Both our emergency call out after our shower leaked and the replacement of aged electrical equipment was handled by experienced and knowledgable electricians, with jobs done quickly and cleanly. Wonde... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great experience with Kieran the engineer who came to install and fix my EV charger. He arrived on time, was very professional throughout the visit, and explained everything clearly to me. He... See more
We contacted Assured Electrical Solutions for a quote for an EV charger. They were able to provide details over the phone and followed it up with price in a text. I waited a few weeks and on a Satur... See more
Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more
Company replied
Company details
Written by the company
We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
Contact info
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, United Kingdom
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
4.8
Excellent
367 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fitting of an EV charger
We had an EV charger fitted today by Jason and Fred and they did an excellent, professional job. Jason did a pre job survey, explained very clearly what he was going to do and why. The job was completed very efficiently to a high standard and throughout Jason communicated very clearly with me. We are extremely pleased with the service, Fred did an excellent job setting up the App we have to use.Jason and Fred are based in Exeter
7 January 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the 5⭐ review - we’re really pleased Jason and Fred delivered a professional EV charger installation, explained everything clearly, and got the system fully set up for you.
Super quick response and fix time
Super quick response and fix time, Josh was great and got the job done quickly and efficiently. Highly recommend
7 January 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the excellent 5⭐ review. We’re really pleased to hear we could respond quickly and that Josh completed the job efficiently.
We truly appreciate your recommendation and thank you for choosing Assured Electrical Solutions.
Kris undertook electrical testing at…
Kris undertook electrical testing at office providing excellent service. He was efficient and helpful.
7 January 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the excellent 5⭐ review. We’re pleased to hear Kris provided an efficient and helpful service during the electrical testing at your office. We really appreciate your feedback and thank you for choosing Assured Electrical Solutions.
Josh was Great
Josh was Great. Explained everything clearly. Great service
6 January 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the great 5⭐ review. We’re pleased to hear Josh explained everything clearly and provided a great service.
We really appreciate your feedback and thank you for choosing Assured Electrical Solutions.
Ross visited and installed new shower
Ross visited and installed new shower. Job well done
5 January 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the 5⭐ review. We’re pleased to hear Ross completed the shower installation to a high standard. We really appreciate your feedback and thank you for choosing Assured Electrical Solutions.
Brilliant Zappi charger installation
Jason and Fred were brilliant at installing our Zappi ev charger at our home in Exeter. A very neat job, and he didn’t leave until I had it all up and running. I would recommend!
5 January 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for the excellent 5⭐ review.
We’re really pleased to hear Jason and Fred completed a neat installation and made sure your Zappi EV charger was fully set up and working before leaving. We really appreciate your recommendation and thank you for choosing Assured Electrical Solutions.
Excellent response from this company was…
The response from this company was outstanding I made an online inquiry about possible work and was contacted the very next morning. We had a conversation about what I was thinking of doing and booked in and job completed all within a few days.
The electrician Jason was outstanding very polite and gave good advice about the options for future work externally I am contemplating having done.
Would definitely recommend this company
30 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review. We’re really pleased to hear how smoothly everything was handled from your initial enquiry through to completion. It’s great to know Jason provided outstanding service, was polite, and offered helpful advice for your future plans. Thanks very much for the recommendation - it’s truly appreciated.
Quality Service
Assured Electrical Solutions (AES) is reliable and provides skilled service. Leon was exceptionally awesome, he is professional, courteous and competent. I'll choose him for my other jobs with AES.
22 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your great review. We’re really pleased to hear you found our service reliable and skilled. Leon will really appreciate your kind words - it’s great to know he made such a positive impression. We look forward to helping you again with future jobs.
Very friendly and did a great job.
22 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review. We’re pleased to hear the service was friendly and the job was done to a great standard.
Job was really quickly booked and efficiently completed
Job was really quickly booked. Our electrician, Freddie Roberts, was friendly, professional, efficient, knowledgeable and completed the jobs to a good standard. The only thing preventing 5 stars was that the automatic text notification to say our electrian was on the way didn't arrive until after the job was completed- would have been helpful to have a more accurate ETA. But otherwise the work itself very good.
22 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review and for the detailed feedback. We’re really pleased to hear Freddie was friendly, professional, and completed the work efficiently to a good standard - we’ll be sure to pass your comments on to him.
We also appreciate you highlighting the issue with the automatic text notification. We understand how useful an accurate ETA is, and we’re sorry this didn’t come through as expected on this occasion. This feedback has been noted and will help us improve our communication going forward. Thanks again for choosing us.
Complete rewire: Great Service!
From the outset our experience was fantastic. Ross arrived early and took us through everything. We were able to decide where things needed to go and were supported with Ross' knowledge throughout. The whole process from start to finish was professional and friendly. We were kept informed of progress and decisions at all times. Gavin, Liam and Ross provided a great service. We would highly recommend!!
15 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your fantastic review. We’re really pleased to hear you had such a positive experience from start to finish. It’s great to know Ross’s knowledge and guidance helped you make decisions with confidence, and that you felt informed throughout the process. We’ll be sure to pass your kind words on to Gavin, Liam, and Ross. Thanks very much for the recommendation - it’s truly appreciated.
Shaun replaced a socket and bathroom…
Shaun replaced a socket and bathroom light fitting. Did a first rate job in very little time. Very pleased. Would definitely use Assured again!
19 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your great review. We’re really pleased to hear Shaun carried out the work efficiently and to a high standard. It’s great to know you were very pleased, and we look forward to helping you again in the future.
Josh and Nathan were polite and…
Josh and Nathan were polite and efficient. Thankyou
18 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review. We’re pleased to hear Josh and Nathan were polite and efficient. Thanks again for choosing us.
Shaun was very helpful
Shaun was very helpful and explained everything to me.
18 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review. We’re pleased to hear Shaun was very helpful and took the time to explain everything clearly.
Amazing service
Leon was great, very professional. Highly recommended.
18 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your great review. We’re pleased to hear Leon was professional and that you’d highly recommend us.
Great service.
The whole experience was excellent. Nothing seemed to be too much trouble. Shaun arrived on time, was professional, kept us informed, resolved several issues and overall did a great job. Would definitely recommend.
17 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your great review. We’re delighted to hear you had such an excellent experience and that Shaun was punctual, professional, and kept you informed while resolving the issues. Thanks very much for the recommendation.
Fred was courteous and patient…
Fred was courteous and patient particularly working around home working restrictions. A very thorough comprhensive ERC assessment which he happily talked us through.
17 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review. We’re pleased to hear Fred was courteous and patient, especially while working around your home-working requirements. It’s great to know the EICR was carried out thoroughly and clearly explained. Thanks again for choosing us.
Recommend Ed electricians 10/10
Josh was available at short notice to repair some damaged lighting cable. He got our project back on its feet in less than an hour. Very satisfied with the workmanship and professionalism.
17 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your great review. We’re pleased to hear Josh was able to attend at short notice and get everything back on track so quickly. It’s great to know you were happy with the workmanship and professionalism. Thanks again for choosing us.
Excellent service
Excellent service. Will certainly use again and recommend to others :)
15 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your great review. We really appreciate the recommendation and look forward to helping you again in the future.
Great doorbell installation by Shaun
Great doorbell installation by Shaun. Thanks
16 December 2025
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your review. We’re pleased to hear Shaun did a great job with your doorbell installation. Thanks again for choosing us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.