Autismtestcenter Reviews 134

TrustScore 1 out of 5

1.2

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, noting unexpected charges and a lack of transparency regarding costs. Customers frequently reported issues with pricing, with initial low fees escalating. The subscription model was a major point of contention, with concerns raised about automatic renewals. Reviewers also expressed concerns about the clarity of information presented on the website, particularly regarding subscription details. However, some customers also noted that they successfully received refunds after persistent efforts, while others were able to block payments in time, preventing unwanted charges.

What people talk about most

Payment

Clients express significant dissatisfaction with the payment process, citing unexpected charges and hidden... See more

Price

Reviewers express strong dissatisfaction regarding pricing, frequently citing misleading advertisements of... See more

Subscription

Consumers express significant dissatisfaction with the subscription model, frequently reporting that they... See more

Website

Customers consistently note negative experiences with the website, frequently describing it as a scam. Many... See more

Refund

Customers had ambiguous experiences with refund requests. Many reviewers report that their refund requests... See more

Based on these reviews

Rated 1 out of 5 stars

As per the other reviews, Autism Test Centre is a complete scam. They don't tell you they are signing you up to a subscription and there is no information about the subscription until you find the... See more

Rated 1 out of 5 stars

An absolute scam. Nowhere, while taking the test, does this say that you're agreeing to a subscription. The website asks for $1 for your results. We then found we were charged $53.73. Only when you... See more

Rated 1 out of 5 stars

Abhorrant service that edges on a scam. You complete the 'free test' just to be hit with a pay wall. By which point they will have your personally identifiable information on their system.... See more

Rated 1 out of 5 stars

I don't care what they said, it was not made clear on the website that after paying for the test results you be put into a free trial then 48 hours later be charged a ridiculous amount for a monthly s... See more

Rated 4 out of 5 stars

this sets up a subscription of £15.99 per month unless cancelled straight away. I contacted them and they refunded without issue.

Company replied

Rated 1 out of 5 stars

As everyone else says. This company is a scummy piece of shit. Taking advantage of people confused about themselves and seeking support. I fell for it in a vulnerable moment since it looked so profess... See more

Rated 1 out of 5 stars

Absolutely awful. Was checking my bank account and realised I had 30 quid taken from the autism test which claimed to only be '30p' when initially take. Never once does it mention a subscription until... See more

Rated 1 out of 5 stars

This website says 'get instant insights in just a few minutes. No sign-up needed - completely free and clinically informed' and then took me to a page where you have to enter bank details and pay $0.5... See more

Rated 1 out of 5 stars

The Google Ad and website content suggests this is a “completely free” online assessment with “no sign-up required” but the moment you complete the questionnaire they ask for your email and £0.99 to s... See more

Rated 1 out of 5 stars

I took their autism test and paid €0.50 to see the result, which was vague and unhelpful. The next day, they tried to charge €30 to my card without warning. Luckily, I blocked the payment in time a... See more

Rated 1 out of 5 stars

They tell you it only costs 30p for a one off assessment and then start a subscription for £15.99. There is no upfront information about this and you would have to dig deep into the terms and conditio... See more

Rated 1 out of 5 stars

Complete scam Claims they only take one payment but really it’s just agreeing to a subscription which they don’t talk about so you get random notifications of money being taken out by them of £30 th... See more

Rated 1 out of 5 stars

Avoid this company at all coats!! They are claiming to promote to support people with Autism assessments and once you do an assessment they ask you to pay 30p to receive it via email. You do bot rece... See more

Rated 1 out of 5 stars

I came here to 1 star it like everyone else. Says totally free up front the asks for $1 for the test. Had they asked me for the reasonable cost of $1 up front, I would probably feel differently than f... See more

Rated 1 out of 5 stars

Total scam. If you have given your details to pay the £0.30 for the test results then you have to immediately find the "cancel subscription" option on the website. Also worth contacting your bank to c... See more

Rated 1 out of 5 stars

I fell for this scam too, I completed a long test only to be told at the end to pay 30pence, I thought OK fair enough now I've entered all my details. Then I'm hit with a £29.95 recurring subscription... See more

Rated 1 out of 5 stars

Utter scam artists and a disgraceful attempt to exploit a vulnerable group. The £30 subscription is only mentioned right at the bottom of the page in small print after the "testimonials". An ho... See more

Rated 1 out of 5 stars

Advertised as completely free, just input your email for your assessment. Then they ask for your info to charge you for a detailed report when nothing gets sent to you at all. Beyond pissed that Googl... See more

Rated 1 out of 5 stars

I would give 0 stars if I could. ITS A SCAM. I’ve emailed to request a cancellation and potential refund if they do not respond in time and I am charged for the subscription anyways. It’s upsetting th... See more

Rated 1 out of 5 stars

Disgusting service. Took £30 out of my bank. I had no idea it was a subscription. Absolute robbing basta****, I made a polite request for a refund and been told no. I havent even used the service... See more

