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Assured Energy Reviews 

1,023
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 109 reviews, reviewers overwhelmingly had a great experience with this company across all major service categories. Customers frequently praise the dedicated staff for their exceptional helpfulness, extensive industry knowledge, and remarkable patience during difficult energy contract renewals. Consumers deeply appreciate the highly reliable service and transparent communication, noting that expert advisors make complex procedures completely smooth and straightforward from start to finish. Some reviewers were happy with the continuous long-term support and professional guidance provided consistently over multiple years of successful business partnership. People also consistently highlight the outstanding value for money and highly competitive rates successfully secured for their respective commercial operations.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting reliable assistance, prompt... See more

Customer service

Users describe positive interactions with customer service, highlighting quick response times and helpful... See more

Price

Customers had positive experiences with price, frequently highlighting that representatives consistently... See more

Value for money

Consumers find value for money to be positive, consistently praising the team for securing the best and most... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found Assured Energy when trying to find a cheaper electricity tariff for our Local Parish Council. Damien got in touch who provided us with a range of quotes/options, we ultimately opted for Britis... See more

Rated 5 out of 5 stars

Starting a new business can be daunting but at least I don't need to worry that I haven't got a good deal on my energy. Damien was fantastic and has saved me so much, as we were automatically put ont... See more

Rated 5 out of 5 stars

ROWLEYS NEWS (Huddersfield) Absolute pleasure to deal with Mark@assured energy. Was given the details of this company by the FED (NFRN) saved me approximately 33% on my electricity bill at my b... See more

Rated 5 out of 5 stars

It's a hard business managing energy and the industry has a poor rep with people constantly pestering when times are easy, Brian is the person who when times are hard is not afraid to guide people wit... See more


Company details

  1. Electric Utility Company
  2. also in
  3. Consultant
  4. Energy Supplier
  5. Gas Company
  6. Price Comparison Site
  7. Utility Contractor

About Assured Energy

Written by the company

Delivering low-cost energy to SME clients, institutional consumers, trade associations and member organisations. A sister company of The Consultus International Group Limited - www.consultus.com - The Most Trusted Consultancy 2019 – Large Customers’ at the TELCA awards. Enquire Today

Q: Will by business supply be disrupted?

A: No – your new and old suppliers should work together to make a seamless transition. You’re only switching supplier, not supply.


Q: What information do I need to switch my business energy supplier?

A: You will need the name of your current supplier, the end date of your contract, your supply type, and how much energy your business uses. This will be available on your last bill.


Q: My business is a charity. Can I get a discounted rate?

A: Charities and not-for-profit organisations can apply for 15% reduction in VAT and are exempt from the Climate Change Levy.


Q: Are there any green energy suppliers?

A: There are a number of energy suppliers who offer green business energy options, such as energy powered by solar, wind and geothermal energy solutions. Some energy providers give back a percentage of what you use to the national grid as renewable energy.

Expert business energy advice

Written by the company

Transparency from beginning to end
We always focus on your needs, as a business or institutional energy customer, and not what the suppliers want to sell or what benefits the energy broker. We don't have preferential relationships or even marketing agreements with suppliers: we always engage the whole market to secure the best deal.
Access to over 30 suppliers
Based on your needs and requirements, we would approach the relevant gas, electricity and water supplier and share with you their best offers.

Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,023)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

It is so helpful for a small independent business to have the knowledge and support of Assured Energy as you navigate the electricity market. Highly recommended.

28 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Mark Ludford

Yet again, another fantastic job done by Assured Energy on our energy renewals.
Mark Ludford let me know when renewal time came around again and saved me thousands on the deals he got.
I would highly recommend this company

27 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Very straight forward

Very straight forward. Excellent experience and no pushyness

28 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Electricity contract renewal

Another renewal with Damien for our electricity contract. In the past few months, he has kept me up to date with the prices available on the market and in the end, he secured another great deal for my business. Thank you!

28 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Chris P

I worked with Chris P for going through options and set up for all provisions needed. Was very efficient & worked to our companies needs and schedule. Very happy with service

13 July 2026
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Damien is great and ever responsive

Damien is great and ever responsive, always getting the best deals around.
He knows his stuff and can give advice from his years of experience.

16 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Damien has been absolutely fantastic…

Damien has been absolutely fantastic securing me a great deal on my electricity for my business. His gave great advice on which deal was the best for me and secured it before prices went up again. Can’t thank him enough. Would definitely recommend this company as they are 💯 trustworthy

1 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Excellent communication and energy…

Excellent communication and energy prices now fix for a few years.
Chris is polite and easy to deal with.

13 July 2026
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us and look forward to working with you in the future!

Rated 5 out of 5 stars

Brian Joyce has been my contact at…

Brian Joyce has been my contact at Assured Energy for the last 3 years. Brian is always at the end of the phone or email to help assist in any way. He has been extremely efficient, very knowledgeable and really helpful. I would have no hesitation in recommending Brian at Assured Energy. !!!

10 July 2026
Unprompted review
Assured Energy logo

Reply from Assured Energy

Thank you for your amazing review. We're glad you had a great experience with us!

Rated 5 out of 5 stars

Excellent support

Excellent support, patient, reassuring, responding quickly when asked, very professional support and service. Thank you Brian, much appreciated, I would certainly recommend this service.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Support from Brian Joyce…

The support received from Brian Joyce whilst trying to resolve a complex metering problem has been excellent. He provides a capable and human interface with the supply companies which at times are like herding cats.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Thank you!

Thank you Chris, for helping me get the best deal on our electric contract in such turbulent times. It is very reassuring to know you are advising us on the best deal.

24 April 2026
Unprompted review

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