I am dissatisfied with the cream doesn’t even work! The company have also taken money from my bank account twice!! I cannot cancel my subscription as my email address was accidentally typed wrong when... See more
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Ordered this before reading the terrible reviews company never cancelled arrived weeks later. And asked immediately for refund told unopened told to send pic of box unopened and been waiting age... See more
Had a lot of faith in this given the reviews but it’s really not worth the hype or the money. Shame as I was hoping it was actually going to be effective but unfortunately not. It just does what any o... See more
DO NOT WASTE YOUR MONEY!!!! SERIOUSLY. This company is praying on a specific group of vulnerable women, that have run out of things to try and are desperate. Aurlux you should be ashamed o... See more
Company details
Written by the company
Boosting Confidence With Hair Removal Essentials ✨
Contact info
Unit A, 82 James Carter Road, IP28 7DE, Suffolk, United Kingdom
- support@aurlux.co
- aurlux.co
Breach of guidelines
Worst product and customer support I’ve…
Worst product and customer support I’ve ever received. I primarily shop online and have never received a scam such as this one. First the product just plain does not work. It smells like nair, does absolutely nothing for hair removal. Not even on small light hair. Second the company charged me for a subscription I did not sign up for and I had to jump through hoops to return the product. Of course they make you figure out how to return this yourself, pay for shipping etc so by the time your done you’ve basically sent them they own product fully paid for and they get to re scam someone else. They are not accredited by the BBB and these reasons are exactly why. Do not waste your money or energy!
Don't waste your money…
I have used hair removal creams before that were much more the effective than this kit a shame on me for not reading reviews first
I bought the triple pack. So needless to say, I'm out a $100. I hate when company's prey on women with products that don't work. Not only do I have the shame of
A very hairy face, but I now carry the shame of being suckered in again by another company.
This product is not worth your money
This product is not worth your money! I’d call it a scam. Barely any of my course facial hair was removed and the product made my skin burn. The aloe gel provided did absolutely nothing to help. I’m not convinced it even is aloe gel. Definitely do not recommend!
Waste of money
Waste of money. Smells the same as immac and does the same poor job. Company bombards you to take out a subscription . They invited me to review but when I tried to give anything less than 4 stars it said they were no longer taking reviews. The 4 star option worked though !!!!
They target PCOS sufferers
They target PCOS sufferers who are self conscious about facial hair. The claims that there is no unpleasant smell, that it removes hair, does not sting are false. I had never used a hair removal cream, it seemed ok at first but is average at removing hair, burns, makes my skin red & inflamed. Really not Happy!
I have sent 3 emails regarding…
I have sent 3 emails regarding returning my unopened order and have received zero reply
The product doesn't remove hair at all
The product doesn't remove hair at all. The smell is awful and product burns the skin. You would be better off using nair. Don't waste your money. The cyprus serum hasn't shown any improvement to my skin or slowed hair growth either. I wish companies would stop with the all the lies and false advertising of their products.
No better than cheap hair removal…
No better than cheap hair removal products
Wish I had read reviews prior to purchase and saved my money.. doesn’t work on course hair and patchy at best on peach fuzz SAVE YOUR MONEY
AVOID AT ALL COSTS
AVOID AT ALL COSTS. IT'S A SCAM.
STRAIGHT AFTER I PLACED MY ORDER MY CARD WAS ACCESSED OVERSEAS AND PAYMENTS TAKEN FROM MY DEBIT CARD. THIS IS A FRAUD. DO NOT PLACE AN ORDER! NO WAY TO CANCEL. THEY ALSO SAID IM SIGNED UP TO A SUBSCRIPTION EVEN THOUGH I SPECIFICALLY CHOSE THE ONE OFF PAYMENT!
Awful company and product
Awful company and product. They keep taking £21.99 off me even though I cancelled my subscription and informed them of their dodge product. Stay well away girls
I have used this product now for a few…
I have used this product now for a few weeks…. It doesn’t get rid of the hair…and I had to laugh when I was asked about it and the web site said it couldn’t process. I guess it doesn’t want a one star?
DO NOT BUY
DO NOT BUY! I made the purchase on 27th April, it is now 23rd May 2026 and I still don't have the hair removal kit nor do I have my money back. I have contacted customer service serveral times and they are ignoring me. Don't waste your money.
This cream burnt my face and didnt even…
This cream burnt my face and didnt even remove the hair
My skin is still recovering from this its just awful
When i attempted to leave a review on thier website it wouldnt let me unless i put 5 stars then deleted the message i wrote
Total waste of money
SCAM COMPANY. This product does not work at all
This product does not work at all. slight burning sensation gives you the impression it’s doing something, but alas, nothing. my main issue with this company is the fact it’s a scam, when you order, it automatically sets up a subscription, charging you monthly. when placing the order, this information wasn’t clear AT ALL. i tried this product, absolutely hated it and realised it was a complete waste of money then BOOM they charge me again. i want a refund for both of them. wouldn’t even give this product to my worse enemy.
Burns my skin
Burns my skin. No hair wiped off as it does in the ad. I have tried to use multiple times with no success. Also has a chemical smell that is very strong. Would not recommend. It was difficult to cancel auto ship as well.
Dont do it
Dont do it , i read all the reviews .thought "great" Paid 20 something pound ( saw for a fiver on ebay after ) first use followed routine took off 6 minutes later , washed and used the balm after ,i still felt stubble but not as much as usual. Thought maybe i used it wrong , waited a few days and repeated . I keft on for 7 minutes . Skin is now burnt and bleeding, like shaving and little spotts of blood . And to too it off still got stubble . Dam was really hopefull ! No ways are all those reviews real. My face hurts 😭😭
Followed step by step
Followed step by step and done nothing other than burn my face! Complete rip off this company!!
Product does not work
Product does not work, waste of money! Didn’t touch a single hair! False advertising! Do not buy this product!
My face is still recovering
My face is still recovering. Despite following all instructions carefully and even carried out a patch test beforehand. However, within minutes of applying the product to my chin area, my skin started burning badly and I had to remove it immediately.
Two days later, my face was still extremely painful and looked chemically burnt. I also applied soothing cream afterwards, but it made no difference. This has caused a lot of discomfort and distress.
I would strongly advise others to be very cautious before using this product, especially on sensitive skin. I am now requesting a full refund due to the reaction caused. However, despite emailing company and sending pictures they have not even bothered to acknowledge my request or make an apology. Take your money and its job done, not bothered after that.
SUCCESS
Wow, seeing all these negative reviews is totally opposite of my experience. First time using product I had success. The hair came right off with NO PAIN or discomfort. I would recommend this product.and I was able to cancel subscription easily. (Only because not affordable right now)
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