Astari Wearables Reviews 

Reply from Astari Wearables

May 20, 2026

Hi Bobby,

Thank you very much for your kind review and for choosing Astari.

We are delighted to hear that the product met your expectations and that you are happy with your experience overall. Hearing that you would order again truly means a lot to our team.

We also appreciate your feedback regarding the delivery experience with the local BG postal service. We understand how important reliable shipping updates are, and we are continuously working with our logistics partners to improve this wherever possible.

Reviews like yours genuinely keep us motivated to continue delivering both high quality products and the level of customer service we strive for every day.

Best regards,
Vincent

Reply from Astari Wearables

May 16, 2026

Hi Paul,

Thank you so much for the fantastic review. It genuinely means a lot to our small team to read experiences like yours.

We’re really happy to hear everything arrived quickly and that the setup, even if a little fiddly at first, ended up working smoothly for you. And honestly, those reactions from shop staff never get old. “Is it in your ring? That’s so cool!” is exactly the kind of moment that reminds us why we started Astari in the first place.

It’s also amazing to hear that you would recommend us to others. Support like that has a huge impact for a growing company like ours and really helps us continue improving and expanding what we do.

Thanks again Paul, and enjoy surprising a few more cashiers along the way!

Best regards,
Jelle

Reply from Astari Wearables

Updated May 13, 2026

Hi Michelle,

Thank you so much for the amazing review and for sharing your experience with the Astari ring.

We are really happy to hear that you are enjoying it, especially those priceless reactions when paying with your hand. Those moments are always fun to hear about.

We also truly appreciate your patience during the delivery and setup process. It is actually not shipped from America, but from the Netherlands. Feedback like yours really helps us grow as a company and gives new customers confidence when trying something completely new.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,

Best regards,
Vincent

Reply from Astari Wearables

May 10, 2026

Hi Arthur,

Thank you for taking the time to share this.

Really happy to hear that your issue was resolved and that the team was able to help you out with your wearable quickly and smoothly. We always aim to provide fast and helpful support, so it is great to know you had a positive experience.

Reviews like yours genuinely help us grow as a company, and we truly appreciate the support.

Thanks again for leaving a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

May 8, 2026

Hi David,

That is awesome to hear, especially the scuba diving part.

Really glad the ring has been serving you well both in the UK and abroad. It is always great hearing from long term users who wear it every day and put it through real world use.

Comments like this genuinely help us grow as a company and give new customers confidence, so we really appreciate you sharing your experience.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

May 7, 2026

Hi Rory,

Thank you so much for sharing this. It is fantastic to hear that the ring has been working flawlessly for you, both in terms of speed and convenience. We also love hearing about the reactions people get when paying with the ring for the first time, those moments never get old.

It is also great to hear your kind words about our support team. Feedback like this really helps us grow as a company and means a lot to the whole team.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

May 4, 2026

Hi Gary,

We’re really sorry to hear about your son’s experience. Waiting this long is understandably frustrating, and we completely understand your concern.

The delays you’ve experienced are related to supply issues with our NFC payment components, which have affected some orders placed around that period. While we’ve been providing updates as timelines changed, we recognise that this can come across as repeated delays, and for that we sincerely apologise.

As a small but fast growing company, we rely on specialised production partners, and unfortunately we have limited control when delays happen on their side. That said, we always aim to be transparent and fair. We also always offer the option to cancel and receive a full refund if the wait becomes too long, and we try to work with every customer to find the best solution.

We would really like to look into your specific order and give you a clear update. Could you please contact us at support@astariwearables.com with your order details? We’ll make sure this gets properly reviewed and resolved as quickly as possible.

We truly hope we can turn this experience around for you and your son.

Best regards,
Mike

Reply from Astari Wearables

Updated May 4, 2026

Hi Alan,

Really appreciate you sharing this. It is great to hear how smoothly you are using the ring both at home and abroad, and that switching between cards in Curve has been so easy for you.

It genuinely helps us grow as a company when customers share their experience and recommend us, so thank you for that.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Apr 20, 2026

Hi Michael,

Thank you for your review. I completely understand how frustrating this must have been, especially after waiting since December and receiving multiple updates with changing timelines. That is not the experience we want anyone to have.

