Atkinson McLeod Reviews 

673
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

We went to see the property and the agent, George, was late. We liked it and he asked us to put an offer on the property ASAP, there was another viewing one hour after us. He sent us a predefined offe... See more

Rated 5 out of 5 stars

Lee has been guiding us through the process of buying our first property. He has been helpful and reassuring throughout, and fielded all of our numerous questions honestly and quickly. Unlike most of... See more

Rated 5 out of 5 stars

As part of our job we work with estate agents on a daily basis and Eva Bouzaki in particular is professional, friendly and efficient which makes our job easier! I can safely say that working alo... See more

Rated 5 out of 5 stars

First time I have used them and well impressed, will definitely use them should the occasion arise. Francesco Allegri is a great consultant who helped me secure a contract quickly before xmas. He is... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

London Estate Agent, Atkinson McLeod provide property to buy, rent or manage in Balham, Canary Wharf, Wapping, Hackney and Kennington.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

673 reviews

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4.3

All reviews

(673)

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Rated 4 out of 5 stars

Sales agent

The sale agent was prompt when visiting, he was very good in communicating regarding the open day, he was on time l, he was very pleasant . I would recommend them to anybody who's looking to sell their property

7 January 2023
Unprompted review
Rated 1 out of 5 stars

Will never refer this agency to anyone, nor deal with them again.

Feeling sorry for the agent, couldn't handle the situation and negotiate a good deal with false promises. The higher authority had to pitch in , yet with no positive hopes. Why would the agent disappear without any intimidation! Was he the one at fault? Imagine yourself in that situation , if you were to be left helpless after a good 10 days of positive signs. Will never refer this agency to anyone, nor deal with them again.

14 December 2022
Unprompted review
Rated 5 out of 5 stars

Patient and helpful…

Hugely thankful for Jacob at Atkinson McLeod for finding us our first flat. He was very patient and helpful and got us moved in so quickly.

25 October 2022
Unprompted review
Rated 5 out of 5 stars

We are really pleased with the smooth…

We are really pleased with the smooth process we had, from looking for a new place up until moving in, thanks to Francesco. He was really helpful and kind, keeping us informed at every step and making sure our questions are answered. He definitely helped make the whole process as stress-free as possible, for which we are very grateful.

28 November 2022
Unprompted review
Rated 5 out of 5 stars

The best letting agents to use in E14!

The best letting agents in London and E14. Harry is professional and was respectful of my busy schedule. He is unmatched in his local market knowledge. He was honest and open regarding the rent I would receive and the associated costs. In all honesty, the star of the whole process has been Jacob, even when I tell other landlords about how supportive and proactive in managing my property he is, they want his contact details. You won't find a better person (and agency) in Canary Wharf who goes above and beyond to solve all lettings problems!

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Speedy and Helpful throughout

When I called up about another property, I spoke with Jacob who told me it was no longer on the market but had another viewing for a similar property in the area that day. We saw it and as soon as we expressed interest, Jacob got the information to us to sign immediately. The speed and helpfulness of Jacob has been great throughout the entire process, from the viewing to getting the keys to the property!

1 November 2022
Unprompted review
Rated 5 out of 5 stars

Jacob is the best!

Jacob, our agent, was superb throughout the whole process! He was friendly, professional, and went above and beyond to aid our referencing and applications. A great experience overall and would recommend.

18 November 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful experience from Hollie

Wonderful experience from Hollie at Atkinson McLeod helping us secure a 3 bed in Elephant & Castle. Professional, friendly and helpful throughout the entire process and even took the time to accommodate a revisit to the apartment. 10/10 service and I hope to use Atkinson McLeod again!

7 October 2022
Unprompted review
Rated 5 out of 5 stars

i would just like to say how Impressed…

i would just like to say how Impressed I am with Lee Forbis
such great work ethic and Professionalism
Lee Contacted me and asked for 2 weeks
to sell my apartment
he sold it in one week
his strategy is Amazing
he had more people come Through the door in a week then my previous agency had in 3 months
the man is a selling Machine
and so Professional
Answers your call immediately
super polite and so hard working
thanks Lee
i can't thank you Enough

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Lee from the hackney office has been incredibly helpful throughout the full process. We are now almost ready to complete on the purchase of our flat and we’re really thankful for how smoothly everything has gone. Great service!

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Stress-free Experience

Francesco Allegri from Atkinson McLeod was extremely helpful throughout the process, helping us close the deal on our apartment and went out of his way to hasten the legalities and the paperwork, keeping us informed of progress every step of the way. He is always prompt with response to queries and made the whole process stress free for us. Would definitely recommend his services!

31 July 2022
Unprompted review
Rated 1 out of 5 stars

Staff needs retraining

Worst experience ever - with Gilbert. He appears to not understand building relationships with future buyers. Rather than just tell me straight up "I won't be showing you any flats", he decided to take the circular route and repeatedly ask indirectly "would you be happy if your estate agents showed your house to customers who couldn't immediately buy". I told him I wouldn't mind at all because I understand buyers want to scope an area, and agents should be building relationships. Phrases I used were "do you realise you've told me the same thing 4 times... 5 times now..." and "are you going to show me any flats then" - it reminded me of those exchanges with politicians on BBC Question Time.

Anyway, I left after 20 mins of no straight answers and I didn't give my details. My advice to you Gilbert - with your "22 years of experience", "sold everything around Canary Wharf", and "I know what the customer wants" would be to just say to potential buyers: "come back in a few weeks when you've sold your house". Keep it simple, straightforward, honest, and don't antagonise the customers.

Or maybe even better for the company - ask one of your colleagues to help!

Update: I was asked to remove Gilbert's name from this review because it includes personally identifiable info (P.I.I). Surely, all of the clearly fake "positive reviews which include P.I.I should be amended first? I'll happily amend mine if all of the P.I.I that came before mine is amended.

Can someone at trustpilot please review this company for fake reviews.

5 October 2022
Unprompted review
Atkinson McLeod logo

Reply from Atkinson McLeod

Hi 森杰
I'm sorry you've had such a bad experience.
Regarding our reviews, I can assure you they're all real, you can check the owners'profile one by one. Even contact them if you wish! Regards,

Rated 5 out of 5 stars

Had my flat up with another local agent…

Had my flat up with another local agent - few viewings, no bids, no guidance or advice. Lee called up and enthusiastically pitched an actual strategy which seemed sensible - I gave him a go. Within a week viewings must have spiked tenfold. He kept me in the loop the whole way and went above and beyond (even kept the plants alive!). Have rec’d him to friends - will be my go-to agent for future sales.

15 August 2022
Unprompted review
Rated 5 out of 5 stars

Efficient & effective process

The agent showed detail knowledge of the area & market conditions. Organised EPC & recommended Solicitor. Sound marketing strategy & offer made on the property within 2 weeks of engaging the agent. Has since kept engaged with all parties in an open manner

15 July 2022
Unprompted review

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