A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more
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I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more
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To all. After an issue that was not in the control of everyone at Astari, bearing this in mind Vincent and the crew at Astari did everything they possibly could to give me a fast and smooth solution... See more
Company replied
UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more
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Company details
Written by the company
At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
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4.5
Excellent
262 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
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Hello
Hello , I bought a ring from Astrari an year ago after a bad experience with a different company , sadly recently died , the support received from Astrari was excelent , helped me going trough the steps of figuring out what is the problem , did all checks on multiple phones and it turned out to be the ring stopped working , the company was kind to sent a replacement and let me change size for safer day to day conditions, the ring is a bit fragile as ceramic but looks great , it works great on all shops where I went and also showed off to my friends and was great , best model of ring and easy to set up with applications like curve and all , thank you for all.
10 June 2026
Unprompted review
Reply from Astari Wearables
Hi Pap,
Thank you for taking the time to share your experience and for your kind words.
While we're sorry that your original ring stopped working, we're glad we could help troubleshoot the issue and get a replacement sorted for you. It's great to hear that the new ring and size are working well, and that you've been enjoying using it in everyday life.
It's especially nice to hear that you've been showing it off to friends. Those reactions never get old.
Thank you again for your support and for choosing Astari. We truly appreciate having you as part of the community.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Exceptional customer service and…
Exceptional customer service and communications all the way .. I just wish every transaction with other companies mirrored theirs
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Alan,
Thank you for taking the time to leave a review.
Reading comments like this really makes our day. We're delighted to hear that you were happy with both the service and communication you received from our team.
Thank you for your support and for choosing Astari. We truly appreciate it.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Very disappointing customer experience.
Very disappointing customer experience.
I pre-ordered an Astari Metal Ring and encountered delivery issues despite providing a complete and correct shipping address. After multiple follow-ups, ASTARI confirmed that my address was properly formatted but simply directed me to contact the courier myself.
The problem was that the courier's phone line was constantly busy and unreachable. Instead of taking ownership of the issue and coordinating with their shipping partner, ASTARI left me to resolve the problem on my own.
I've successfully received many other online orders through the same courier at the same address, so this was clearly an exception that required proper customer support. Unfortunately, no meaningful solution was provided, and my order remained unresolved.
The product may be good, but customer service is tested when things go wrong. In my case, the support experience fell well below expectations.
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Philip,
Thank you for taking the time to share your experience, and we are genuinely sorry that this situation left you feeling unsupported.
First of all, we completely understand your frustration. When a shipment encounters an unexpected issue, especially when the address has been confirmed as correct, customers quite rightly expect us to help drive the resolution.
In this particular case, we did verify that the address information provided was complete and correctly formatted, which unfortunately left us with limited options from our side. The courier required direct contact with the recipient regarding the delivery, which is why we advised reaching out to them. However, we can absolutely understand how frustrating that becomes when their phone lines are difficult or impossible to reach.
As a small but fast growing company, we sometimes find ourselves dependent on larger logistics partners whose processes are not always as flexible as we would like. While that does not excuse the experience you had, it does explain why we were not able to intervene as effectively as we would have wanted.
We always try to work with our customers to find a solution when issues arise, and we are sorry that in this case it did not feel that way. Feedback like yours is important because it helps us identify where we can improve our escalation procedures when courier partners are not performing as expected.
If the situation remains unresolved, we would still be happy to take another look. Please send an email to info@astariwearables.com with “Trustpilot Review” in the subject line, and I will personally review the case to see whether there is anything further we can do.
We hope that despite this disappointing experience, you can appreciate that we were trying to work within the constraints imposed by the courier. We would greatly appreciate the opportunity to hear from you directly, so I can personally review exactly what happened and see what we can do to turn this experience around. Our goal is always to provide a 5 star experience, and I would love the chance to help get you there.
Best regards,
Mike
Operational Manager
Set up was easy
Set up was easy, used the curve app. I chose the white ceramic ring, which looks nice and goes with everything, used in my local pub for the first time recently and it worked perfectly
5 June 2026
Unprompted review
Reply from Astari Wearables
Hi Louise,
Thank you so much for taking the time to leave this review.
We're delighted to hear that the setup process was easy and that your white ceramic ring is working perfectly. It is great to know that your first payment at the local pub went smoothly, and we agree, the white ceramic ring really does go with everything.
Feedback like yours genuinely helps us grow as a company and gives new customers confidence when considering an Astari wearable. We truly appreciate your support.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Not simple to setup but once done it’s great.
Firstly, I love the Astari ring I bought. It works well and gets lots of interest whenever I use it.
The main issue I had was the confusing setup procedure. It requires two apps to operate and the process to get them both working correctly wasn’t helped by the lack of clear instructions.