The delays you experienced were indeed caused by ongoing supply issues with our NFC payment components, combined with external factors like production slowdowns and global logistics disruptions. As a small but fast growing company in the fintech space, we rely on specialised partners for these components, and unfortunately we have very limited influence over delays on their side.

That said, we always aim to stay transparent and fair with our customers. Whenever delays become too long, we always offer the option to cancel and receive a full refund, and we genuinely try to work with each customer to find the best possible solution. In situations like this, that is realistically the best we can do, even though we fully understand it does not take away the frustration.

We also recognise that frequent timeline changes are disappointing, and for that we sincerely apologise. From your perspective, it simply feels like ongoing delays, and we take that seriously.

Every order and every review helps us grow and move towards having more control over our entire production and logistics. That is exactly what we are working very hard to achieve, so situations like this become far less common in the future.

If your order has already been refunded, we are glad that part was handled smoothly. If not, please reach out to us at support@astariwearables.com and we will resolve it as quickly as possible.

If you feel that our transparency and willingness to handle this fairly deserve reconsideration, we would truly appreciate it if you might consider updating your review. It makes a real difference for a small company that is actively working to improve.

We also hope that in the future you might consider giving us another chance, so we can show you the experience we are working hard to deliver consistently.

Best regards,
Jelle

Reply from Astari Wearables

Apr 15, 2026

Hi Lee,

Thank you so much for this, it really means a lot to our team. We are thrilled to hear your ring has been working flawlessly for over a year and that we could quickly help sort out the sizing for you. That is exactly the kind of experience we aim to provide.

Feedback like this genuinely helps us grow as a company and continue improving both our products and customer support.

Thanks again for taking the time to leave this review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Apr 13, 2026

Hi Russel,

Thank you so much for your kind words, we really appreciate you sharing your experience.

We’re really glad the resizing process went smoothly and that you’re now enjoying the ring without any issues. It’s great to hear the setup was simple and everything is working as it should.

Feedback like this truly helps us grow as a company and continue improving both our products and service.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Apr 12, 2026

Hi Lannet & Andy,

Thank you so much for your kind words, we really appreciate it. Those checkout reactions are definitely one of the best parts and never get old.

Feedback like this genuinely helps us grow as a company and keep improving both the product and overall experience.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Mar 20, 2026

Hi Jai,

Thank you so much for your kind words, it really means a lot to us. We are delighted to hear everything got sorted and that you had such a positive experience with Vincent. Feedback like this genuinely helps us grow as a company and continue delivering the level of service we aim for.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards

Reply from Astari Wearables

Apr 2, 2026

Hi Marios,

Thank you for your feedback, and we’re very sorry for the frustration and disappointment caused by the delays with your order. We completely understand how this experience has felt, especially with the timeline shifting since December.

The delay has been due to production and shipping challenges with our new metal ring collection, which is something we’ve been actively working through over the past months. The latest update is that the shipment is now on its way,, and is currently expected to arrive in week 17. As soon as it reaches our fulfillment center, we will begin dispatching all orders as quickly as possible, in the order they were placed.

We always aim to be transparent, even when the updates aren’t what anyone hopes for, and we’ve tried to keep all customers informed throughout this process. At the same time, we’ve also made sure that anyone who preferred not to wait had the option to cancel and receive a full refund, no questions asked.

That said, we completely understand your disappointment, and we would genuinely appreciate the chance to make this right for you. If you’re still open to receiving your ring, we’re confident it will be worth the wait. Alternatively, we’re more than happy to assist you with a refund immediately.

Please feel free to reach out to us at support@astariwearables.com so we can personally assist you further.

Thank you again for your patience and honesty, it truly helps us improve.

Best regards,
Jelle

Reply from Astari Wearables

Mar 2, 2026

Hi Tom,

This is amazing to read. Thank you so much for sharing this.

We built Astari to make everyday payments feel effortless, and your experience captures that perfectly. No unlocking, no juggling your phone, no pulling out your wallet. Just tap and go. And you are absolutely right, the shopkeeper reactions are always a bonus.

