The product is as expected and was dispatched promptly following the order. Unfortunately UPS failed to deliver to the agreed date four times and it was finally delivered 5 days after the original del... See more
Company replied
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See what reviewers are saying
Australian Bodycare is one of my all time favourite brands. First, the brand uses clean ingredients and amongst it 100% pure essential tea tree oil in it's products- purer, more potent tea tree oil ca... See more
From placing my order I was kept informed of delivery date. In fact it arrived earlier, which was great. I love the range of shower/ body washes. So gentle, very delicate fragrance & leaves my sensiti... See more
**edit - after speaking with the customer service rep they replaced my damaged item for free and it arrived in one piece so I am thrilled, thanks so much! I was really looking forward to having Aus... See more
Company replied
Company details
Written by the company
Australian Bodycare has been a front runner for skin care products since 1992. Since then, we have adhered to the same ideas as we were founded on: Providing the best skin care solutions and helping people achieve a better quality of life.
Contact info
Trævænget 14, 5492, Vissenbjerg, Denmark
- 64471796
- info@australian-bodycare.com
- australian-bodycare.com
4.4
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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delivered on time
the items were delivered on the stated date, in good order and correct, as shown on the website.
15 April 2025
Exactly what I expected it to be!
Exactly what I expected it to be. Very high quality and you don’t need to use a lot of product for it to work
30 September 2024
Excellent products and service.
11 November 2024
Excellent product certainly eases the…
Excellent product certainly eases the irritation I was getting. Thank you
8 November 2024
Highly recommend their products and just ordered more
Highly recommend this company. Great service and regular updates from placing order to delivery
28 October 2024
Like products from ABC
Like products from ABC. Can recommend for everyone as it’s suitable for everyone
28 October 2024
Ideal for teenage skin
Purchased the face wash for my teenage grandson. He’s used it before with excellent results. Ideal for skin prone to spots & blemishes.
25 October 2024
Overseas shipping
When I ordered the cream, I did not know that it would be shipped from Denmark. Since it takes time for the package to get delivered to USA, I did not receive any updates in my tracking history for a while. Then I decided to contact the sales representative and she replied to me very fast. So the service is great !
8 November 2024
Really good product
Really good product, certainly helped my skin condition ! The smell of the product was not great but not over unpleasant.
21 October 2024
Reply from Australian Bodycare
Hi! Thank you for your feedback – it’s fantastic to hear that our product has helped with your skin condition! 😊 We’re sorry the scent wasn’t entirely to your liking, but we’re glad it wasn’t too unpleasant for you. If you have any questions or need recommendations, feel free to reach out. We’re here to help!
Best regards
Sofie, Australian Bodycare
Excellent product 😄
8 October 2024
expensive but worth it
The products are expensive but with exception of one really worth the money
5 August 2024
Reply from Australian Bodycare
Hi! Thank you for your honest feedback. 😊 We’re delighted to hear that most of our products are meeting your expectations and are worth the investment. If there’s one product you’re not fully satisfied with, feel free to reach out – we’d love to help or provide guidance on how to get the best out of it. Your input helps us improve, so thank you for sharing!
Best regards
Sofie, Australian Bodycare
Reply from Australian Bodycare
Hi! Thank you so much for your kind words – we’re thrilled to hear that you’re happy with both the product and our service. 😊 If you have any questions or need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards
Sofie, Australian Bodycare
2 of the bottles in my delivery we…
2 of the bottles in my delivery we slight damaged as the packaging was slightly insufficient. Would not normally be an issue but they were due to be Christmas presents so a bit disappointing, particularly given the price.
4 November 2024
Reply from Australian Bodycare
Hello,
I'm so sorry to hear that two of the bottles in your delivery arrived slightly damaged. We strive to ensure our products reach you in perfect condition, especially when they’re intended as gifts. It’s disappointing to hear that the packaging was insufficient this time, and I completely understand your frustration, especially given the occasion and cost. If you write to me at info@australian-bodycare.com, we will of course find a solution to the problem. 😊
I look forward to hearing from you.
Sincerely Sofie, Australian Bodycare 🌿
I like that the scent is not too…
I like that the scent is not too strong, however it could do with a little more tea tree scent. It softens and keeps skin reasonably moist.
30 September 2024
Reply from Australian Bodycare
Hej,
Mange tak for din feedback! 😊 Det glæder os at høre, at du synes, det er nemt at bestille fra vores hjemmeside. Vi arbejder hele tiden på at gøre oplevelsen så enkel og brugervenlig som muligt, så det er skønt at få bekræftet, at det fungerer.
Hvis du har spørgsmål eller brug for hjælp, står vi altid klar til at hjælpe dig!
De bedste hilsner,
Sofie
Australian Bodycare
Love the product
Love the product. We have tea tree everything lol. The mouthwash and toothpaste are a revelation and work brilliantly.
26 September 2024
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