However, having stumbled through the procedure the ring now operates well and within seconds the Curve app messages me to confirm my purchase details.
1 May 2026
Unprompted review
Reply from Astari Wearables
Hi NICK,
Thank you for your review and for sharing your experience with Astari.
We're delighted to hear that you're enjoying the ring, that it's working well, and that it's attracting plenty of interest whenever you use it.
We also appreciate your honest feedback regarding the setup process. We understand that getting everything connected can sometimes feel more complicated than it should, particularly when multiple apps are involved. Improving the onboarding experience is something we're continuously working on, and feedback like yours plays an important role in helping us identify where we can do better.
It's great to hear that once everything was configured, the ring has been performing exactly as intended and that you're receiving your payment notifications through Curve without any issues.
Your feedback genuinely helps us grow as a company and improve the experience for future customers, so we truly appreciate you taking the time to share it.
Thank you again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Very happy with the ring and very easy…
Very happy with the ring and very easy to use.
6 June 2026
Unprompted review
Reply from Astari Wearables
Hi Jonathan,
Thank you for your kind review.
We are thrilled to hear that you are enjoying your ring and that you found it easy to use. Creating a seamless and convenient payment experience is exactly what we strive for, so feedback like this is always wonderful to receive.
Your support and feedback really help us grow as a company and continue improving what we do. It means a lot to the entire Astari team.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
I love the ring
I love the ring. I have the silver one and it looks great.
I set up the ring but couldn't get it to work.
I emailed customer service and they took a while to reply.
When they did they were extremely helpful and my ring now works well.
I recommend them
5 June 2026
Unprompted review
Reply from Astari Wearables
Hi Sally,
Thank you so much for taking the time to leave this review and for sharing your experience.
We are delighted to hear that you love your silver ring and that it is looking great. We are also pleased that our support team was able to help get everything working properly in the end.
We sincerely apologize for the delay in our initial response. As a growing company, we are continuously working to improve our response times and customer experience. Reviews like yours really help us grow as a company and mean a lot to the entire team.
Thank you as well for recommending Astari. We truly appreciate your support.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Astari Black Ceramic Ring
Great payment ring. Reasonably priced with good instructions for setup.
Suggest you get a referral link before signup with Curve.
3 June 2026
Unprompted review
Reply from Astari Wearables
Hi,
Thank you for your review and for sharing your experience with the Astari Black Ceramic Ring.
We're delighted to hear that you found the ring reasonably priced and that the setup instructions were helpful. We also appreciate you sharing your tip regarding Curve, as insights from experienced customers can be very helpful for others getting started.
Feedback like yours really helps us grow as a company and continue improving both our products and customer experience.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
makes paying so easy I love it good…
makes paying so easy I love it good work Astari
1 June 2026
Unprompted review
Reply from Astari Wearables
Hi Marc,
Thank you so much for the kind words and for your support. We're delighted to hear that you're enjoying the convenience of paying with your Astari ring.
Feedback like yours really helps us grow as a company and continue improving our products and service for everyone.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Always gets comments from store staff
Got my ring just over a week ago. It’s a great fit and I always get comments from store staff when using it to pay for my items. It didn’t work whilst trying to pay at a store today but I think it was an old terminal and that’s why it didn’t connect to authorise. Other than that, which I believe was a blip it’s a great bit of kit
24 May 2026
Unprompted review
Reply from Astari Wearables
Hi Steven,
Thank you so much for the great review and for sharing your experience after your first week with the ring.
We’re really happy to hear that the fit is spot on and that you’re already getting comments from store staff. Those reactions are honestly one of our favourite things to hear about and never seem to get old. There is something fun about seeing people realise payments can happen from a ring.
You may very well be right about the terminal. Some older or handheld terminals can occasionally be a little more sensitive when it comes to NFC positioning or detection. In some cases the contactless reader may simply not be as strong, meaning the ring needs to be held slightly closer or approached with a different hand gesture to get the best connection. (perhaps you can try this next time)
That said, it should still work reliably in the vast majority of cases, so we are glad to hear this seems to have been more of a one off than a recurring issue. If it does happen more often, please feel free to reach out to our customer service at support@astariwearables.com. We should be able to help optimise the payment technique and positioning to make sure you get the smoothest possible experience.
Thank you again for the support and kind words Steven. It means a lot to our small team, and we hope your ring keeps turning heads and making payments that little bit more enjoyable.
Best regards,
Mike
Operational Manager Astari
To many of my Astari ring payments fail...
