Auto Lines Australia Reviews 

196
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. Customers are very satisfied with their purchases, often highlighting the quality and functionality of the products. Many people also commend the fast delivery and efficient service, noting that items arrive quickly and as described. However, some customers experienced significant delays and issues with delivery, with products not arriving or taking much longer than expected. A few other people also felt that the product had technical issues or required additional parts to function correctly.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the quality and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the quick delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

3.9

Great

TrustScore 4 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(196)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered the Foxwell 701 and arrived…

Ordered the Foxwell 701 and arrived within three days. Setup of the unit and getting it to communicate with my specific vehicle pretty straightforward. The software update easily done via WiFi. Can recommend it for the serious DIY person that have an idea what they are doing. I do my own maintenance so the unit pretty much paid for itself straight away, was even able to resolve an ERG region issue I had.

22 May 2023
Rated 2 out of 5 stars

Cannot contact supplier

We received the product as ordered and in good time but we needed this for insurance and we cannot get a tax invoice for Australia. No phone contact in Australia, doesn’t answer email or chat. April 2023

17 April 2023
Unprompted review
Auto Lines Australia logo

Reply from Auto Lines Australia

Sorry For That. If possible share ur problem Phone call or Inbox Facebook Page.
https://www.facebook.com/autolines1

Rated 5 out of 5 stars

Correct and fast!

Correct item as ordered and fast delivery A+

2 April 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 4 out of 5 stars

Superfast shipment.

Superfast shipment.
Website doesn't allow Phone contact.
And after getting Number from white pages Phone was not answered.

25 March 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Ordered a 0bd meter and was informed…

Ordered a 0bd meter and was informed that it would not provide the functionality that I was after, thumbs up for honesty and integrity

23 February 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look