AussieBoots - Shoeland Reviews 

174
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

My son unfortunately had an issue with his boots. I contacted the Team at AssieBoots and they could not have been more helpful and professional. The whole experience has been seamless from beginnin... See more

Company replied

Rated 5 out of 5 stars

SO happy with my experience with AussieBoots. The boots were significantly cheaper than the Blundstone website and the shipping was incredibly fast. Their website has so much information to help you c... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! We bought a pair of boots just before Christmas, they were super helpful in advising the right pair and got them delivered to us the next day. When we realised we ordered the wrong... See more

Company replied

Rated 5 out of 5 stars

What a find! Can entirely resonate with the other reviews. I came across Aussie Boots by chance, when price checking via Google. To my delight, the boots I wanted were £20 cheaper on their site... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

The UK's leading retailer of Australian boot brands including Blundstone, Redback and Rossi. We provide real people on the end of the phone, waiting to treat you to the kind of customer service that used to be common, but which is now elusive.


Contact info

4.9

Excellent

TrustScore 5 out of 5

174 reviews

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No recent history of asking for reviews

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4.9

All reviews

(174)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Shopping Experience …

The relief to actually speak to someone on the phone when trying to purchase was the first big plus! The customer service was first rate the boots arrived as promised 48 hours later. From start to end I had a first class shopping experience. I cannot recommend Aussie Boots more highly.

16 January 2025
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you Vanessa! We really appreciate the feedback and are so glad to hear you enjoyed shopping with us!

Rated 5 out of 5 stars

Don't buy your Blunnies anywhere else

You can buy boots from lots of places but you won't get the service you get from Aussie Boots. These guys are helpful to a fault. They will do just about anything to make sure you get the exact thing you want. They will give advice about sizing, styles etc and accept and process returns rapidly without question or fuss. I have bought from them a few times now and would never get my Blundstones anywhere else. Thank you

27 December 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for your kind words Jenny! Our customers really matter to us and we're so glad to hear that you were happy with your experience!

Rated 5 out of 5 stars

Fab amazing customer service

Absolutely amazing customer service! I contacted AussieBoot by phone , as I needed to purchase a pair of Blundstones and wasn’t sure of the best size. Brilliant and friendly customer service. Product arrived quickly complete with maltesers and fits perfectly. Thanks team, highly recommended. Wish all customer service was this good!

3 January 2025
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for your review, we're glad to hear the boots were perfect too! :)

Rated 5 out of 5 stars

Absolutely amazing customer service!

Absolutely amazing customer service! I contacted AussieBoots.co.uk, as I wanted to purchase a pair of Blundstones for my daughter. The customer service team were incredibly helpfully and knowledgeable about the products. They told me the correct size to get for my daughter and of course, they were right. The boots arrived within a couple of days, nicely packaged with a surprise bag of chocolates! If only all companies were this good! Excellent!!

22 November 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thanks so much for your kind review! Enjoy the chocolates :)

Rated 5 out of 5 stars

Fantastic customer service

Myself and my partner have both bought boots through Aussie Boots over time and I have to say they have amazing customer service, give really detailed and thoughtful advise and I will certainly be using them again in the future.

7 October 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for leaving us this kind review. We are always happy to answer any questions and help you find the perfect boots!

Rated 5 out of 5 stars

Blundstones & Redbacks

I have been shopping from Aussieboots since 2016. The staff wear the boots so know the products inside and out, so they can advise on exactly how the boots are cut and feel on the foot. They get your purchase to you within 24hrs and you are guaranteed to be purchasing the original products. They are the ONLY company in the UK that I trust to sell me the original boots!

7 October 2023
Unprompted review
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Reply from AussieBoots - Shoeland

Thank you so much for your review Merle, that's very kind of you to say :) We love to help!

Rated 5 out of 5 stars

Fantastic company

Fantastic company! I’ve ordered twice for them and their customer service is friendly with lots of experience and advice. Their deliveries and returns are processed quickly. Very reliable company, would recommend!

17 September 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for sharing your experience and for the very kind words. I hope we can help again in the future :)

Rated 5 out of 5 stars

This is my fourth order from this…

This is my fourth order from this wonderful company. First of all, Aussie Boots sell fantastic products which wear extremely well but topping things off is the fantastic service provided by their team. Christine and the others in the office are always very helpful and efficient.

