I will never book any trip with Authentic Vacations again. Their customer service is lousy, and their idea of a competent tour guide is misleading. We waisted a lot of money for a bad experience.... See more
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We used Authentic vacations last year for Iceland and Norway. Great trip, (except the Norway tour guide wasn't from Norway and swore Norway didn't have moose! She started looking up things on Google).... See more
Booked a 5 day self drive with Authentic Vacations (A.V.) last year. Agent pushed the insurance saying it would cover us if anything arose forcing us to cancel. Fast forward to this year and Covid-1... See more
Company replied
UPDATED 8/2020: I chose Authentic Vacations because of their great reputation, and "peace of mind" guarantee. COVID19 HAS CHANGED EVERYTHING, CAREFUL! We were booked for 9/2020 13 night trip to the... See more
Company replied
Company details
Information provided by various external sources
Authentic Vacations specializes in creating customizable itineraries that feature a variety of inspirational experiences paired with unique and boutique accommodations, all carefully hand-picked by their product team to ensure every client experiences a distinctive adventure. Each tour is tailor-made and can be adjusted based on the client’s needs, creating a truly personalized experience. With offices in San Francisco, Phoenix, London, Dublin, Edinburgh, and Copenhagen, we are able to provide local expertise for destinations across the globe. With its culturally-diverse staff of travel experts, Authentic Vacations offers a level of personalization and client support that is unsurpassed in the travel industry.
Contact info
United States
- authenticvacations.com
2.2
Poor
28 reviews
Hasn’t replied to negative reviews
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Ireland trip
It was absolutely fantastic. Authentic vacations did an unbelievable job. The Hotel(George) in Limerick was excellent.
The Golf at LaHinch & Doonbeg was spectacular, the caddie’s were the best. A trip to remember. The people in Ireland were very friendly and the Pubs were great.
4 June 2019
Unprompted review
Great Vacation
My wife and I truly enjoyed our time in Scotland. Authentic Vacations went the extra mile in setting everything up for our thirty fifth anniversary trip to Scotland. The sites, hotels, guides, and time arrangements were top notch and we plan to travel with them again. Paul and Kim Sok
1 June 2019
Unprompted review
Dream trip!!
When I first booked our adventure in Ireland, I was a little nervous about working with an agent. However, after a few weeks all apprehension dissolved. Our agent, Jocoya, was professional, courteous and went out of her way to help accommodate our wishes and special requests. She helped make our trip to Ireland one we won't soon forget! I am so glad I found Authentic Vacations and look forward to working with Jocoya in the future
28 May 2019
Unprompted review
Michaela was awesome!
22 May 2019
Unprompted review
amazing scotland and ireland... from costa rica
Jocoya provides World Class service as a vacation architect!!!
15 May 2019
Unprompted review
Absolutely Amazing!
Absolutely Amazing!
Only the best, most professional service from Authentic Ireland Vacations. They are the best! Jocoya really went that extra mile and she ensured that we had the best holiday possible. I can without a doubt recommend them to anyone looking for an unforgettable holiday! Excellent, excellent, excellent!
22 April 2019
Unprompted review
We had an incredible experience!
We had an incredible experience!
Lauren was super easy to work with and handled all of our questions quickly and professionally and set up the most perfect trip schedule we could have asked for. The most difficult part of the whole trip to Ireland was learning to drive on the other side of the car/road than we were used to, but everything else went seamlessly easily. All of the accommodations were wonderful, the breakfast options were great at each location, the castle hotel experience was amazing, and we never really encountered any issues while we were over there! we're honestly already talking about our next trip that we plan on taking through Authentic Vacations! Highly recommend!
11 April 2019
Unprompted review
We were very happy with the…accommodations!
We were very happy with the accommodations that Anastasia at Authentic Vacations booked for our driving trip of Ireland!
9 April 2019
Unprompted review
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