Atlas Coffee Club Reviews 

72
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, most reviewers were somewhat happy with their experience overall. Consumers truly love the incredible variety of fresh coffee beans delivered regularly from different countries around the world. Many people find the subscription very easy to manage and deeply appreciate the tasty, smooth morning brews. Reviewers often mention that opening each monthly box brings a wonderful and exciting discovery. However, some reviewers were not happy with the customer support team when trying to resolve issues. A few other people also felt that certain specific blends had a very unpleasant taste or chemical aftertaste. Some customers additionally noted that shipping times were quite slow depending on the destination address.

What people talk about most

Product

Consumers find product to be a mix of exceptional experiences and notable drawbacks. Many reviewers praise... See more

Quality

People report ambiguous experiences with quality, as many reviewers frequently praise the fresh beans, smooth... See more

Subscription

Customers had ambiguous experiences with subscription services, highlighting a divide in account management.... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as terrible, horrible, and some of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers experiencing fast shipping and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It would have been a five star but my latest order was the same as I had last month. I contacted you when I saw it was the same and then two days later it was changed back to a different coffee. I the... See more

Rated 4 out of 5 stars

Enjoyed this espresso batch from Guatemala Such freshness and balanced. Price is decent for what you get

Rated 4 out of 5 stars

I was looking for a different kind of coffee to make me feel more energized without feeling jittery. I went through a bunch of them. I did my investigating and the one they said that was the top one w... See more


Company details

  1. Coffee Store
  2. also in
  3. Coffee Roasters
  4. Coffee Shop
  5. Coffee Wholesaler

Information provided by various external sources

Coffee of the Month Club Featuring Amazing Coffee From Around The World. Globally Curated Coffee - Tailored To Your Preferences - Delivered Fresh To Your Door.


Contact info

3.3

Average

TrustScore 3.5 out of 5

72 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(72)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Ordered a subscription for our office…

Ordered a subscription for our office and always have a delish variety of coffee to try, from all over the world. Have learned a lot about what different beans taste like from separate regions, and always shipped with great packaging. Highly recommend Atlas for expanding your coffee horizons.

1 June 2026
Unprompted review
Rated 1 out of 5 stars

“30-Day Money-Back Guarantee” — But Not Quite

Atlas prominently advertises a 30-Day Money-Back Guarantee. What wasn’t clear when I subscribed was that, according to Atlas, it applies only to the first order.

My first coffee was acceptable. The second had an overpowering black-tea taste, like old Lipton, and I couldn’t drink it. I asked for a refund within 30 days. Atlas refused and kept offering a replacement I didn’t want.

Had the “first order only” limitation been made equally clear upfront, I would not have subscribed.

Update on Sept 24: I requested a refund and am willing to return the coffee with a prepaid return label. I will not pay return shipping.

24 August 2026
Unprompted review
Atlas Coffee Club logo

Reply from Atlas Coffee Club

Hey Izabella! We're sorry this experience was frustrating. I did check our system and saw that our team has been in touch directly and offered a couple of options to try to make things right.

We understand those solutions may not have been what you were hoping for, but we'd still be happy to take another look if there's anything else we can reasonably do. Please reply to our team directly and we'll be glad to help.

Rated 5 out of 5 stars

Love the variety, experience, and convos!

My girlfriend and I are big coffee drinkers, we get 2 bags every 4 weeks. One of my fave things about Atlas is how easy it is to adjust that if ever needed, we can adjust frequency when we want/need, esp as we sometimes host and go through coffee faster than usual (which happens a lot, oh yes yes yes).

As a side vibe – we're always hunting for new local coffee shops, especially when we travel, and Atlas scratches that same itch when we're home in the interim.

The variety and origin discovery is prob. our fave part— we've gotten beans from Papua New Guinea, Vietnam, India, and a bunch of other origins we probably never would've tried otherwise.

One thing we didn't expect, but is a fun/subtle flex, it's become a bit of a conversation piece, anytime we have people over, someone ends up asking about the bags on the counter.

Currently brewing: Uganda! And on our 3rd cup of the day haha

Thanks y'all! keep up the vibes!

26 August 2026
Rated 1 out of 5 stars

A rip off for over priced coffee that…

A rip off for over priced coffee that doesn’t even taste good.
Customer service sucks and doesn’t care.

21 August 2026
Unprompted review
Atlas Coffee Club logo

Reply from Atlas Coffee Club

Hey Anthony. We’re sorry we weren’t able to reach a resolution you were happy with. I took a look at our system and see that numerous members of our team have reviewed your concerns and shared the options available, but we appreciate the feedback and will use it as we continue improving the experience.

