A good experience, no issues at all,. They did a perfect job tbh. Much better than other places where I've had ear cleaning done. I felt the lady actually cared, something rare these days. Would de... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I received a reminder call to confirm my appointment and upon time was seen by Elaine, whom I always see. See carried out a thorough examination of my ears and ran through numerous questions as to my... See more
EXCELLENT LADY, VERY KNOWLEDGEABLE, YET DISCREET, NO PUSHY SALES TACTIC, A CHARMING MANNER NEEDS A PAY BOOST AND "NEW Co. CAR. MICHAEL BENTLEY; EX; MARRIOTT HEADHUNTER IN THE USA. mjb
I have no hesitation in giving 5 stars and wholeheartedly recommending hidden hearing in Lytham. Very impressive tech and spotlessly clean. Janet who looked after me was absolutely superb, very warm a... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Elaine was excellent offering a more in…
Elaine was excellent offering a more in depth and thorough hearing test compared to other organisations i tried before.
The staff were very attentive and…
The staff were very attentive and solved a problem that had recently occurred. As usual the appointment was very professional and personal.
From start to finish a professional…
From start to finish a professional service. Time was taken to check my ears, explain clearly the procedure and ensure I was comfortable. Really happy and the result I wanted!
Very efficient
I already have an aid, I returned for my annual check up where it was discovered that I required wax removal. Everything went absolutely fine, no fuss, very efficient.
I have no hesitation in giving 5 stars…
I have no hesitation in giving 5 stars and wholeheartedly recommending hidden hearing in Lytham. Very impressive tech and spotlessly clean. Janet who looked after me was absolutely superb, very warm and welcoming. Explained everything in great detail and nothing was too much trouble. The earwax removal was also pain free and very effective. Thank you to all.
Went for earwax suction staff were very…
Went for earwax suction staff were very helpful and Janette the nurse was very good would highly recommend
Thanks
Just had an ear wax removal at Hidden…
Just had an ear wax removal at Hidden Hearing in Lytham. Janet was excellent. Will make this my go to place if needed again and would definitely recommend.
Had my appointment on the 11/02/26.Was…
Had my appointment on the 11/02/26.Was greeted by a very cheerful lady on reception who made my son and me a hot drink. We were also greeted by another cheerful lady who named Elaine Norris. She checked my ears and my left one needs to be syringed out. So going back to get it done on Friday 13/03/26. I would recommend Hidden Hearing to anyone who has hearing problems
I was made so welcome
I was made so welcome. It was a very relaxed informative appointment and I was confident that Tim knew what he was doing! Very professional, friendly service
Great service and very helpful team
Great service and very helpful team. Elaine was very good at taking us through the hearing test process and explained everything.
They ask for any problems that I was…
They ask for any problems that I was having, listerned and then set about providing a solution. TYhe success of the changes will show in the future.
Helpful friendly home visit from Tom
Excellent experience and service
I went for a hearing test at the Lytham branch , initially in November, but was advised to return after getting wax removed from one ear, before the test could be done . I returned to complete the test in January. The preparation before the hearing test was impressive and
I found the information given prior to the test on how hearing loss can affect very interesting, especially the link to dementia. The test itself is conducted in the room rather than in a cramped booth as I have experienced before and conducted with clear explanation. The results were clearly explained with the use of a diagram, and it gave me a good understanding of my current hearing. Fortunately I do not require hearing aids yet, which was pleasing for me and I was invited back for a further hearing test in 12 months. Elaine Norris conducted the hearing test and I found her manner, knowledge and communication excellent. I felt relaxed, comfortable and respected. I would not hesitate in recommending Hidden Hearing in Lytham to anyone requiring a hearing test and would encourage anyone concerned about hearing loss to book an appointment, (there is no charge for the test) as in my experience you will get an excellent service and a good understanding of how you are hearing things.
Annual hearing test and review
Superb treatment extremely helpful and understanding cannot fault my appointment ten out of ten thank you.
Always a great appointment at Hidden…
Always a great appointment at Hidden Hearing. Seen by Elaine T Norris who is always extremely pleasant and goes through everything in a professional way and never forgets to ask you if you understood all that was said.
Lytham St Anne’s is where I choose to go and have never been disappointed.
Excellent service
Had my regular annual check up and service. Been with Hidden Hearing for 12 years and have been very satisfied. Service excellent as usual with an adjustment made to my aids. My hearing loss is now serious so I appreciate that I can always get a check up if I feel it's necessary between annual appointments
Everything
Tom the audiologist is very…
Tom the audiologist is very professional, he explains everything makes you comfortable and a great person to know. I actually enjoy the experience having my hearing checked (keep up the good work Tom)
Thanking You
Peter one of your clients
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







