Atlantic Electrics Reviews 

3,030
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Repair Shop
  3. Electronics Store
  4. Hi-fi shop
  5. TV store

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, son loves his new tv

26 January 2024
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

Happy Customer

I chose Atlantic Electrics because of the good variety of products available, the price of the cooker was very competitive, the delivery was free, and the website was easy to navigate.

26 January 2024
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your review 🙂

Rated 5 out of 5 stars

Was a bit apprehensive of ordering from…

Was a bit apprehensive of ordering from here as never heard of them before and the price seamed to good to be true but give it a shot on a ninja pressure cooker, plenty of communication throughout and product arrived, perfect so in the space of a month I’ve gone on to order a shark hoover and a washing machine. Would and have recommended this site to family and friends 10/10 here 🤟

10 January 2024
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for giving us a chance and leaving us a 5 star review!

Rated 5 out of 5 stars

Samsung 50” TV

Bought a Samsung TV in the sales after looking around for the best price. Very easy to order and updates all the time from them. Very quick from ordering to delivering.
Delivery drivers very helpful and bought TV in to our living room. Would highly recommend this company.

4 January 2024
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thanks for leaving us a 5 star review!

Rated 5 out of 5 stars

Definitely recommend

Admittedly wasn't sure about buying from here at first, not knowing the company and being so far north. But gave it a go via PayPal ( just in case ) cannot fault them. Kept me updated on my purchase. Used a reputable delivery company. My item arrived before the stated delivery date. Wish all companies were like this. Would recommend unreservedly and will use again.

30 December 2023
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review and your kind words!

Rated 5 out of 5 stars

Excellent service

Excellent service
Best price for item bought
Delivery better than expected
Wish every company would deal like this
Thank you very much

19 December 2023
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Stunning customer service

Stunning customer service. The item was not in stock when I bought it but they kept me updated. The delivery was done by two men who delivered my freezer exactly where I needed.

24 November 2023
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

Excellent service, trustworthy and reliable

My new fridge came on time but the salad drawer was cracked.I rang back to let the sales team know and a new one was delivered the next day.
I was really impressed with their service and would recommend them to anyone who needs anything they sell on their website. Thankyou

27 November 2023
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Tv hoover

Got it ok , good place to shop.

24 November 2023
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

First class service

High quality products, well packed and delivered as promised.

28 November 2023
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

New condenser tumble drier

I ordered a new tumble dryer and ordering was easy and also am very happy with my new drier. This company let's you know every step of the way after order . Gives delivery updates by text and sends a txt night before delivery with time slot . This is my 4th order from atlantic Electrics. Great company . Will be ordering again soon . Recommend highly

24 November 2023
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for leaving us a 5 star review and your kind words 🙂

Rated 5 out of 5 stars

Fantastic service,i made a mistake that…

Fantastic service,i made a mistake that could of lost my money but they refunded me straight away and helped me pay the right way,very happy,definitely will use again and recomend

24 November 2023
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for your kind words and for leaving us a 5 star review!

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