Automotive Superstore Pty Ltd Reviews 

1,593
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers frequently praise the competitive pricing and the impressive speed and efficiency of the delivery service. Many people found the ordering process straightforward and easy, appreciating the ability to quickly find and purchase the parts they needed. Reviewers also noted the high quality of the products received, often matching descriptions and performing well. However, some customers also noted issues with order processing and communication, experiencing delays or difficulty getting updates on existing orders. A few other people also felt that the website's product compatibility tools were sometimes inaccurate, leading to incorrect part orders and additional costs.

What people talk about most

Product

Customers had ambiguous experiences with product quality and availability, with many praising the great... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease and speed of... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick delivery times... See more

Price

Users describe positive interactions with price, frequently highlighting the great value and competitive... See more

Website

People report ambiguous experiences with the website, with many finding it easy to use for finding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Stereo Store

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,593)

199 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order 101069280.

Order 101069280.

Paid on the 2-7-26, Order has not arrived, Have emailed support several times and been told my order is delayed,
I purchased the same item from another supplier and it arrived in 2 days, Won’t be purchasing from you any more.

2 July 2026
Unprompted review
Rated 2 out of 5 stars

Tried to pay for orders with paypal and…

Tried to pay for several orders with paypal and transaction failed every time.
Comments were " Something went wrong with your order please try again later"
Reordered using card and the order is still pending over 48 hours later.
I need one of the ordered parts asap.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

When I tried to order initially and got no help when troubles

When I tried to order initially, the system would not progress it. I contacted the help / support desk and got an automated response, saying they would be in touch shortly to remedy. No person (human) or other help was forthcoming. Eventually, only because I needed the parts, I tried again another day and this time it worked with the exact same details.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

Damaged parts 686613

Ordered a head gasket for vehicle.
It was a very slow delivery which was fine until it showed up poorly packed and damaged.
I took photos and emailed the store but received no response.
I then called them and was told they were too busy either stocktake to deal with anything right now.
Subsequent emails ignored.
Why are businesses failing in Australia?
This is why.
Parts suppliers who can’t pack the product they sell then ignore the customer when it’s damaged before arrival.

22 June 2026
Unprompted review
Rated 2 out of 5 stars

Slow delivery

Product was fine and a decent price, but took 2 weeks to arrive. Needed the parts in a hurry and based on other feedback expected it to arrive before a long driving trip. Didn't arrive until I got home again!! No option during checkout for express postage - not that it mattered in the end as it wasn't shipped until well after I needed it.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Entitled

Asking for a review before you’ve sent the product and after you already missed dispatched date is pretty entitled.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy system for parts search

Easy to add a vehicle , easy to search for parts and find correct part , only issue I had was trying to pay for my purchase, the system was not working or down and it took some time to actually complete the transaction but eventually it went through.

30 June 2026
Unprompted review
Rated 1 out of 5 stars

To slow

To slow , from ordering to posting shouldn't take more than 2 to 3 days . Everyone is sending much quicker.

17 June 2026
Unprompted review

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