Rated 1 out of 5 stars

I really liked the idea behind Atlas…

I really liked the idea behind Atlas Coffee Club, and I understand that specialty coffee costs more. But $23 for one bag was already expensive, and increasing the price by 13.7% to about $26 per bag was the point where I decided to cancel.

What made it more frustrating was that I tried to follow the online cancellation instructions, but the cancellation options they referenced were not showing in my account, so I had to contact support instead.

I enjoyed the concept, but at nearly $30 for a single bag of coffee, the value just isn’t there for me anymore.

14 August 2026
Unprompted review
Rated 4 out of 5 stars

I was looking for a different kind of…

I was looking for a different kind of coffee to make me feel more energized without feeling jittery. I went through a bunch of them. I did my investigating and the one they said that was the top one was Atlas so I bought it. I didn’t do it right away. It’s been about a week and a half because I’ve been sick but I started at three days ago and it is good which I didn’t know. That was a little strong at first the smell when I opened the bag but I tried it and it’ delicious I like it drunk so I think it’s delicious. I didn’t like was it’s a little pricey for such a small bag even though it had gifts with The that was somewhat empty. I’m sure I might buy some more, but it was good. let’s see how it goes.

26 July 2026
Unprompted review
Rated 1 out of 5 stars

Atlas Coffee Club

It sounded like coffee I would like for my Keurig. Unfortunately, the coffee was bitter and not good tasting. I tried to return it but the fine print made it not worth the effort. Live and learn as they say!

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Incredibly deceptive marketing…

Incredibly deceptive marketing practices. To get new customers they promise great deals and then charge you differently.
Their website currently says "$17 - "price per shipment"!
Buy on the second shipment they charged me $36.95.
When I asked Customer Service why, their response: "The mention of 35% off is in comparison to buying a 6oz half bag option!" Completely misleading and downright fraudulent.
My first shipment I thought the coffee was terrible, so it was a quick "cancel subscription!" from me. Disappointing.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Started subscription order after seeing an ad. Never received the first shipment, got emails saying they couldn’t deliver to my address as written and please verify address. Which I did repeatedly. Then I received an email saying they were sending out the second shipment the same day I received an email saying they wouldn’t refund my money on the first order because, according to their policies, I didn’t verify my address. Luckily I went through PayPal and the recurring payments are stopped and I should be getting refunded for coffee never received.

17 July 2026
Unprompted review
Rated 2 out of 5 stars

Impossible to cancel

I repeatedly contacted Atlas Coffee Club by email to cancel my subscription and stop future coffee shipments. I wasn't even asking for a refund—only that my account be closed.

Although I received emails confirming my cancellation request and an apology, I continued receiving automated payment notices. The website did not allow me to cancel the subscription myself, so I had to rely on customer service.

Despite my repeated requests and Atlas's confirmation that my account would be closed, my card was later charged, and another shipment of coffee was sent.

Based on my experience, canceling this subscription was much more difficult than expected. Consider this before signing up.  At first coffee was delicious, in many ways, it lost its taste. 

12 July 2026
Unprompted review
Rated 2 out of 5 stars

Not completely honest

I received my first shipment, it was from El Salvador. It is excellent coffee. So I upped my next shipment expecting coffee from a different place, but it was the same coffee. The advertising makes it seem as if you will get coffee From around the world. So far not true.

10 July 2026
Unprompted review
Rated 2 out of 5 stars

BOLD!! MEDUIM OR MILD?

I received a 12 month subscription as a gift. I have been a bold coffee drinker my entire life. The first shipment included bold, medium and mild bags. The bold was fantastic, the medium less than great. I contacted customer service to see if future shipments could only include the bold variety. The answer was no. Does Atlas expect to change my coffee drinking habit by offering strengths i have no interest in? Not impressed!!

8 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful, just awful

Their ad dropped on my Facebook page and I signed up for a 4 box trial, 2 of Guatemala and 2 Honduras. The colorful boxes signal that good coffee is coming.
Unfortunately what I got was junk. I made a cup of each at the same time. There was no difference between the two. They tasted like plaster, paper, and ash, something very old. I cannot comment about all their products, but one would think that for a new client they would be putting their best foot forward. So I have to assume the rest of the line is not any better.
I was able to cancel my subscription online following instructions I received. They won't cancel for you.
I do not recommend.

12 June 2026
Unprompted review

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