My ring arrived in the UK in a reasonable time, I believe it came from the Netherlands. I'm disappointed with my Astari ring because after 5 weeks of ownership and numerous communications with Astari and the Manage Mii App team I'm still finding that some payment terminals won't accept payments using my ring. I try all positions on these terminal more than once but they reject and cancel payment so I have to pay using my mobile phone. Payments using My mobile phone have never been rejected so I'm finding the inconsistency of my ring payments frustrating. When I bought my Astari ring it was to save getting my mobile phone out for payments but I'm still having to get my phone out to make payments to often. I've recently had a few days away during which I'd say my ring failure rate was circa 20%.
31 May 2026
Unprompted review
Reply from Astari Wearables
Hi Richard,
Thank you for taking the time to share such detailed feedback, and we’re genuinely sorry to hear that your experience has not been as smooth as expected. We completely understand how frustrating it must be when the ring does not perform consistently, especially when the goal was to make payments easier and avoid needing your phone.
What you’re describing should not normally be the case, and we would really appreciate one more opportunity to investigate this together. With your help, we may be able to determine exactly where the issue is coming from and hopefully improve the experience for you.
One important detail that can help us narrow this down is whether the ring is being recognised by the terminal during failed payments or not. For example, does the terminal react and then decline the payment, or does it not recognise the ring at all? This helps us determine whether the issue may be positioning related, terminal specific, or something else within the setup.
Could you please send an email to info@astariwearables.com and mention “Trustpilot Review” in the subject line? I’ll personally help review the case directly with this latest information and see if we can get to the bottom of it together.
We’re truly sorry this has been frustrating so far, but we would love the chance to help turn this into the experience you originally hoped for!
Best regards,
Mike
Operational Manager Astari
The rings are fantastic
The rings are fantastic. I've got a black and a white ceramic. Both work perfectly. I love using them. Very cool! Plus the customer service is excellent. 5 stars all the way.
30 May 2026
Unprompted review
Reply from Astari Wearables
Hi Simon,
Thank you so much for the fantastic review and for your support. Reading this genuinely made our day.
And thank you especially for mentioning our customer service. As a small team, we work incredibly hard to support our customers as quickly and personally as possible, so feedback like this means a lot to us.
Honestly, reviews like yours are a huge motivator behind the scenes. Knowing that someone is loving the product and calling it “very cool” is exactly why we started Astari in the first place.
Thank you again Simon for the 5 stars and for being part of the Astari community. We hope both rings keep serving you well and continue impressing a few people along the way!
Best regards,
Mike
Operational Manager Astari
Always on your finger - ready to use
It's easy to set up. Perfect for use. It's always on your finger. It's ready to use. No need to charge or change battery.
30 May 2026
Unprompted review
Reply from Astari Wearables
Hi Jorn,
Thank you so much for the fantastic 5 star review. We really appreciate you taking the time to share your experience.
We love how you summed it up, always on your finger and ready to use. That is exactly the convenience we hoped to create with Astari. No charging, no batteries, and no extra device to remember, just simple and effortless payments whenever you need them.
It is great to hear that the setup was easy and that the ring is working perfectly for you. Feedback like yours genuinely motivates our small team and reminds us why we work so hard on these products.
Thank you again Jorn for the support and kind words. We hope the ring continues to serve you well for a long time to come.
Best regards,
Mike
Operational Manager Astari
A professionally perfect product from a…
A professionally perfect product from a team that truly communicates and follows up in effective and confidence creating ways. A great customer experience.
28 May 2026
Unprompted review
Reply from Astari Wearables
Hi Roland,
Thank you so much for your thoughtful review. Hearing that you had a great customer experience and felt supported throughout the process truly means a lot to us.
We work hard to make sure both our products and communication reflect the level of quality and trust our customers deserve, so feedback like this really helps us grow as a company and motivates the whole team.
We are very grateful for your support and kind words. Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Great product. Great service. Happy customer.
Unbeknown to her, last September my wife bought me an Astari contactless payment ring for our anniversary. I - sorry, she - had ordered an Atlantis metal ring in silver. I received the sizing gauge within a couple of days, did the needful, and returned the information. I received an email saying that there was going to be a delay. Then another email. Serious supply chain difficulties. If I wanted a different ring or a refund that would be absolutely fine. This kept happening up to Christmas, then into the new year, and then a final email came saying that the rings had shipped to the UK and would be sent to me within a week. It arrived last Wednesday. I’d set my Curve account up some months before; last September in fact.
There were other setup bits and pieces to do, including installing the Manage-Mii app. The process is simple: add your wearable in the Manage-Mii app by holding the ring near your phone. Ping. Add your Curve card details to the app. Add your Curve card to your phone wallet. That’s it… except I couldn’t make it work at the shop terminals. It turns out there is a way of presenting the ring to the terminals that I hadn’t quite mastered. There’s even a video to show you how to do it. After an email exchange with a very patient and courteous Vincent I’m away.
