Avax rent a car Reviews 

Excellent. Everything was perfect since the moment of the reservation. I would highly reccomend Avax Rent a Car.

Excellent service , very professional , and with a brand new car ;) Highly recommended.

Avax car rent service was great. I would recommend this company to anyone. It wasn't like with those big companies with drastic rules. They are more flexible and with great communication. Thanks for Avax team in Split!

We had a generally good first experience with Avax in Korcula - mainly thanks to Pedro, who was five-star terrific and a pleasure to deal with. On the negative side, we were given a car that had recently been involved in a collision, with right-rear bodywork damage - and a car that had no spare tire. When we checked back with Pedro a few days later, he still had no spare tire to give to us. If Avax wants to be a five start rental company, it needs to sort out these kind of issues. They were not Pedro's fault, and they did not end up affecting us at all, but they were negatives.

We rented an Avax car in Split, Croatia for a few days. Upon arrival, despite having paid a fee for out-of-hours pickup, the office was closed without sign on door, and we waited 15 minutes till the neighbouring shopkeeper told us that someone would arrive shortly. The car itself was good (although it had not been cleaned of trash from previous renter). Upon returning the car at the Split airport, nobody answered the 2 phone#s we were given until we were ready to board our plane, so we had to leave the car parked outside at the airport with the keys under a wheel! At the last minute the Avax guy answered the phone so we could inform about the dropoff. An email requesting a response from Avax was never answered. Apart from this, the rental car experience was okay, and a good price.

Returned to Croatia for a second vacation! This time I booked a Suzuki S-Cross at Split airport. Although I had originally reserved a VW Sharan but the reservation request was turned down because I did not respond back to their email and they had in the meantime confirmed it to another customer. Lesson learned - book by phone and get an instant decision on what cars are available.
Avax do not have an airport desk so you have to be picked up and taken to their off-site office. Our Meet and Greet did not happen and we had to phone to remind them to pick us up. After that everything went smoothly like clockwork. The return was to their off-airport office and it also went without hiccups.
Avax offer the best rental rates and beat their competitors on value for money. The staff are professional, pleasant and courteous. Well done on that front also.
I will definitely use them next time - that's a great recommendation in itself.

I used Avax for a 4 day rental while on Korcula in August 2017. I found their communication prior to the rental excellent, I was met at the ferry dock as requested and was able to drop the car off there as well. Pedro (on island representative) was excellent as well. I rent very regularly in the US (President's club at Hertz and high level at Avis) and I was entirely comfortable and pleased with the service and response from Avax.

I have booked with Avaxrent rent a car two times in Croatia. Both rentals were ok. Everything as described on their web and also staff there at their office seems nice as i had to do some changes. Did it over the phone and the lady there was very helpfull. All in all seem good. I was a little bit sceptical at first time as i did not know them. But now for me it is a company that is trust to. Hope you will have same experience

The car condition of the car and delivery time could be better but they try to help their customers. Will definitely rent again.

Great local business providing an honest reliable service. Hired a car from Zagreb and returned in split. Lots of support from the main office and at pick up. Can't recommend the company enough. Adam

Amazing and arranging car rental company! Great offers For cars and prices, very easy to communicate with, I highly recommend this company over the other "more famous" ones !

Was a really bad experience. They took the car 36 hs. before the contract end, and don´t want to return my money back. Really informal service. Take care of them.

Avoid AVAX rent a car if you hire a car at Split airport. They are NOT located in the airport, but 1.5 km away, our flight arrived earlier than planned and they took 3 hours to come to the airport and provide a dirty car, with half-filled tank. In the meanwhile the whole family had to wait in the crowded airport. They had no baby seat (which we previously booked online) but a booster (which we had to pay as a complete seat). Finally they charged 35€ for an early morning return and refused to provide a receipt for this. Worst custom service I've ever had from a rental company.

Booked a Suzuki Baleno from Split for 5 days.  Got upgraded to a Kia Ceed. Pick up was fuss-free.

Quick tip here: Pay in cash (Kunas only) and get a 10% discount off your total bill.

Not used to driving on the right, I mounted a kerb and had a sidewall puncture on Day Two near Krka.

It was a National holiday too. But Avax has great emergency support. With 1.5 hours I was picked up and sent to Zadar where a replacement car (Suzuki Vitara) awaited me. 

I used the Vitara from Day Three to Five and returned it at Split airport. Again fuss-free.

Special thanks to two Avax staff:

1. Antonio - For being the first responder.  And getting on the phone and yelling at the road assistance truck to find me at the docks to Visovac Monastery.

2. Andro - What a man.  Got the Vitara in Zadar for me and helped to resolve everything within minutes when I had to transfer vehicle. Really important for me as I was travelling with a 2 year old toddler and it helped he understood how urgently we needed a replacement vehicle.

I had a great experience with Avax. If I could rate them 6 out of 5 I would. 

And yes - premium insurance meant I paid nothing for the punctured tire and all the other hassle such as a replacement and upgrade to a bigger vehicle.

Used Avax on the Island of Korcula, fast, friendly, efficient service by Pedro. Got a whatsapp message day prior to pick up to confirm everything was sorted. Good rate and vehicle.

I am disappointed. I booked Kia sedan brand new car (with no option of similar) but they gave me a different car, not cleaned and full of smoke. The car was not safe as the tire threads were below legal limit (already rubbing the tire thread safety markings). When I complaint they didn't care much.

Great car
Good staff
High care displayed by staff
Croation owned
Credible company

Could a local car rental be trusted or should you go for the international companies? Well, at least for Avax in Split it is a good option that offered a really low price and decent prince on insurance (this is something is tricky in Croatia - either they block over 1000 Euro on your account or you have to pay an expansive insurance).

No problem that their office is a little bit from the airport since you get a personal pick up directly outside arrivals and go with them in a car a few minutes to their office. You doesn't have to stay in line at some office and since Split airport is under reconstruction no rental company has their cars nearby anyway.

Friendly on-line customer Service & Support that answered questions is extra plus.

Very good value and helpful car rental company. We hired from Zadar town centre and dropped the car off at the airport without additional charges. The car, Suzuki Swift, was brand new and well equipped. It's size is perfect for exploring the area and easy to park - an important consideration in Zadar.
There was a slight delay in collecting the vehicle, but otherwise everything went smoothly. I would definitely use Avax again.