Atransmissions Reviews 374

So first you make a post saying that I was a fake customer.. and now you're sending a copy of where you actually mailed me part of my refund so this just proves everyone how much of a liar this company is thanks for proving my point.. and yes I realize this is 7 years after the fact but I still haven't received my other $300... Thank you very much signed real dissatisfied customer

Great service. Clay and Javier answered all of my questions and I would recommend this shop to anyone. The service was quick and professional and I really appreciate doing business here.

This place is a scam and Kevin is the biggest lier I have ran into paid for a transmission over 4 months ago after being lied to from Kevin fir 2 months I lost the job and had to give my customer his down payment back they told me they was still going to send the transmission out id told them I wanted a refund well still lied to by Kevin I have to call off different numbers each time I call cause they have caller ID u would think it would be easier to refund my money and move on nope its going to cost them more cause this is going to court thanks Kevin your doing the owner a great job

My name is Keith Donnelly order #9941 on Aug.26th 2020.1160e tranny on my credit card.ive emailed from 5 accts.ive called from numerous numbers.i can't even say what most have said about broken promises and lies except for once in these 3 yrs without being shipped the tranny I paid for in full in advance.one time 1 1/2 yrs ago I had a brief email with Kevin who told me the tranny would b out that Friday and I'd have it by 3/1/21.didnt arrive.
I too am planning a trip very shortly to MI.They don't want this to happen.my 97 Chevy truck is still sitting there broken down.
I'm not going to say much more except I have a PayPal acct you can deposit the money into cuz I don't want any games.just get on the phone and deposit it into my acct today.if not I'll b there soon,promise.u can contact me at the email on the order for my PayPal acct it won't allow me to put it here .it's asking for a date of experience and it won't go back that far.the dates on the top of this email

It took over a month to get a transmission for a food truck vehicle. Because of him we are now selling off everything we can to make ends meet just so we don’t loose our buisiness. He said 2 weeks, 5 weeks later we didn’t know if we were burned and still waiting on the mechanic to see if it even works. Order from here if time doesn’t matter.

No transmission, no refund, no response, no nothing

Atransmissions is the best.

This company is a scam dont do it stole 1100. From me. You will not get anything from them not even a phone call. Beware they are thieves

I bought a 700r4 transmission from “a transmission” 8/5/20. A week or so later I emailed and asked if I could keep some type of update, and no response. So I let it go for a little bit then about a month later I called and talked to Kevin and I was so so patient and nice to them, but every time I called back I go the run around. “ oh Covid has it delayed” “I’ll give you your tracking number in one week if not give me a call back” after three or four months I called and told them I needed my money back and they said okay we’ll put it back on the card, and ofc never anything. Well I got a new card maybe a month or two after and I told Kevin “ hey man I got a new card so what can we do” and they said that they would send a check. I called back and back and the same thing. Our accountant works from home this and that, it’s been nearly a year and never got a transmission. Never got a check. Never got money back into my account. Not an email or a phone call from them. I understand a little delay of transmission due to COVID but taking peoples money is absolutely b.s.

I wish I could pick less than 1 star, they take your money and never ship anything, I purchased a 4l70e 1 yr. ago, They never called me about any delays, I have called many times just to get the run around, Talked to Kevin, Dani, someone in customer service, Just a bunch of criminals, Some time soon I wil leave Arizona and make a special trip right to there front door !! Never purchase anything from this crap company

this is my 2nd review on my "A"transmision experience because my other review has gotten so long you will get lost in all the bull.... reasons why they cant get your transmission or stand behind their own warranty {thats not worth the ink}. Ordered a transmission in february of 2020 {was promised transmission more times than can count} by these THIEVES. BEWARE LIARS and THIEVES. I like their reply. Not interested in finding out who it is, to make it right just B.S. ?????????

Gave me a great deal on some parts very nice and respectful!

Very helpful in finding what I need! quick responses on facebook.

Customer service was great and they were quick to help!

From;
Anthony Esposito
123 Woodford Ave Extension.
Plainville Connecticut 06062
860 356 5524 cell phone
Email: esposito420@g

Re; Consumer Protection Complaint,
CID# 2021-cp01061652819-A

A Transmission
Remanufacture Div.
100 S. River Rd
Bay City, Michigan. 48708
898-891-9212 office - Jennifer & Dana.
898-439-6540 Cell Phone of
Kevin service manager.

Also Got All Auto Parts - which is associated & connected to A Transmission. As to my knowledge and told to me by Kevin. Holds same address and phone numbers.