The ring is excellent and stylish, and works perfectly. Payments are simple. The customer service is faultless. I can happily recommend Astari. My wife made a great choice.
19 May 2026
Unprompted review
Reply from Astari Wearables
Hi Ian,
Thank you so much for sharing your experience in such detail. We truly appreciate your patience throughout the delays with the Atlantis metal ring, and we are very happy to hear that everything was worth the wait in the end.
It is great to hear that you are now enjoying the ring and that the payment experience is working smoothly. There can definitely be a small learning curve with positioning at payment terminals, so we are glad Vincent was able to help get everything sorted quickly.
Your kind words about both the product and our customer service genuinely mean a lot to the entire team. Feedback like this really helps us grow as a company and motivates us to continue improving the Astari experience for every customer.
Please also thank your wife from us for choosing Astari as such a thoughtful anniversary gift.
Thanks again for your support and for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Astari Team
The best Customer Support when it's really needed .
Vincent and the Customer Support Team ensured that my experience ended positively. There were a few ups and downs with my order on the delivery journey but the wearable bracelet arrived finally. The recipient of this surprise gift was absolutely delighted with it.
14 May 2026
Unprompted review
Reply from Astari Wearables
Hi Pamela,
Thank you so much for your kind review and for sharing your experience with us.
We truly appreciate your patience throughout the delivery journey, and we are very happy to hear that everything ended positively in the end. Knowing that the bracelet arrived safely and that the recipient loved the surprise gift makes it all worthwhile for us.
Reviews like this genuinely keep us moving forward and motivate the entire team to continue providing great products and the best possible customer service.
Thank you again for your support.
Best regards,
Astari team
Highly recommended.
Highly recommended.
Initially bought two rings and have been happy with the purchase, as it removes the hassle of taking out your phone when paying especially when your hands are full (not to mention the curious looks you get as others who have it have mentioned here).
However, had to return something when I re-purchased, as intended as a gift for someone in the US. The support given from start to finish for the returns process was brilliant (shoutout to Vincent). I would gladly use their services again in the future. Many thanks
17 May 2026
Unprompted review
Reply from Astari Wearables
Hi UKGarfield,
Thank you so much for the kind words and for taking the time to share your experience.
We are really happy to hear you have been enjoying the rings and the convenience they bring to daily payments. Those reactions at the checkout never seem to get old.
It also means a lot to hear your positive feedback about the support experience and the return process. Reviews like this genuinely keep us moving forward and motivate the whole team to continue improving both our products and our customer service every day.
I will also make sure Vincent sees your shoutout.
Best regards,
Astari team
Very good product
Very good product. Exactly what I expected. I will order again. Just a little uncertain delivery from the Bg post office.
17 May 2026
Unprompted review
Reply from Astari Wearables
Hi Bobby,
Thank you very much for your kind review and for choosing Astari.
We are delighted to hear that the product met your expectations and that you are happy with your experience overall. Hearing that you would order again truly means a lot to our team.
We also appreciate your feedback regarding the delivery experience with the local BG postal service. We understand how important reliable shipping updates are, and we are continuously working with our logistics partners to improve this wherever possible.
Reviews like yours genuinely keep us motivated to continue delivering both high quality products and the level of customer service we strive for every day.
Best regards,
Vincent
Very straightforward order
Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one yesterday exclaimed “Is it in your ring? That’s so cool!”
Great experience and would recommend to anyone. 😁
16 May 2026
Unprompted review
Reply from Astari Wearables
Hi Paul,
Thank you so much for the fantastic review. It genuinely means a lot to our small team to read experiences like yours.
We’re really happy to hear everything arrived quickly and that the setup, even if a little fiddly at first, ended up working smoothly for you. And honestly, those reactions from shop staff never get old. “Is it in your ring? That’s so cool!” is exactly the kind of moment that reminds us why we started Astari in the first place.
It’s also amazing to hear that you would recommend us to others. Support like that has a huge impact for a growing company like ours and really helps us continue improving and expanding what we do.
Thanks again Paul, and enjoy surprising a few more cashiers along the way!
Best regards,
Jelle
Absolutely love my Astari payment ring - the looks I get are priceless! 😁
I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. My favourite part is the confusion and amazed looks I get from cashes and people in the queue when I tap my hand to pay. It's brilliant, convenient, and I highly recommend it!
12 May 2026
Unprompted review
Reply from Astari Wearables
Hi Michelle,
Thank you so much for the amazing review and for sharing your experience with the Astari ring.
We are really happy to hear that you are enjoying it, especially those priceless reactions when paying with your hand. Those moments are always fun to hear about.
We also truly appreciate your patience during the delivery and setup process. It is actually not shipped from America, but from the Netherlands. Feedback like yours really helps us grow as a company and gives new customers confidence when trying something completely new.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
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