Rated 3 out of 5 stars

They need to behave more transparently and make it so you can opt in for the report for the small fee, and then tick a box for a free 2-day trial. The way they have it set up is sneaky. I thoug... See more

Rated 1 out of 5 stars

I signed up for the free trial period. Decided to cancel within that period. Sent a request for cancellation, but was charged today for $29.95. I should have known better. I had generally forgot about... See more

Rated 1 out of 5 stars

As others have stated this is a complete scam. Nowhere did it say about signing up for a subscription. I feel so disappointed in myself that I fell for this. Please avoid they are trying to target vul... See more

Rated 1 out of 5 stars

Complete scam and should be shut down. Tells you to pay £0.30 to receive your test results with NO mention of signing up for a monthly fee of £30 (despite them claiming to have clearly mentioned it af... See more

Company replied

Rated 1 out of 5 stars

SCAM-PLS AVOID This company is scam, first of all the test results are complete false and not accurate in the slightest. But worst of all they disguise the fact they are going to take 30 pounds... See more

Rated 1 out of 5 stars

Complete and utter scam - says it's 30p for the test - no mention of a subscription anywhere - then you get charged £29.95 for a monthly subscription. I tried to email them and got told by Irene "I... See more

Rated 1 out of 5 stars

Hidden subscription sign up in small print. UI is designed to make you think it is a one time charge of $0.50, but in small print it says it will charge you $30/month for "ongoing access to your asses... See more

Rated 1 out of 5 stars

I would go lower if it were possible. Basically set up to scam people out of money for a shoddy test. There is little to no reason for this to be a membership service, other than finding a way... See more

Rated 1 out of 5 stars

My 14 Year old daughter thought she was doing an autism test as part of her classwork during a school lesson and had no idea she was signing up for a £29.99 subscription! Thanks to the less than obvio... See more

Rated 1 out of 5 stars

All you have to do is go to the ‘Ads Transparency Center - Google’ page (you'll find it in a google search) and find the company ‘House of Products ApS’ or type in the domain name ‘autismtestcenter.co... See more

Rated 1 out of 5 stars

Did the assessment online, was asked to pay £0.30 to get the marked results. I didn't see any mention of a subscription, in fact, the first I knew of it was when my account was charged £29.95 an h... See more

Company replied

Rated 1 out of 5 stars

I did the test and I was aware the 48 hour trial, I expect an email to confirm my subscription when the trial is about to end. But no, I was not even notified when the subscription started. All happen... See more

Rated 1 out of 5 stars

Scam site, they take £0.30 for a test fee. They mention a £29.95 monthly subscription fee, but at no time do they show any agreement on my part to take up the mnonthly option, nor do they indicate t... See more

Rated 1 out of 5 stars

They don’t say you will have to pay after you do the test. Wasted a good 10 minutes, but more importantly they use a sensitive subject to scam people. I hope there will be extremely hard legal consequ... See more

Rated 1 out of 5 stars

Did my test and their site said pay 0.5€ to view the results and it’s an one time thing. 2days later got debited 30€ and they didn’t even send me an email about this.i found out when i checked my bank... See more

Rated 1 out of 5 stars

If you find the website through Google, it will invite you to take the test, withholding mentioning anything about the subscription charge. Only when you investigate further do you find the hidden cos... See more

Rated 1 out of 5 stars

As with the other reviews, my experience was terrible. The company uses search engine optimization (SEO) to use buzzwords like "free autism test" and after you complete the test, they not only hit you... See more

Rated 1 out of 5 stars

I also saw the ad for a FREE autism test and then paid $1 AUD to get my results. I didn’t notice any mention of a “48-hour free trial,” and I wouldn’t have gone ahead if I had, since I only w... See more

Rated 1 out of 5 stars

Fake report - It gives you the same report no matter what answers you give. 160/240 - sound familiar? Then of course, it subscribes you without really letting on what's going on

Rated 1 out of 5 stars

Scammy website, tricks you into a subscription. I completed the online ‘Free Autism test’ then at the end I was asked to pay 30p for my results. I reluctantly paid the 30p and received my results. At... See more

Rated 1 out of 5 stars

This is a scam . a scam a scam a scam. Please read reviews before you do anything with your credit card informations , I paid 0.50 for a test and they signed me up for a monthly subscription and they... See more

Rated 1 out of 5 stars

I paid the 50 Cent fee to take the test and there was no indication that I was signing up for a subscription service now I go back and it makes it clear that you were signing up for subscription, but... See more

Rated 1 out of 5 stars

They lure people in by stating on their homepage ‘no sign up needed- completely free’ however this is not the case. When you complete the test you are asked to pay 30p which most people will instantly... See more

Rated 1 out of 5 stars

Advertised as free test. This changed to£0.99p once I was in the site which I thought was reasonable. Followed by £14.99 coming out of my account a couple of days later. I didn't read anywhere about i... See more

Rated 1 out of 5 stars

The payment processing website uses the following platform: stripe.com Email address for complaints, refund requests, and chargebacks: complaints @ stripe.com or support @ stri... See more

