Audika - Ayr Reviews 

117
•
TrustScore 5 out of 5

4.9

28 Miller Road, KA7 2AY AYR, Ayrshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The doctor was extremely professional. Friendly and understanding. Explained everything in layman's terms, with none of the mumble jumble. Reception staff are warm and kind. So far no complaints. I am... See more

Rated 5 out of 5 stars

We received accurate information by phone about location, parking and directions. This proved very helpful. The reception was warm and welcoming. After some chat, I was given an ear examination. This... See more

Rated 5 out of 5 stars

On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... See more

Rated 4 out of 5 stars

They provide an amazing service really nice staff and give you lots of information but the only thing they have against them is the prices are so high



Contact info

  • 28 Miller Road, KA7 2AY, AYR, Ayrshire, United Kingdom

  • 01292 270990

4.9

Excellent

TrustScore 5 out of 5

117 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(117)

6,004 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hearing test and fitting

Went to our hidden hearing practice in Ayr as my hearing was getting bad was very impressed by the practice and the professional way I attended to from start to finish I was informed what was going to happen with my hearing test and my wife was there to help with the test over one hour to complete the test from start to finish so was not rushed at all and you get the results of your test right away the next day had another appointment to fit my new hearing aids the next day Shaun who was fitting them for me took his time and showed me how to fit and generally look after them absolutely brilliant service and a great after service is included cannot praise this practice enough and would highly recommend them

23 January 2024
Unprompted review
Rated 5 out of 5 stars

Five star service

I have had a few appointments with Shaun Young at hidden hearing in ayr . I cannot complain about the service that I have received. The staff are professional and pleasant I would definitely recommend hidden hearing in ayr .

19 January 2024
Unprompted review
Rated 5 out of 5 stars

My experience was great with this…

My experience was great with this company as they are very efficient friendly and on the ball they come to your house which is a big bonus probably to a lot of people as an individual I have put this off lots of times because I needed to go somewhere so impressed with them

26 June 2023
Rated 5 out of 5 stars

Hidden Hearing Ayr

Hidden Hearing Ayr
When my hearing aids needed repair the staff at hidden hearing Ayr were so helpfull in getting me a temporary set so mine could be sent away.

14 June 2023
Unprompted review
Rated 5 out of 5 stars

First class service

As soon as you enter the Ayr
Hidden Hearing premises your made completely at ease, very friendly atmosphere, everything is explained as it should be along with a hearing test .
Would not think of going anywhere else , trust me I’ve been to a few .
Thank you Isobel and Shaun .

7 February 2023
Rated 5 out of 5 stars

Was in today for my annual review

Was in today for my annual review. Welcoming staff who carried out a thorough and considered assessment of my hearing. Really informative and interested in my experience. What more could you want?

1 December 2022
Unprompted review
Rated 1 out of 5 stars

Poor design

Hidden hearing took over from Amplifon and I needed to have 2 new hearing aids due to losing my original Amplifon hearing aid. My new hearing aids were bulky and painful and caused swelling and rubbing in my ear and also had an antenna protruding that was very visible. I was advised that this was due to the Bluetooth it was suggested that I remove this so agreed however, I have paid £3000 for hearing aids that I feel are 2nd rated to the ones I bought from Amllifon.

17 August 2022
Audika - Ayr logo

Reply from Audika - Ayr

Good Morning,

Thank you for taking the time to leave your review and we are sorry to hear of the current situation with your new hearing aids.

We can see that there is an upcoming appointment scheduled where your Hearing Aid Dispenser will be able to discuss and assist you with the issues you are experiencing. We will also ensure that your comments are passed onto him so he is aware of the current circumstances.

If there is anything we can do to help in the meantime please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be more than happy to assist you.

Kind Regards

Hidden Hearing - Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Impressed with the willingness to…

Impressed with the willingness to accommodate me for appointments even to visiting my home when it was difficult for me to visit Hidden Hearing premises in Largs. Very impressed also by the professional initial assessment of my hearing and subsequent refinements. I particularly appreciated the patience and courtesy shown to me by all the Hidden Hearing personnel who have dealt with me.

15 April 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look