12 June 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for your kind review! Let us know if we can help again in the future :)

Rated 5 out of 5 stars

I'm not often inclined to write a…

I'm not often inclined to write a review for good service, however, due to the exceptional service I received from Aussie Boots, I've made an exception.
1. Product is great
2. Really friendly staff
3. Excellent customer service
I will recommend them to everyone.
Chris, Southampton

22 April 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thanks for your kind words Chris, your review is really appreciated by all of the team here! We hope we can help again in the future.

Rated 5 out of 5 stars

Consistently the best online retailer for customer service!

Their website is great, very easy to navigate and includes all the information you need. The customer service is even better though! All three times I've bought boots from them they've answered my questions and personally checked in via email to make sure I was happy with everything with a very fast response time and no spam!

9 April 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

We're so glad to hear about your experience - thanks very much for your kind words. We'll pass on to the team :)

Rated 5 out of 5 stars

Great products and excellent customer service

An excellent shopping experience. I ordered a pair of boots which were fantastic quality delivered quickly with great service. Unfortunately i had been bought a duplicate pair of boots as a gift, at the same time that I ordered from Aussie boots. This meant i needed to make a return which the company dealt with very quickly, again, with excellent service. Thank you Aussieboots. I will recommend you

11 March 2024
Unprompted review
Rated 5 out of 5 stars

Great service and quick delivery!

Ordered a few cleaning products for my Blundstone's and the service was 10/10. Competitive prices, fast delivery and all products were as expected. Will be using Aussie Boots again!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful company, great boots

Really helpful company. Bought 2 pairs of boots from them which we really love and had to return a couple of pairs in the process to get a good fit. Returns were processed quickly and with friendly helpful communication. Thank you AussieBoots!

21 January 2024
Unprompted review
Rated 5 out of 5 stars

If only all businesses were this good

Simply superb - great selection of footwear on their website, easy to order, super quick delivery and competitive pricing. What makes it particularly special is the personal service and attention from staff at Aussie Boots - they genuinely care about their customers. This marks them out above their competitors. I will definitely buy more from Aussie Boots in future.

29 January 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you so much for your kind words, this really means a lot to us. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Best price I could find for the boots, and excellent service.

Best price I could find for the boots. Delivered very quickly, on time, as scheduled, as promised and with an unexpected free 'n tasty gift.

If only every business was as efficient.

Will absolutely be using them again.

18 January 2024
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for taking the time to shop with us and sharing such lovely feedback. Please let us know if there is anything else we can help you with in the future. We are always happy to help!

Rated 5 out of 5 stars

Amazing customer service

I phoned Aussieboots to ask about the various different brown colours that Blundstone boots come in. The lady I spoke to happily spent a good 5 minutes or so explaining the exact colours, which was so helpful. I ended up ordering Blundstone 585's in a size 4, which was slightly too tight. Returned those and ordered 4.5 which is perfect. Within a day of sending size 4 back, I had an email to say that they had received it and refund was being sorted. Absolutely faultless customer service which is so rare these days. Would use this company again and after just a couple of days of wearing my Blundstones, would probably order the same boots again!

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Amazing range of boots at much more affordable prices. Next day shipping really is next day. Shipping packaging was recyclable. To top it all off they included a lil packet of chocolates. Clearly know what a girl needs apart from good solid boots, of course.

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, quick delivery. I am very happy with my purchase. The boots are comfy and warm. I am size 5 and ordered size 5 - so true to size!
Thank you :) x

3 October 2023
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for taking the time to write us a review - we are really happy to hear your boots worked out and appreciate your feedback :)

Rated 5 out of 5 stars

A business that cares

Great service from a family business that genuinely cares.
I contacted them as I’ve had some issues with boot sizing in the past and they couldn’t have been more helpful in laying out he options for me.
Thanks to the great advice I bought a pair of boots that fit perfectly. I would not have bought these otherwise so I couldn’t be happier. Thanks AUSSIEBOOTS!

26 September 2023
Unprompted review
AussieBoots - Shoeland logo

Reply from AussieBoots - Shoeland

Thank you for your kind feedback, and it's great to know that our sizing information and guidance has helped you find the perfect boots!

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