Support Team

Rated 1 out of 5 stars

I was told they were depositing 40.00…

I was told they were depositing 40.00 in my account. But they took 40.00 out of my venmo account. I can't believe it. I'm not sure if I will get my money back. They are crooks. My withdrawal is under review. Slippery Snakes.

2 October 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you may have misunderstood the feature of "deposit" in-game. To make a deposit, means to put money to your game account while to apply for a withdrawal means to receive money from the app.

Should any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,
Avia Support Team

Rated 1 out of 5 stars

Fraudulent actions

They are not consistent as far as the rules go. I made several deposits totalling over 200 dollars. I cashed out which meant that I lost my bonus dollars, no problem. They took away all my unused tickets, diamonds and extra stuff. The reason I had done that is so I can play on those unused rewards. They said the would be lousy as well upon cash out. Not true cause I did it again and even showed them that the unused rewards still remained. When I complained it was very few and far between that I won on huge deposit games. They have control and offered me only 5 dollars bonus cash when when I showed screenshot indicating the lack of consistency and I rarely win now

9 September 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Based on the description, we'd like to assume that you may have questions regarding the withdrawal process. Please note that Bonus Cash cannot be cashed out for real money. However, we are unable to locate your game account.

Should any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,
Avia Support Team

Rated 1 out of 5 stars

Just signed up went through process of…

Just signed up went through process of verification and for no reason they have now a few hours later said my account is banned and I cannot log in. My guess is they just wanted my info with no intention of letting me play.

25 September 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

Typically, games accounts are banned as the their holders have violated the Terms of Service. However, with the current information, your game account can’t be located. Therefore, we are unable to look deeper into your case.

However, you may contact Player Support in-app or at https://www.aviagames.com/support for further assistance. Our agents will be more than happy to help. Thank you :)

Regards,
Avia Support Team

Rated 1 out of 5 stars

STOP

STOP! Your greed has ruined this once enjoyable app. and turned it into an ad billboard Every keystroke results in - not just one, but numerous pop-up ads. How sad you can’t see past the dollar signs! And, I think you are using bots for games, not real people. You are thieves!

24 September 2025
Unprompted review
Aviagames logo

Reply from Aviagames

Hi there,

Thank you for your review. Please allow us to apologize for the negative experience.

To clarify, Avia does not use "bots" in any cash games. Avia is committed to ensuring that our products remain a trustworthy and fair platform for all of our players. To achieve this goal, we have developed a sophisticated match-making system that measures the skill level of our players and sets up matches accordingly. This is designed to ensure that competitions are fair and that each player has a balanced chance to win using their skills.

Regarding your feedback on pop-ups, we will pass it to the internal team for possible adjustments. Thank you for your feedback and hopefully it can help our players including you to have a better experience while using our apps!

If any assistance is required, please feel free to contact Player Support or at https://www.aviagames.com/support. Thank you :)

Regards,

Rated 1 out of 5 stars

Don’t do it!

I wouldn’t recommend this game to my worst enemy! To start with, you have regular cash and bonus cash. The bonus cash can’t be redeemed, you just use it to play on. If you win, the majority of your winnings goes to bonus cash. Any actual cash is used first to buy into the game. They ask for your PayPal address and word it in such a way that you think they are depositing 10 in your account. Uh no, they withdraw it. I’m contacting the better business bureau about that little trick

19 September 2025
Unprompted review
Rated 1 out of 5 stars

No skill in this game works it’s all…

No skill in this game works it’s all algorithms to pull you in then snap back the elastic once you peak and quickly!!
Been playing for months so I have enough experience to say what I observed .
Does like you going from high to lower bids atall then the odds are stacked even more.
I have also noticed if you go off line once you complete a game the losing odds increase too.
So no matter how good you are it’s momentary so I’ve learned my lesson and won’t be back..ever

