Assure-U International Ltd Reviews 69

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As someone with little to no understanding of how health insurance works. Greg provided tremendous support, collecting information on what I felt was necessary and matching me with a policy to suit al... See more

Company replied

Rated 5 out of 5 stars

We've used Assure-U for many years and Greg has always taken the time to find the best Health Insurance for our needs and saving us money.

Company replied

Rated 5 out of 5 stars

We are again delighted with the service provided with Greg. He makes the whole process easy by doing his research and then explaining everything to us clearly so we can make an informed decision on h... See more

Company replied

Rated 5 out of 5 stars

Greg has looked after our medical insurance needs for years, always available to help when problems arose. He recently advised us efficiently in finding new insurance deals to better reflect our needs... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Assure-U International Ltd is a Family-owned Insurance Brokerage with over 30 years experience. Although Specializing in Private Healthcare Insurance, Assure-U International Ltd also provides assistance to our clients for Income Protection Insurance, Life Insurance, Travel Insurance and General Insurance policies. Offering a completely free and independent service, providing clients with a comparison of a competitive and exclusive range of Insurance products from all providers in the market. We value our clients and their needs and won't try to hard sell you into something you may not think is the best for yourself and you family. We treat our clients like our own family and friends and pride ourselves on our friendly and professional service. Complex pre-existing conditions don't necessarily mean you are stuck with your current insurer or cannot get a policy in place. We will guide you through the different options you have available. As well as arranging policies for you, we will also provide an ongoing service to you and help with administration, claims queries and general information about your policy and how it works. We also offer free annual reviews of your cover to make sure you are always getting the best cover and price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service from greg

great service from greg, always knows what's available on the market for PMI

28 October 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for your kind feedback! We're delighted to hear that Greg’s knowledge of the PMI market has been helpful. We pride ourselves on providing clear, expert guidance to make finding the right cover simple and stress-free.

Warm regards,
The Assure-U International Team

Rated 5 out of 5 stars

Delighted again

We are again delighted with the service provided with Greg. He makes the whole process easy by doing his research and then explaining everything to us clearly so we can make an informed decision on how to proceed. There's never any pressure and our needs are always given top priority.

23 October 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Greg has made the process clear and straightforward, and that you’ve felt fully supported in making informed decisions. Providing a service that puts your needs first is exactly what we strive for every day.

Warm regards,
The Assure-U International Team

Rated 5 out of 5 stars

WE have been with Assure U for many…

WE have been with Assure U for many years now and For good reason..Greg is always so easy to deal with and genuinely looks out for our best interest.
Great communication and very knowledgeable about all aspects.

23 October 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Jeff,

We really appreciate your review! its been a pleasure as always working with you and we are here to help wherever we can - The Assure-U international Team

Rated 5 out of 5 stars

A friend recommended this company.

A friend recommended this company.

I was looking to get private medical insurance. Greg was very friendly and knowledgeable and patiently explained everything so that I understood. I'm happy I now have cover should I need it in the future.

17 October 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi June,

Thank you ever so much for the review! looking forward to working with you for years to come! - Assure-U International Team

Rated 5 out of 5 stars

Great service

Because of increasing costs we had taken the decision to cancel our health insurance and self pay.
A friend introduced us to Greg who was able to offer us identical cover at a significantly lower cost and then dealt with all our questions and concerns with clear and concise answers.
Thanks, Greg, for an excellent service which means we will still have health insurance after all.

6 October 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted that Greg was able to help you find a more cost-effective solution while maintaining the same level of cover. Ensuring our clients feel informed and supported throughout the process is exactly what we strive for.

We truly appreciate your trust in us and are so pleased that you’ve been able to keep your health insurance in place.

Assure-U International Team

Rated 5 out of 5 stars

Excellent service

Excellent, honest, reliable service from Greg. Wouldn't go elsewhere.

3 October 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi! Many thanks for the great review, we really appreciate your feedback! always here to help - Assure-U International Team!

Rated 5 out of 5 stars

Fast efficient and a reliable service…

Fast efficient and a reliable service form Gregg at Assure U. Very satisfied with the service.

2 October 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for your kind words. We’re really pleased to hear you found the service fast, efficient, and reliable — that’s exactly what we aim for. I’ll be sure to pass your feedback on to Greg, he’ll be delighted to know you’re happy with the support you received.

All the best,

The Assure-U International Team

Rated 5 out of 5 stars

Great Service

Greg is very professional with a comprehensive knowledge of Medical Insurance. Over the years he has provided me with a clear understanding of the options available and worked with me to reduce my premiums. I have no hesitation in recommending him.

