The doctor was extremely professional. Friendly and understanding. Explained everything in layman's terms, with none of the mumble jumble. Reception staff are warm and kind. So far no complaints. I am... See more
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We received accurate information by phone about location, parking and directions. This proved very helpful. The reception was warm and welcoming. After some chat, I was given an ear examination. This... See more
On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... See more
They provide an amazing service really nice staff and give you lots of information but the only thing they have against them is the prices are so high
4.9
Excellent
117 reviews
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My appointment was handled promptly
My appointment was handled promptly, and in a courteous and friendly manner.
My hearing test was conducted in the usual pleasant and efficient manner, with
the results clearly explained, and fully referenced against my previous on-file
data, indicating that any progression in my hearing deterioration was relatively
minor, all of which I found entirely satisfactory, and in line with my expectations
based on my previous experience with Hidden Hearing.
16 March 2022
Great Work
was at Ayr today for the dreaded ear wax removal job. it was very well done by Kirsty (so i might add). she had a really nice nature and explained everything prior to doing it.
11 March 2022
Unprompted review
Excellent service from Isabel and David.
16 November 2021
Routine hearing appraisal but…
Routine hearing appraisal but incorporated much new thinking as a result of the pandemic - impressive. Made to feel at home and everything carefully explained. Use of auriscope gave rise to no discomfort. Reception offered a warm welcome.
21 September 2021
Excellent service as usual.
1 September 2021
Very good experience altogether
Very good experience altogether. The 4echni can was friendly and decent time explaining hearing loss and asking about my difficulties.i did not feel hurried at all and when I left I came away very satisfied that I had had a thorough examination and had been given advice about going forward. I had a phone call from the technician about 3 days ,after to check if I had any questions
4 August 2021
Technician very polite and professional…
Technician very polite and professional explains any change in my hearing
27 July 2021
Quick efficient visit to the Ayr branch visiting consultancy in Brodick
This review relates to the Ayr out-consultancy in Brodick, Isle of Arran. Each visit, regardless of consultant, has been a very pleasant, rewarding experience - quick but not rushed, efficient and comprehensive.
Highly recommendable.
24 June 2021
Excellent Service
Had a pleasant and trouble free experience during my recent visit to Hidden Hearing for a fitting and co0llection of my new hearing aids.
26 March 2021
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