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astrastraps.co.uk Reviews 

421
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional overall product quality, noting that the watch straps are extremely comfortable, durable, and very stylish for daily wear. Consumers are also very happy with the swift delivery times, neat packaging, and friendly customer support team members who always resolve issues quickly. However, some people mentioned that their online orders occasionally took too long to arrive, and tracking information sometimes failed to work properly. A few reviewers were clearly dissatisfied with incorrect product sizing or experienced frustrating difficulties when attempting to return faulty items for an exchange.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, stylish... See more

Quality

Consumers find quality to be positive, frequently praising the high-class appearance, comfort, and reasonable... See more

Delivery service

Clients share positive opinions on delivery service, consistently reporting fast shipping times and... See more

Order

Users describe positive interactions with order, noting that the website provides a simple and... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising prompt communication and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an Apple Watch strap and face cover which unfortunately did not suit my needs. I reached out to the company and dealt with Kyrene-an absolutely lovely girl -who addressed my needs 100% plu... See more

Company replied

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience, great company, high quality products, swift delivery times and well packaged items. With 3 Apple Watch straps purchased from them now - 2 for casual day to day and 1 for smart dr... See more

Company replied

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

421 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.5

All reviews

(421)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

As I live in the UK

As I live in the UK, I was very happy how fast I received my package and I was not disappointed in the quality of the item. Very happy thank you.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I was looking for a nice rather than…

I was looking for a nice rather than expected iPhone watch strap and came across Astrastraps. I ordered a leather one for my husband and due to the discount offered I ordered a lovely usual one for myself.
Delivery was quick and product just as described.
We are already talking about ordering a few more to fit our mode or event.

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Great strap!

Having tried a third party strap before, I was a little sceptical. However, Astra have surprised me. The strap quality is great, and the connections feel perfect. I’d go as far as saying I would expect something this nice from Apple themselves. But for the price, amazing. Will definitely be a returning customer.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Really like the sports straps

Really like the sports straps for the pixel watch. Would love a yellow and white one. Have eight straps already. I'm a bit addicted to them. Always buy them when on offer. Good delivery. Straps are of good quality.

8 September 2024
Unprompted review

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