1st installed transmission was installed by
Denny's Transmission & Auto Care.
Denny Cunningham owner & certified rebulider. 548 middle street Bristol Ct, 06010
P-860-583-1401
Purchase transmission 4L80E on or about July 2019 - Received by 9/2019 & installed.
I drove truck for 9 months under normal conditions and babying it so not to have to go thur this again. Oh well kevin - Up graded due to delays from 5 year warranty to unlimited mileage & lifetime warranty.
So now I call Kevin told him transmission blown up and he gave me no issues with 2nd transmission replacement. Also I change shipping address to my house for 2nd transmission. Cause need time to fine a different repair shop to install 2nd transmission, So I hired Transmission Works. 265 South Main St, New Britain, Ct 06051. P# (860) 225-7797 (owner Ron) - When this 1st transmission blown up, I wanted to know why. (Without opening transmission) also I just knew it was a factory issue. So I talked to Ron explained issue I had and that I wanted pics of
anything he see that's not right and this pic that is attach is from Transmission Works from Ron's cell phone.
After installing 2nd transmission which was towed from my house with transmission in pick up bed of my 1999 GMC Sierra 2500 4x4 pickup. Transmission 4L80E to Transmission works, I then was called by Ron to pick up my truck that it was all done. That was on September 10th 2020. Now I am having issues with transmission number 3 and he started to avoid my phone calls after informing him when issues 1st started yesterday. Been checking transmission fluid level, color, and smell and have no issue with any of above list.

NOTE Pic attach is pic of the 1st transmission
they also where to take back this transmission and told me that they won't pay for return shipping and can't get rid of it and now I going to have a 2nd bad transmission on top of a 3rd being built.

BAD COMPANY
Let it be Known to all readers All I wanted
is this resolved NOW!! All I looking for is Fairness and for EXCUSES TO END. To all concerned I lost a lot of work and money to this company. Now I be lucky if I ever see another transmission from these guys.
It many have to go to small claims with audio, text message, and documents from both installers as well as consumer complaints. No doubt I win. Just longer process as well as more headaches.
I believe A Transmission thought if they string people along long enough they get feed up and go away. NOT ME! I paid for a working transmission I well get a working transmission.
Kevin,
Just strings the customers along for months on end. My 1st trans only lasted 9 months. Metal thur out transmission inside. Waited 3monthes and was told time after time it would be shipped and come to find out it never got shipped. Week after week
and month after month this went on. Then I got Trans #2 and that only lasted 3 months and reverse gear is gone

My reply to the liers and fools of Atransmission and got all auto.

Useless liars who are won't be honest and own up to the bad bussiness practices. Only way I am going away is if I get my transmission, my money or a win in small claims. I am waiting on the courts to service the company w/ my law suit. That in less these MORONES call me and man up!! This has been on going since june 2019. This is my reply to there reply.

LAWSUIT ON ITS WAY!!!!
On Tue, Nov 3, 2020
I called and spoke with Kelly the main Atransmissions representative on Friday October 30, 2020, about the faulty transmission I purchased from their company. She in turn gave me Kevin’s name, Atransmission’s company mechanics specialist. I gave Kevin’s name and number to my mechanic, so they could troubleshoot the issue. After their conversation, my mechanic told Kevin stated it was likely be a weak pump that possibly messed up the new torque converter. His, Kevin’s, only resolve was to ship me a new transmission.
That being said, I ordered my transmission and paid for on August 21,2020....It took nearly 2 months to receive it and then it didn’t come completely. Once it finally all showed up and after $700 to install it; I only got to drive it for about 1-1 1/2 Weeks. Now it is STILL down. I realize it is covered by my 5 year warranty, but I was told that I have to cover shipping costs on top of having to REPAY ANOTHER $700 to have my mechanic to REINSTALL A PRODUCT Atransmissions GUARANTEED. I told them I felt that the labor cost should be covered by their company considering it didn’t even last 30 days. I was willing to negotiate, but something needed to be done. If they were willing to ship me a new transmission with a return label that covers the shipping cost, we were willing to negotiate the cost to reinstall. I just felt I should not have to cover any let alone all these costs AND I DEFINITELY DID NOT WANT TO WAIT 2+more months for another transmission. THAT WAS THEN....now I am joining in on a lawsuit to get my money back and then some!!!! Pain and suffering! Lawyer fees! I am DONE MESSING WITH THEM!
#COMPANYWITHNOINTEGRITY!!!

I’ve never dealt with such horrible customer service. This company needs to be shut down! It’s going on 2 years of lie after lie. I bought a transmission from them and it never worked from the start. I contacted them and they’ve promised they would send another and it’s yet to happen. But because I’m joining a lawsuit with Bob Thompson I will be getting my money back soon! If you also have been robbed by this horrible “company” please contact me Jordan Cooper 828-284-9059.

Real thieves also bought 700r4 trans first two were junk just had 3 one installed and drove two miles and leaked from every were it can leak from stage 3 trans ya right useless company liars cheats crooked con artists no converter that we paid for no response watch you tube video you will see there junk opened right up to show they are crooks hope you go out of business take peoples hard earned money and sell junk Kevin is a liar and jen is no better sent pic of third transmission rusted smashed in pan to no reply on pallet with 2 pieces of shrink wrap nice way to send such a product law suit will be coming soon for fraud proof is in Video that I was not sold what I paid for which was stage 3 700r4 for 383 stroker thank god for summit racing were we had to purchase another trans because they would not back 5 year no fault no hassle return that they offer should of built it right don’t claim you can and sell junk that’s a real scum bag move go fiqure your in Michigan born and bred to be a thief