I appreciate that Avas flowers eventually sent my grieving Aunt some flowers. She states they were not in good shape but Avas flowers refunded my money so I cant complain to much. We got some flower... See more
Company replied
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Review summary
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My experience buying from your company is that the flowers are way overpriced for what you get. I purchased again around mother's day and those flowers were pathetic, in fact, I would rate them just 1... See more
Company replied
I would have happily given 5 stars but I was advised that the flowers would be delivered on the Saturday, for a friend birthday, but they were not delivered until the following Monday. They were speci... See more
Company replied
Beautiful arrangement. But ordering from Canada. I didn’t realize your location when I used google to find a local florists near my aunt. It ended up being very late and the flowers were not as fresh... See more
Company replied
Company details
Written by the company
AvasFlowers.net is a trusted nationwide flower delivery service offering beautiful, affordable floral arrangements for every occasion. Whether you're sending birthday wishes, celebrating an anniversary, or expressing sympathy, Avas Flowers makes it easy to deliver fresh flowers and thoughtful gifts to loved ones anywhere in the U.S. We partner with a network of local florists and fulfillment centers to provide same-day and next-day delivery — all backed by dedicated customer support and a satisfaction guarantee. With competitive pricing, a wide selection, and a commitment to quality, Avas Flowers has helped millions of customers send meaningful moments since day one.
Contact info
200 Continental Dr, 19713, Newark, United States
- 855-607-7710
- socialmedia@avasflowers.com
- avasflowers.net
3.2
Average
23K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
They are very incompetent
They are very incompetent. Some say they are scammers. I can't say yes or no. But I CAN say that the flowers didn't arrive - even though their tracker said they did.
When I called I was connected to an offshore rep who had no power and didn't speak english.
AVOID.
5 July 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Florist canceled my order short notice…
Florist canceled my order short notice and I had to scramble to get it taken care of
3 March 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Customer Service 0
We were at a hotel out of town for our Anniversary and were at a resort after finding out if they would deliver to the resort. They asked for an alternate delivery address at which i did not have one and they were supposed to be delivered that same day. Well I had something special planned and it didn't happen because I was/could not leave to meet at an alternative address
3 July 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Delivered on time
I ordered in advance and the flowers were delivered on time.
10 May 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
I complained about the order and got no…
I complained about the order and got no response. My mother’s order was also messed up and she also got no response. Will never order from Ava’s again. Horrible service and arrangement was nothing like pictured and I should have gotten a refund????
6 May 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Flowers were beautiful. Name who from.
Flowers were beautiful but it didn’t say who it was from. My friend had no idea. If I didn’t reach out to confirm she received she would have never known they were from me. Not sure how that happened. Maybe user error. If not, maybe make it more clear to place name on card if that’s what the person sees only: thanks
17 June 2026
Unprompted review
Reply from AvasFlowers
Hi
Thank you for sharing your feedback, we truly appreciate you taking the time to reach out.
To help us look into this matter promptly, we've sent a request for some additional details (your full name, email address, phone number, and order information). Once we receive your response, we’ll be able to assist you further and work toward a resolution.
We appreciate your patience and look forward to resolving this for you.
Delivered 2 days late when no one home…
Delivered 2 days late when no one home and left in heat. I will never order from you again.
10 April 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and we take great pride in ensuring that our customers are satisfied.
I understand it was upsetting that the order was not delivered when it was supposed to. This doesn't happen every time here at Ava's. Our company has been providing top-notch arrangements for our customers' floral needs for over 30 years that we have been in business, and we've delivered tens of thousands of orders per year to satisfied shoppers all across the US.
We want you to know that our team has taken this incident very seriously to ensure it won’t happen again.
Please accept our apologies for the inconvenience, We would like to compensate you by providing you with a $10.00 in-store credit which you may use for up to one year, all across the United States for future purchases.
Please feel free to re-evaluate your rating of our services. Thank you for allowing us to assist you.
I will never order from Ava’s Flowers…
I will never order from Ava’s Flowers ever again. I placed an order and paid for same day delivery only to be contacted near the end of the day with a cryptic voicemail saying to call about my order. I finally get a hold of a real human who offers me literally nothing in return for the inconvenience. They can’t send a different arrangement or make anything happen that day. At this point, it’s already the end of the day so I am just out of luck. If they couldn’t fulfill the order, I shouldn’t have been able to place it, or at least contact me earlier in the day so I could have looked into alternate options myself. The customer service was absolutely terrible.
10 April 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
As there was an issue with the fulfillment of your order, we have processed a full refund for you.
I apologize for any further inconvenience we may have caused, and would like to Thank You once more for allowing me to assist you and for reaching out to us.
Very lovely arrangement and delivered…
Very lovely arrangement and delivered on time.
3 March 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
I was told My daughter would receive…
I was told My daughter would receive her flowers in the hospital possibly same day maybe next morning. She was released The next afternoon and they never were delivered. She did finally get them at her home that night. The only reason I gave the rating I did was because the flowers were beautiful.