19 September 2025
Unprompted review
Rated 1 out of 5 stars

As usual

As usual, if you win, prepared to never get paid. They can take a deposit instantly, but you will never get the same in return, they will do everything they can to not pay you, every excuse, then just delete you. Trust the reviews here, they are accurate. I also screen shotted 3 instances of them saying you won, but never adding it to your available balance. Also, you can play 6 games, and not get the results off the first game you played. Most apps have perfected the ability to rip you off and not make it so obvious with the delays in posting scores. DO BOT PLAY THIS GAME OR ANY OTHERS UNDER THIS COMPANG NAME. There is a reason why the terms of agreement try and prevent you from filing suite or being part of a class action. You have been warned. It’s a scam. I have additional screen shots of winnings not posted to account. There is a long delay after each game on getting scores, no other game is like this for the Ming delays, where algorythimms are fixing the outcome and the player is the only person in the game, the rest are “bots” designed by the company. I have seen this before, but these guys make it really easy to spot, two days. That’s clearly not any anyone’s interest except theirs, and if you win, the quote from customer service that they will “start reviewing the request in 72 hours to protect the funds” and that is a direct quote. Protect the money, and don’t even look at the request for 72 hrs and when asking if weekends count 3 times, the questioned is never answered. Very insulting how they do business. If you want to get screwed and disrespected, this game is for you.

18 September 2025
Unprompted review
Rated 3 out of 5 stars

The slots are nice

The slots are nice, but they're downright greedy. Sometimes they'll pay out, but the balance is negative.

18 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMMING COMPANY

Won a fair amount of money on some of my accounts but when I withdrew it…. I was BANNED from all of my accounts. I asked why but I told it was due to sharing accounts when I never did that. I already listed a negative review but I was told to open a support ticket and hand over my username and they may try and help me - however, when I made the ticket they said I still broke the terms of services and they did not guarantee my account being unbanned when I did NOTHING wrong. I hope they can unban my accounts as I would love to play this game even though they scammed me of my money.

15 September 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL, TOTAL, TOTAL SCAM
Let me start by saying this site categorically should not be allowed to run. They market themselves as “skills based play” to avoid any kind of gambling regulations. This absolutely is a gambling site, and a highly rigged one at that. I have self excluded from gambling and, when I told them this, they just kept throwing more promotions at me to entice to me to gamble further, all the while telling me “it’s not gambling, it’s skills based” If you take a good read of their t&cs, you will find in there, very carefully hidden, that, actually, you’re playing against bots…. The very definition of gambling!! How can it be skills based? How do you win against a computer that has learnt the game?!! When I realised this (more fool me) I submitted a subject access request to establish exactly how many games I’d played against a bot, and how many against a real person. Avia kept delaying the response, saying it was a lot of information to go through- this went on for months. Finally, the day before the legal threshold was about to hit, I got a reply saying “it wasn’t in my interest to have that information” Do you need any more blatant admission that this is a scam? I have taken this to the gambling commission, I have complained to my bank, and the financial ombudsman. They SHOULD NOT be able to get away with this- they’re subject to a class suit action in the USA, hopefully Uk goes the same way and gets them shut down.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars then I would

If I could give no stars then I would. This company misleads you by letting you believe if you deposit in a game that pays out large bonus payments then you get to keep that amount, until you come to withdraw then they withhold the bonus money back. I had difficulties withdrawing my winnings and all I got of customer services was to link another email to my account despite me writing several times I did not have another email account. It was as though they were not listening OR they were using bots as customer services as they kept repeating the same thing. Totally misleading customers and they should be closed down.

9 September 2025
Unprompted review
Rated 1 out of 5 stars

If it was possible to give zero stars i…

If it was possible to give zero stars i would at what point do us as consumers stop allowing these scammers to play us my advice to anyone thinking about wasting there time and throwing away there money DONT DO IT even if you win a couple times cause you will I PROMISE YOU ITS WONT BE WORTH IT AT ALL THIS COMPANY IS HIT WITH LAWSUITS THAT HOPEFULLY WILL EVENTUALLY END THEM BUT UNTIL THEN LETS DO BETTER AND STOP ALLOWING THE GREEDY DEVELOPERS TO GET RICH OFF THE CUSTOMERS THEY SHOULD APPRECIATE CAUSE REALIZE WITH OUT THE CUSTOMERS THEY CANT SUCCEED AVIA GAMES ARE RIGGED ITS BEEN PROVEN SO PLAY AT YOUR OWN RISK BUT YOUR CHANCE OF GOING TO THE STORE AND BUYING SCRATCHERS AND WINNING ARE BETTER THEN ACTUALLY BEING ABLE TO FAIRLY CASHOUT YOUR WINNINGS WITH OUT SOME RIDICULOUS REASON YOU WILL EXPERIENCE WITH THIS COMPANY

4 September 2025
Unprompted review

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