3 September 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for taking the time to leave this feedback. It’s been a real pleasure supporting you over the years and helping make sense of the options available. we are glad we’ve been able to keep your cover in place while also managing costs along the way. Your recommendation means a lot and we look forward to continuing to help whenever you need. - Assure-U International Ltd Team

Rated 5 out of 5 stars

Excellent service

Greg is thoroughly professional with a comprehensive knowledge of PMI. He has provided me with a very clear understanding of the complexities of the product and I have no hesitation in recommending him for all your PMI needs

18 September 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for the lovely feedback. Greg is delighted to know his support has helped make private medical insurance easier to understand. He really appreciates the recommendation and looks forward to being of assistance whenever needed. - Assure-U international Team

Rated 5 out of 5 stars

Helpful advice

Helpful, proactive advice

11 September 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for your review :) its been a pleasure working with you - Assure-U International Team

Rated 5 out of 5 stars

Helpful advice

Helpful, proactive advice, thank you Assure-U

11 September 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for your feedback Stella! We really appreciate your time and it was a pleasure working with you as always! - Assure-U International Team

Rated 5 out of 5 stars

New policy

Greg has been very helpful setting up my new policy. Always responds quickly by phone and email. I would definitely recommend his company.

1 September 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for your kind words. We are really pleased we could help get everything set up smoothly for your new policy. It’s great to hear you’ve been happy with the support provided. We truly appreciate your recommendation and look forward to being here whenever you need assistance in the future - The Assure-U International Team.

Rated 5 out of 5 stars

Greg is always on the ball

Greg is always on the ball, looking for better products or the same service at a better price. I am not always very quick responding to his emails so everything is left to the last minute ( my fault) Greg is always very polite regarding my tardiness and works to get my product in place, on time. Nothing is too much trouble for him and his manner is very polite yet always friendly.
I won’t be looking elsewhere for these services.
Rob Manchester. Leicester

22 August 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that you’ve had a positive experience and that Greg’s commitment to finding the best solutions has been helpful for you. We truly value your trust and loyalty, and we’re always here to make the process as smooth and stress-free as possible.

Best regards,
The Assure-U International Team

Rated 5 out of 5 stars

Greg is always helpful in getting us…

Greg is always helpful in getting us the best insurance at the best price. He is quick to respond to any query. We have used this company for many years.

28 August 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for taking the time to leave such a kind review. It means a lot to know you’ve trusted us for so many years, and we’re really glad Greg’s been able to help you find the right cover quickly and at a good price. We’ll keep doing our best to make things easy whenever you need us.

Best regards,
The Assure-U International Team

Rated 5 out of 5 stars

Great service from Greg

Great service from Greg. Assure Recommended a top provider for much less than we were paying before and made sure we had the right cover to meet our needs

27 August 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Gary,

Thank you for your review! It was a pleasure working with you! Always here to help! - Assure-U International Ltd team

Rated 5 out of 5 stars

Greg Webster was informative and easy…

Greg Webster was informative and easy to talk to.

28 April 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Janet,

Thank you for your feedback of our service. It was a pleasure working with you. We will look forward to working with you soon! - Assure-U International Team

Rated 5 out of 5 stars

Great communication

Great communication , excellent personal service to find best product available

9 April 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Jane,

We really appreciate your feedback. It was a pleasure working with you!

Assure-U International Team

Rated 5 out of 5 stars

Brilliant knowledge and customer service

Greg took his time to explain all of our different options to find the right insurance for our family. No pressure/upselling - he was genuinely interested in getting the exact product that was right for us. Great communication and support all the way through the application process!

6 January 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you Sarah for the review! It was a pleasure working with you and we look forward to being there whenever you need us! - Assure-U Team

Rated 5 out of 5 stars

Healthcare provider advice

The advice given was clear and took into consideration the needs of the business. Smooth transition from one provider to another. Asked a lot of questions but felt that this was no issue. Would highly recommmend.

17 December 2024
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Helen,

Thank you for your review! We really appreciate the feedback.

We will continue to look forward to working with you again in the future!

Assure-U International Team.

Rated 5 out of 5 stars

I have been with Assure-U International…

I have been with Assure-U International for my Private Health Care for over two years and that have found the best Healthcare cover that work for me each year. Very professional and nice people

25 October 2024
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for your Review Boy! We appreciate the kind words and putting your trust in us. We look forward to continuing to work with you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look