10 April 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Ava’s flowers ad is more than deceptive…
Ava’s flowers ad is more than deceptive they advertise being a shop in the location of where you are needing flowers sent. Every city! I ordered flowers for my sister’s funeral. I couldn’t attend as I was in the hospital in Idaho. The flowers were never delivered. I couldn’t get my money refunded and had to file a dispute with my bank. Don’t fall for their scam
6 May 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Flowers were crushed
Flowers were crushed. Candies were crushed. Freezer bags were completely defrosted and warm
9 April 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
As there was an issue with the fulfillment of your order, we have processed a full refund for you.
I apologize for any further inconvenience we may have caused, and would like to Thank You once more for allowing me to assist you and for reaching out to us.
TNIY 'prestige' size bouquet
The bouquet was TINY compared with the photo on the website, and despite ordering the biggest 'prestige' size. They refunded the purchase but I will not go back.
28 June 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
As there was an issue with the fulfillment of your order, we have processed a full refund for you.
I apologize for any further inconvenience we may have caused, and would like to Thank You once more for allowing me to assist you and for reaching out to us.
Although the flowers were not the same…
Although the flowers were not the same as the photo selected on the website, they were very beautiful. The service was great as well.
9 April 2026
Unprompted review
Reply from AvasFlowers
Hi
Thank you for sharing your feedback, we truly appreciate you taking the time to reach out.
To help us look into this matter promptly, we've sent a request for some additional details (your full name, email address, phone number, and order information). Once we receive your response, we’ll be able to assist you further and work toward a resolution.
We appreciate your patience and look forward to resolving this for you.
The flowers were for a funeral they…
The flowers were for a funeral they were late. I didn’t get the flowers I ordered. This survey was sent to me 3 months after.
I will never use Avas again and I am telling everyone I know to never use Avas
2 May 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
Great service
Great service. Fast delivery. I ordered them from my home in Canada. It was a very easy transaction. But it is a bit pricey. But that’s to be expected when you send flowers from a different country. I highly recommend Avasflowers.
9 May 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
The flowers and balloons were lovely
The flowers and balloons were lovely. Thank you.
9 April 2026
Unprompted review
Reply from AvasFlowers
Hi!
Thank you so much for your kind words! We're happy to hear you had a positive experience, and we're truly grateful for your support. We look forward to helping you with all your floral needs in the future.
Thanks again for choosing us!
Never received my order or a refund
I ordered Mother’s Day flowers for my mom they were not delivered to her. I tried reaching out since I am in Utah and never heard back or received a response. I have order with no problems before. I will never order from Ava’s again.
7 May 2026
Unprompted review
Reply from AvasFlowers
Hello,
It's truly unfortunate that you encountered issues during your floral order. We understand the importance of every floral order and take great pride in ensuring our customers are satisfied.
I am taking care of this concern. To further assist you, please provide the order number, phone number, and email address associated with this order.
DISAPPOINTED
I was really disappointed with my experience ordering from Ava’s Flowers.
I scheduled a flower delivery for Friday, but they were delivered a day early on Thursday without any notice or approval. If Friday delivery wasn’t available or the business would be closed, that should have been communicated before my order was accepted. I specifically chose the delivery date for a reason.
To make matters worse, the flowers looked nothing like the arrangement pictured on the website. The bouquet I received was noticeably different and felt much lower quality than what was advertised.
Finally, the pricing was misleading. The arrangement was initially advertised at around $47, but after adding delivery fees, service charges, and taxes, the total came to $76. While I understand there can be additional fees, the final price was significantly higher than expected.
Overall, between the incorrect delivery date, lack of communication, misleading product photos, and unexpected price increase, I can’t recommend Ava’s Flowers based on my experience.
2 July 2026
Unprompted review
Reply from AvasFlowers
Hello,
We acknowledge and apologize for how this unfortunate event has created an inconvenience for you. We’ve taken a serious look into the matter and want you to know that our team has taken this incident very seriously to make sure it won’t happen again.
I'm going to issue you $15 worth of reward points on your account, which is associated with the email used which you may use for up to one year, all across the United States for future purchases as a token of our apology.
Once again, we apologize for the experience you had with us during your recent purchase. We hope that we can serve all your floral needs in the future.
A complete scam
A complete scam. Hidden fees that almost double the total. Trying to cancel an order is almost impossible. They keep talking over me and offering other bs. This company is purely a scam. Stay away!!
2 July 2026
Unprompted review
Reply from AvasFlowers
Hello,
We have reviewed your feedback, and we are sorry about the experience you had. I am taking care of this concern, and we thank you for bringing this to our attention. This doesn't happen every time here at Avas. Our company has been providing top-notch arrangements for our customers’ floral needs for over 30 years that we are in business, and we've delivered tens of thousands of orders per year to our satisfied shoppers all across the US.
As there was an issue with the fulfillment of your order, we have processed a full refund for you.
I apologize for any further inconvenience we may have caused, and would like to Thank You once more for allowing me to assist you and for reaching out to us.
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