Banner for Assured Energy

Assured Energy Reviews 

1,023
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for their friendly approach and professional guidance when managing energy contracts. Reviewers highlight that the team provides exceptional customer service, making complex processes straightforward and stress-free. Some reviewers were happy with the reliable, long-term ongoing support provided across multiple years. Consumers also appreciate the prompt communication, quick response times, and efficient handling of unexpected supplier changes. People note that advisors are always approachable, patient, and dedicated to securing the best possible financial savings. Clients consistently recommend these services for anyone looking for honest advice and great value.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing the team as exceptionally patient,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick, reliable support and expert... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are... See more

Price

Customers had positive experiences with price, frequently highlighting that representatives consistently... See more

Value for money

People report positive experiences with value for money, noting that reviewers consistently secure great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Assured Energy when trying to find a cheaper electricity tariff for our Local Parish Council. Damien got in touch who provided us with a range of quotes/options, we ultimately opted for Britis... See more

Rated 5 out of 5 stars

Starting a new business can be daunting but at least I don't need to worry that I haven't got a good deal on my energy. Damien was fantastic and has saved me so much, as we were automatically put ont... See more

Rated 5 out of 5 stars

ROWLEYS NEWS (Huddersfield) Absolute pleasure to deal with Mark@assured energy. Was given the details of this company by the FED (NFRN) saved me approximately 33% on my electricity bill at my b... See more

Rated 5 out of 5 stars

It's a hard business managing energy and the industry has a poor rep with people constantly pestering when times are easy, Brian is the person who when times are hard is not afraid to guide people wit... See more


Company details

  1. Electric Utility Company
  2. also in
  3. Consultant
  4. Energy Supplier
  5. Gas Company
  6. Price Comparison Site
  7. Utility Contractor

About Assured Energy

Written by the company

Delivering low-cost energy to SME clients, institutional consumers, trade associations and member organisations. A sister company of The Consultus International Group Limited - www.consultus.com - The Most Trusted Consultancy 2019 – Large Customers’ at the TELCA awards. Enquire Today

Q: Will by business supply be disrupted?

A: No – your new and old suppliers should work together to make a seamless transition. You’re only switching supplier, not supply.


Q: What information do I need to switch my business energy supplier?

A: You will need the name of your current supplier, the end date of your contract, your supply type, and how much energy your business uses. This will be available on your last bill.


Q: My business is a charity. Can I get a discounted rate?

A: Charities and not-for-profit organisations can apply for 15% reduction in VAT and are exempt from the Climate Change Levy.


Q: Are there any green energy suppliers?

A: There are a number of energy suppliers who offer green business energy options, such as energy powered by solar, wind and geothermal energy solutions. Some energy providers give back a percentage of what you use to the national grid as renewable energy.

Expert business energy advice

Written by the company

Transparency from beginning to end
We always focus on your needs, as a business or institutional energy customer, and not what the suppliers want to sell or what benefits the energy broker. We don't have preferential relationships or even marketing agreements with suppliers: we always engage the whole market to secure the best deal.
Access to over 30 suppliers
Based on your needs and requirements, we would approach the relevant gas, electricity and water supplier and share with you their best offers.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,023)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

J&MW Property New Gas Supply to Business Premises

Dean provided all we could ask for in regard to our new gas service and obtained an excellent deal for us. We received first class, attentive service from Assured Energy and would have no hesitation in using them again or recommending them to others.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Dean from Assured Energy was very…

Dean from Assured Energy was very helpful and professional throughout the whole process of arranging my electricity contract. He explained everything clearly, made the process simple and stress-free, and found a great deal for me. Excellent communication and customer service from start to finish. I would definitely recommend Dean and Assured Energy to anyone looking for help with their energy contracts.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended

Chris and the team at Assured Energy have made our business utilities streamlined and simple.

He is proactive at calling and reminding us of contract renewals, honest but not pushy with deals and persistent at ensuring we don't miss deadlines with our pubs.

Thoroughly recommended.

11 May 2026
Rated 5 out of 5 stars

Great service

Great service
Chris has been super helpful in securing a new contract for our electricity supply. Thank you :-)

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Gas & Electricity Contract Renewal

I renewed gas and electricity for another two years with the cheapest available suppliers via Assured Energy. Chris Pattani helped by discussing the options and I am overall quite happy with the service

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company, always looks for the best deals for us, Chris has been a pleasure to work with on securing our energy contracts over the last few years.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with Dean. He was professional, responsive, and made the whole process straightforward from start to finish. Everything was clearly explained, and he ensured all the details were taken care of without any hassle. It’s rare to come across someone so reliable and easy to deal with—Dean really goes the extra mile to provide excellent service. Highly recommended!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Correct level of VAT

Correct level of VAT

As a holiday home owner we should only be paying 5% VAT but I cooked not get the Supplier to resolve this.

Damien and the Admin team were excellent in taking over the issue, getting it sorted and securing a refund.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Energy contract

Energy contract
both have been confirm and what fab timely by Chris to seal the best deal so now we are fixed for both Gas and Electricity till end of Sept 2029

Great work from Chris and his team
Thank you

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Switching suppliers - use Assured

Switching suppliers is something many companies, in my experience, loathe doing.
Anthony Gayle at Assured made this process efficient, smooth, easy. His knowledge of the industry was vital.
Highly recommended

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Just renewed my electricity with…

Just renewed my electricity with Damien’s help. He was very knowledgeable and guided me through my best options with the recent price drop and then the subsequent increase due to the troubles in the Middle East. He was patient as I decided what option was best and I would definitely contact him in future to secure my next deal

7 April 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look