Augmentive Reviews 217

Dr Sandhya Eappen was incredible. I’ve had such a horrible experience with the NHS recently and was starting to give up hope. I managed to find this service and even though it’s private and comes with a cost it was well worth it. Within the initial appointment treatment was initiated and a forward plan was put in place. This morning I didn’t have any hope of feeling better but following the appointment I feel that I can now get better and live a normal life once the treatment works. 10/10 would massively recommend this service.

After several months of navigating different routes for treatment my condition was worsening, and first line medication was the only option available

I decided to seek professional advice privately - I was able to make an appointment with Dr Bakshi via augmentive within 48 hours held online. The process of booking and joining my consultation was so easy and quick which was really appreciated at this time.

Dr Bakshi made me feel at ease and took the time to dig deeper into my situation/condition. He was very professional and compassionate. Dr Bakshi gave me a diagnosis that I hadn’t considered (now all makes sense) and treatment plan tailored to this. His expertise and personalised approach has turned my recovery around.

Debra from Dr Bakshi’s team was super helpful answering any queries within minutes.

Fantastic team, would highly recommend this service.

Finding a therapist felt really daunting but it was made easy through this platform. Augmentative helped me find a lovely lady who was a good fit for me.

Augmentive is a great platform for professionals. It is very user friendly and intuitive. The team regularly seeks feedback and works hard to improve the experience for patients and clinicians. Highly recommended

I had my adult ADHD assessment with Dr Sandhya Eappen, which was a positive experience overall. I felt comfortable and welcomed throughout the session and Sandhya was very friendly and explained to me all the information I needed. I would highly recommend her and Augmentive if you are seeking adult ADHD assessments.

Dr Sandhya Eappen made me feel at ease in a process that is can be daunting.
Have recommended Dr Eappen specifically to friends and family as the process is so simple and efficient whilst ensuring a holistic review to get the right diagnosis.
From first contact to diagnosis was 2weeks as opposed to a minimum of 2years on the NHS !

I had a 1 to 1 with Dr Peeyush Roy.

Professional and very easy to talk too he has really helped me today. Can’t fault at all thankyou.

Great from start to finish; Augmentive has been simple to use. Dr Eappen was fantastic and helped me work through my questions in a highly professional and compassionate manner. I’ll be using the service again.

My experience with augmentive has been excellent.

The website provided me with enough information to decide whether to proceed with the assessment and which doctor I thought I would work best with.

The appointment was easy to set up, as the system is intuitive. When I had questions, the messaging system worked very well, and responses to queries were always fast.

Dr. Hina is lovely. She really listened to me and asked direct and pertinent questions during my assessment. She was clear and pleasant to speak with. She took her time with me and was attentive. She explained everything to me clearly and concisely.

The follow-up has been excellent, and Dr. Hina has been wonderful throughout. She has helped me with the DVLA as I am now taking medication, which I had to tell them about. She was also very flexible regarding appointments. She exceeded what I expected when I took a trip abroad and needed evidence from her of my prescription; Dr Hina sorted this out very quickly, which made the run-up to my trip easier and far less stressful.

I cannot fault anything and would encourage others to use this service and speak with Dr Hina.

Dr Rehman’s practice made scheduling, payment, and prescriptions extremely easy and accessible. She’s a thoughtful and knowledgeable practitioner with a direct style of communication. In particular, I’m grateful for her provision of appointments for new patients with existing ADHD diagnosis. Many providers will not start ADHD treatment without running a full assessment of their own, which is extremely expensive. Dr. Rehman’s office made it possible for me as a foreigner to find the treatment I needed at a fraction of the price.

Dr Bakshi, was extremely understanding and professional. He listened attentively and I can tell he is someone who cares. I hope to book further appointments with him in the near future. I would definitely recommend him to anyone going through social anxiety and past truama.

Fantastic service! I was anxious as I booked 5 days before my appointment. I was helped to make sure everything was sorted in time. My assessment was with Dr Peeyush Roy who I found easy to talk to as he made me feel at ease.

Easy access to qualified mental health professionals. Dr. Dein was quite easy to talk to, empathetic, and took time to explain the process and outcome.

I filled in a form online and within moments my phone rang and a professional, well-informed lady called Alexia, phoned me to discuss my form and to see how she could help. She went through the options and services available, including the names and qualifications of the Drs/assessors, and gave me precise financial costs. She wasn't in any way pressurising or pushy.

I didn't feel like she had a script or an agenda to move things through quickly - rather, I felt time slowed down as she really listened to me - making me feel like she genuinely had my best interests at heart, and like she wanted to check their service was the right fit for my needs.

She listened to my lengthy journey waiting to be assess by the NHS with such genuine kindness and compassion. Her bedside manner and customer service was excellent. She was only too willing to help me in my quest to discover nearby GP practices that offered share care (since my previous efforts a while ago resulted in none). She said she would get back to me with information that she wasn't able to answer straight away, and as promised, she did get back to me via email.

The phone call I had had with her had given me renewed hope - she had made me feel like a human, rather than a number on a list or a job/task to get dealt with. It gave me the much needed motivation to try and re-investigate the various near-by local GP practices again. To my surprise, I managed to find a GP practice very near my home that does shared care. (Perhaps the sudden surge in ADHD assessment requests has had a knock on effect on GP practice policies?).

Following my conversations with Alexia, unbelievably, my NHS assessment date came through. I got back in touch with Alexia to let her know and to feed back how much I had appreciated her ability to really 'see' and 'hear' me and my desperation. The day I spoke with her, I was really feeling the impacts of my neurodiversity - I felt like she really emotionally cared, a quality that seems such a rare thing these days.
She was genuinely happy for me that the NHS referral had finally come through, even though that meant I wasn't going to be continuing on with her/Augmentive for private assessment.

I feel like it's thanks to her that I tried investigating the GPs again, looking for one that could offer shared care.

I am so grateful for her time, empathy and help and in being so responsive and willing to get the ball rolling for me, even though I didn't end up requiring their assessment services. Had the NHS appointment not come through, I would have felt confident and safe being looked after by them.

If you're looking for efficiency, clarity, excellent, compassionate customer service, look no further.

Dr Khurram Sadiq is excellent, and so is his PA, Fleur. From the moment I contacted them four months ago I was made to feel like I was in really good hands. I didn't feel a moment of stress or anxiety in my dealings with them. My medication has been bang on, and he gave me some great info on Access to Work, and always had answers to my questions. It's spendy, but I can't even imagine how much stress I've saved myself by doing it this way rather than fighting for care from the NHS as it's struggling so much.
I also want to say specifically how amazing Fleur is. She was so responsive and so kind – all my questions were answered with such compassion and consideration for the things I was going through while also being really helpful and informative.
Augmentive made the process seamless, so I recommend them highly as well.

Dr Islam and his team have provided an outstanding service to myself they have been very helpful and understanding to all the questions that I have had before during and after my assessment I am so glad that I chose to have the assement with Dr Islam as it has been a a very positive experience for me I would highly recommend Dr Islam and his team to any 1 thinking about getting an Autistic assessment

Very helpful team pre finding the correct professionals. I am as yet to have my assessments and corresponding therapy etc but the team who orchestrate it all have meen very accommodating and reassuring and helpful, I would not even consider parting with money for private care if I hadn't had this experience with them beforehand

Amazing, the Doctor really cared and listened

Dr Shakeel is super!

Very difficult to use their software, it would not allow me to upload documents with continuous errors. Also had to fill the same form out twice. Not very fluid. And they did not wish to have my business based on requiring an updated diagnosis even after giving them clear evidence and wanting to discuss with one of their Doctors, waste of my time.