Great service and prices. Pretty quick delivery. Packaging could have been more robust as they were quite ripped up. Will definitely use AUTODOC again.
Company replied
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See what reviewers are saying
I'm absolutely satisfied with your company and I wish excellent work in future... thank you very much and good luck
Company replied
Received the order, everything is packed, not damaged. The only thing missing is the Czech language in the application. Otherwise everything is fine. The oxygen sensors correspond to the order.
Company replied
On 12.05 I placed an order for engine oil, filters and a half-axle box. I sent the VIN, counting on a specialist to check whether the parts exactly match my car. But when I took the car to the service... See more
Company replied
Company details
About AUTODOC - Czech Republic
Written by the company
AUTODOC je internetový obchod s autodíly číslo 1 v Evropě. Sdílíme vaši vášeň pro auta a pomáháme vám ušetřit peníze za opravy vozů.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
Čím jsme známí:
Náš přístup zaměřený na zákazníka. Náš tým podpory se skládá z kvalifikovaných profesionálů, kteří hovoří 23 jazyky a jsou vždy připraveni pomoci jakkoli.
Rozsah a rozsah trhu. Za 17 let, co působíme na trhu, jsme získali 13 milionů spokojených zákazníků ve 27 evropských zemích. Denně odesíláme přes 35 000 objednávek.
Náš sortiment produktů. Nabízíme přes 4 miliony produktů pro více než 166 značek automobilů od světově uznávaných výrobců.
Cenová dostupnost a cenové výhody. AUTODOC je online platforma s férovými cenami a řadou speciálních nabídek a slev.
Multiplatformní služby. Zákazníci mohou rychle a snadno vyhledávat autodíly pomocí webových stránek i aplikace. Přesvědčte se sami, jak cenově výhodný a pohodlný může být proces nákupu autodílů.
Odbornost v opravách automobilů. Na našich kanálech YouTube najdete více než 3 000 návodů na výměnu autodílů.
Kontaktujte nás
FAQ
Contact info
Czech Republic
- trust@autodoc.eu
- autodoc.cz
4.7
Excellent
361 reviews
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I didn’t like this experience because…
I didn’t like this experience because your parts catalog doesn’t work correctly. First, the thermostat I received didn’t match the one installed in my car, and then I received a radiator intended for the diesel version of my vehicle, even though I specified in the settings that my car is petrol-powered.
23 January 2026
Reply from AUTODOC - Czech Republic
Hello Yevhenii!
We are sorry to hear that the parts you ordered did not fit your car.
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
We can't see any claims from you. Please be informed that you can open return request in your account or on our website. Also, you can contact us in the live chat or at trust@autodoc.eu
We sent you return instructions to your email address, please check it. Our quality control manager will contact you shortly and help you with a return.
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello Munkhchuluun Enkhamidra!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙
Fast delivery
Fast delivery , quality products and what i love the most are viděls about how to install every piece properly “KNOW HOW” love it !!!!
21 October 2025
Reply from AUTODOC - Czech Republic
Hello Ondřej !
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello Tserenjav Tserennorov!
We want to thank you for your time and positive feedback!
Please, feel free to contact us again.
Best regards,
AUTODOC Team
Everything it’s ok
4 August 2025
Reply from AUTODOC - Czech Republic
Hey Marek!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
AUTODOC Team
Everything was delivered in the…all right
Everything was delivered in the shortest possible time.
29 July 2025
Reply from AUTODOC - Czech Republic
Hello Antonín!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello Josef!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Response
Received the order, everything is packed, not damaged. The only thing missing is the Czech language in the application. Otherwise everything is fine. The oxygen sensors correspond to the order.
19 June 2025
Reply from AUTODOC - Czech Republic
Hello Nickolay !
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Доброго дня, Ihor!
Ми перепрошуємо за незручності.
Ми не бачимо жодних звернень від вас щодо такої проблеми.
Наш менеджер з контролю якості зв'яжеться з вами найближчим часом, щоб з'ясувати більше деталей.
З найкращими побажаннями,
команда AUTODOC
Reply from AUTODOC - Czech Republic
Hello Oleksandr!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello! Thank you so much for your review! We will try to continue to provide you with the best experience in the future. Best regards, AUTODOC Team
Think twice when purchasing items on AUTODOC
Point 1:
The Garage function is completely useless, entering the manufacturer, model, or modification of the car has no effect on the selection of parts, entering the VIN is just a toy for fun
Point 2:
Support talks about the Expert checkbox, but I don't see this step when creating an order (and I provided screenshots to prove it). Assuming Point 1 works, this shouldn't happen at all
Point 3:
When I want to return a wrongly offered and purchased part, I have to pay shipping abroad (main warehouse in Berlin). When I objected to paying the shipping, I was told that I had again not checked something when ordering (I don't remember this step - I have screenshots again) in case of a wrongly selected part. Similarly to point 2: Assuming Point 1 works, this shouldn't happen at all
Conclusion: doing business with you means losing money for me; if I can, I will avoid your e-shop and will never recommend it to anyone
5 May 2025
Unprompted review
Reply from AUTODOC - Czech Republic
Hello Marat!
Thank you for taking the time to leave a detailed review of your shopping experience with us. We are sorry that we were not able to meet your expectations. However, we would be grateful if you contacted us at trust@autodoc.eu so that we could take a closer look at the situation. We will be happy to answer all your questions and provide the necessary assistance. Best Regards, Your AUTODOC Team.
Reply from AUTODOC - Czech Republic
Hello!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello Rehanek Zdenek!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hi!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello Martin!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello Marie!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
Ok fast a good job
26 February 2025
Reply from AUTODOC - Czech Republic
Hello!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
Reply from AUTODOC - Czech Republic
Hello!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
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