Rated 1 out of 5 stars

DISHONEST! The site clearly says the autism test is free with no requirement for registration. Bit after taking the test it asks for an email address to send the results. Against better judgement, I g... See more

Rated 1 out of 5 stars

Literally what everyone else says. It’s a scam. And hugely taking advantage of people. Given it’s a subscription service, I hope they don’t take any more given I have emailed the “company email”... See more

Rated 1 out of 5 stars

Took the test which claimed to be free before hand. Ended up asking for £0.30 in which I decided to pay after all the questions. 2 days later I get charged £29.95. Luckily my card blocked it on suspic... See more

Company replied

Rated 1 out of 5 stars

I didn't not know i was subscribing to anything... next minute £29.99 comes out my bank balance, I haven't used the service once since the initial test... asked for a redund they refused, absolute w@n... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

134 reviews

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Replied to 7% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Scam

Scam. It says free and no signup required then asks you for your email and to pay. Lies.

12 October 2025
Unprompted review
Rated 1 out of 5 stars

Misleading Advertising & Website

The Google Ad and website content suggests this is a “completely free” online assessment with “no sign-up required” but the moment you complete the questionnaire they ask for your email and £0.99 to see the results. And that’s just the 24 hour “free trial” - after that it’s a £19.95 per month subscription. Thankfully I didn’t enter my card details but I absolutely reported their advert. Fair enough if you want to charge for assessments but you absolutely cannot advertise it as free/no sign-up required - it’s misleading advertising and deserves to be blocked, fined and charged.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam! I've just noticed two recurring payments of £30 a month after signing up for a $1 test. Total scammers, beware. Now having to cancel everything. How do they sleep at night?!

26 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

As with the other reviews, my experience was terrible. The company uses search engine optimization (SEO) to use buzzwords like "free autism test" and after you complete the test, they not only hit you with a $0.99 fee. But on top of that they lock you into a subscription after a mere 48-hour free trial (which is hidden in fine print). At no point was I aware that I was purchasing a subscription until my bank account registered the charge a few days later. I emailed them asking for a refund and they said because their homepage has payment details they were unable to provide a refund. The problem is that most people do not come across their home page when conducting a search. They come across the website through the use of the previously mentioned buzzwords "free", "autism", "test", etc. An extremely scummy business and the results of the test weren't even useful. I wouldn't recommend to my worst enemy.

8 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam website - Avoid

Like the other reviews, I would agree this site is a scam. They claim to provide a free test but then charge for you to get the results once you have answered the assessment questions. A couple of days later I was then charged for an app I didn’t download or use. I was not sent any email about the second charge and when I emailed the company I was sent a response lying about the fact they are clear about the charges on their homepage.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They advertise free autism exam then at the end to get the results it says $0.99 and you think ok I can do that and then all the sudden they take $19.95 and claim it was all in the homepage I screen shot the whole front page and then sent it to them to show them it never said any of that. Avoid this company at all cost!!!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could. Like all the other reviews said, this place is a SCAM!! It wasn't clear at all to me that it was a subscription based company. I have wasted USD $60 on NOTHING!! PLEASE DO NOT USE THIS COMPANY!!! MAJOR SCAMMER and they should be ashamed of themselves for doing this to disabled people.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

SEND AN EMAIL SAYING YOU SAW TRUSTPILOT REVIEWS!

I also saw the ad for a FREE autism test and then paid $1 AUD to get my results. I didn’t notice any mention of a “48-hour free trial,” and I wouldn’t have gone ahead if I had, since I only wanted the results. Later, my bank flagged two charges of $39.95 AUD from the same company, which I never knowingly authorized.

I emailed them asking for a cancellation and refund. They cancelled the subscription but refused the refund, insisting I’d agreed to their 48-hour trial and terms (which I definitely did not).

What worked for me was replying again, saying I’d seen the negative Trustpilot reviews and that if they didn’t refund me within 7 days, I’d:
• Lodge a complaint with Consumer Affairs Victoria and the ACCC,
• Request a chargeback from my bank, and
• Share my experience publicly to warn others.

They then responded saying I’d be refunded. Time will tell, but hopefully this helps others in the same situation

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site, they take £0.30 for a test fee.
They mention a £29.95 monthly subscription fee, but at no time do they show any agreement on my part to take up the mnonthly option, nor do they indicate that it will be automatically added to a debit order.
I suspected this might be a scam, since I would normally expect an option to select or refuse. The lack of any indication from them that the monthly fee would be taken (stolen) made me suspicious, so I checked my bank statements daily just in case. I was not surprised to find they had stolen £29.95 and reported it to the bank, who immediately reversed the payment and cancelled all transactions from them. A police report will be made as well.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stats I would

If I could give zero stats I would.
I conducted an online test / questionnaire for $0.50 cents. Two days later I was charged $24.99 for a membership. I emailed they company and explained. They refused to give me a refund and said I should have read the small print. This company is a cheat, fraud and ripoff. DO NOT USE THEIR ONLINE AUTISM EVALUATION!!! Do not use them for any service.

18 August 2025
Unprompted review

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