We also love that you mentioned solo travelling and beach days. That extra layer of convenience and peace of mind is exactly what passive NFC wearables are all about. Secure, simple, and always on you.

It truly helps us grow as a company when customers take the time to share experiences like this. We really appreciate your support.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Feb 25, 2026

Hi Michael,

This is amazing to read, thank you so much for sharing your experience.

Hearing that you have been using your Astari payment ring for over a year and still never leave home without it is exactly what we aim for. Quick, easy, reliable payments, whether you are at home or switching currencies on holiday, that kind of freedom and flexibility is what it is all about.

Comments like yours genuinely help us grow as a company and continue improving what we do. It means a lot to the whole team.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Mar 2, 2026

Hi Manny,

Thank you for your review. I completely understand how frustrating this situation must feel, especially with multiple changes to the expected shipping timeline.

You are absolutely right that repeated delays are disappointing. The issue you experienced was caused by production delays with our NFC payment chips from our manufacturing partner. As a small but fast growing company operating in the financial technology space, we rely on specialised suppliers for secure payment components. When those components are delayed, it unfortunately impacts our delivery timelines.

I do want to clarify that this was never an attempt to mislead anyone. The rings are real, certified passive NFC payment devices, but we clearly fell short in meeting the originally communicated timelines, and for that we sincerely apologise.

We always offer customers the option to cancel and receive a full refund if the waiting time becomes too long, and we genuinely try to work with every customer to find the best solution, whether that is waiting, switching models, or refunding immediately. We never want anyone to feel stuck.

We are actively working to reduce our dependency on single suppliers and bring more production and logistics into our own control. Growth allows us to do that. Every order and every review helps us strengthen the business so we can prevent situations like this in the future.

If you feel that our transparency and willingness to refund fairly deserve reconsideration, we would truly appreciate you updating your review to reflect that. It makes a real difference for a small company that is working hard to improve.

We also hope that in the future you might consider giving us another chance, so we can show you the product experience we are striving to deliver consistently.

Best regards,
Jelle

Reply from Astari Wearables

Feb 18, 2026

Hi Vanessa,

Thank you so much for the incredible feedback. That truly means a lot to us.

Hearing that you have purchased multiple rings and had a faultless experience each time is exactly what we strive for. We work hard to make sure both the product quality and the customer service live up to expectations, so knowing you feel this way really helps us grow as a company.

I will also make sure Mike sees your kind words.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Feb 15, 2026

Hi Stuart,

Thank you very much for your lovely feedback. We’re so pleased to hear that you’re enjoying your Astari wearable and that it’s been such a conversation starter when making purchases.

We appreciate your honesty about the setup experience as well. New technology can sometimes take a little getting used to, so we’re glad you had a helping hand and that everything was up and running in no time.

Feedback like yours truly helps us grow as a company and continue refining both our products and the support we provide. It means a great deal to our team.

Thanks again for taking the time to leave feedback.

Wishing you a great day ahead,
Best regards,
Vincent

Reply from Astari Wearables

Feb 16, 2026

Hi Kelven,

Thank you for taking the time to leave a review. We truly appreciate the feedback, and we are glad to hear that your refund process went smoothly in the end.

We completely understand how frustrating it can be when things do not feel seamless. As a small but fast growing company operating in the financial technology space, we rely on larger banking and payment partners to make our product possible. While we always do our best to shield our customers from that complexity, occasionally delays or complications can arise that are outside of our direct control. For that, we sincerely apologise.

Please know that every order and every review helps us grow. The more we grow, the more we are able to bring processes in house, improve the customer journey, and reduce our dependency on third parties. That is something we are working very hard toward every single day.

If you feel that the way we handled your refund and communication deserves reconsideration, we would be incredibly grateful if you might consider updating your review to reflect that. Even a small adjustment makes a meaningful difference for a small business like ours.

We also truly hope to see you back in the future, so we can show you how good the product can be when everything runs as intended. We are working hard to get the very best experience out of every single ring, and we would love the opportunity to demonstrate that to you.

Wishing you all the best,

Best regards,
Jelle