Assure-U International Ltd Reviews 69

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As someone with little to no understanding of how health insurance works. Greg provided tremendous support, collecting information on what I felt was necessary and matching me with a policy to suit al... See more

Company replied

Rated 5 out of 5 stars

We've used Assure-U for many years and Greg has always taken the time to find the best Health Insurance for our needs and saving us money.

Company replied

Rated 5 out of 5 stars

We are again delighted with the service provided with Greg. He makes the whole process easy by doing his research and then explaining everything to us clearly so we can make an informed decision on h... See more

Company replied

Rated 5 out of 5 stars

Greg has looked after our medical insurance needs for years, always available to help when problems arose. He recently advised us efficiently in finding new insurance deals to better reflect our needs... See more

Company replied

Company details

  1. Insurance Broker

Written by the company

Assure-U International Ltd is a Family-owned Insurance Brokerage with over 30 years experience. Although Specializing in Private Healthcare Insurance, Assure-U International Ltd also provides assistance to our clients for Income Protection Insurance, Life Insurance, Travel Insurance and General Insurance policies. Offering a completely free and independent service, providing clients with a comparison of a competitive and exclusive range of Insurance products from all providers in the market. We value our clients and their needs and won't try to hard sell you into something you may not think is the best for yourself and you family. We treat our clients like our own family and friends and pride ourselves on our friendly and professional service. Complex pre-existing conditions don't necessarily mean you are stuck with your current insurer or cannot get a policy in place. We will guide you through the different options you have available. As well as arranging policies for you, we will also provide an ongoing service to you and help with administration, claims queries and general information about your policy and how it works. We also offer free annual reviews of your cover to make sure you are always getting the best cover and price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great personal service

We've used Assure-U for many years and Greg has always taken the time to find the best Health Insurance for our needs and saving us money.

13 March 2026
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for the review! Appreciate the positive feedback. We hope we can continue to work with you for years to come! - Assure-U International Team

Rated 5 out of 5 stars

Clear information given to me to be…

Clear information given to me to be able to make a good decision about the best health insurance for me.

5 March 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you ever so much Angela! We are glad we could be of help! - Assure- U International Team

Rated 5 out of 5 stars

Simply amazing customer service!

As someone with little to no understanding of how health insurance works. Greg provided tremendous support, collecting information on what I felt was necessary and matching me with a policy to suit all my needs. He was very patient and explained everything meticulously (you can tell he really knows his stuff). I didn’t feel rushed, as he took his time to carefully answer all of my questions. Also I was not forced to proceed at any point. Due to my busy work and training schedule, he also provided flexibility in terms of times assigned to go through each stage of the process. Honestly! One of the best and I highly recommend!

4 February 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Wow, thank you so much for taking the time to share your amazing experience with us! We’re thrilled to hear that Greg provided you with top-notch support and guidance throughout the process. We’re grateful for customers like you who appreciate our commitment to providing exceptional service. Thank you again for your kind words and for recommending us to others - we’re honored to have been a part of your health insurance journey!

Rated 5 out of 5 stars

Excellent service

Excellent service. The information was very clear and easy to understand.

24 February 2026
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you ever so much for the positive review! We really appreciate it! We are here to help always - Assure-U International team

Rated 5 out of 5 stars

Constancy and efficiency

Greg has looked after our medical insurance needs for years, always available to help when problems arose. He recently advised us efficiently in finding new insurance deals to better reflect our needs and reducing the cost in the process.

2 March 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for the review and thank you for reviewing Gregs service! We look forward to working with you again for years to come!

Rated 5 out of 5 stars

Greg has been really helpful in getting…

Greg has been really helpful in getting us the best deal for our employees. He answers queries quickly and has a very professional yet friendly approach.

12 February 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for the kind words! Its been a pleasure working with you as always! - Assure-U International Ltd Team

Rated 5 out of 5 stars

Greg proactive in finding the best…

Greg proactive in finding the best value health insurance for me. Responds very fast to questions , highly recommend.

6 February 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you ever so much for taking the time to leave a review. We really appreciate clients taking the time to review our services. - Assure-U international Ltd

Rated 5 out of 5 stars

Easy

Easy, smooth and very professional. I've been speaking with Greg for nearly 8 years now and I can honestly say I will not trust anyone with my health insurance as I trust Greg and his team. Thank you for everything. Highly recommended.

5 January 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you for your loyalty and for sharing your experience. We pride ourselves on being professional and making the insurance process as smooth as possible for our clients. It’s an honour to have earned your trust over the past 8 years. Thank you for the high recommendation! - Assure-U International Team

Rated 5 out of 5 stars

thorough reliable Service

Professional thorough reliable Service

Would highly reccomend

21 January 2026
Assure-U International Ltd logo

Reply from Assure-U International Ltd

We really appreciate your feedback! As always a pleasure dealing with you! - Assure-U International ltd team

Rated 5 out of 5 stars

Full explanation to enable planning and…

Full explanation to enable planning and ease of use,together with exceptional personal attention.

13 January 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you David! We really appreciate the time you took to write this review! - The Assure-U International Team

Rated 5 out of 5 stars

First class advice and service !

I have worked with Assure-U for many years and continue to be impressed by their highly personal service and first-class insight and advice enabling me to maintain competitive premiums for my PMI with top providers.

6 January 2026
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Annabel! Thank you for the really lovely review. We ppreciate you taking the time to do so! As always we look forward to continuing to work with you!

Rated 5 out of 5 stars

Greg is always incredibly helpful

Greg is always incredibly helpful, informative and supportive with our PMI requirements. The process to review and change providers was seamless and very quick, with minimal disruption. I would highly recommend.

15 December 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Roger,

Really appreciate you taking the time to provide some feedback! It was a pleasure working with you as always. Look forward to speaking again soon!

Rated 5 out of 5 stars

Well informed advice and great communication- 100%

Well informed advice and great communication from Greg - a real person and not an AI computer - 100% recommend and five star - well worth contacting.

15 December 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Angus,

We really appreciate your feedback! It means the most! We look forward to working with you again for years to come!

Assure-U International Ltd Team

Rated 5 out of 5 stars

Very good communication

Very good communication, excellent advice, super efficient.

11 December 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi Andy, Many thanks for the kind review! Really appreciate it! Look forwrd to working with you again! - The Assure-u International Team

Rated 5 out of 5 stars

Great communication and explains…

Great communication and explains everything clearly

9 December 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi,

Thank you for the review and we really appreciate the positive words! always here to help! - Assure-U International Team

Rated 5 out of 5 stars

Greg Webster was clear and extremely…

Greg Webster was clear and extremely patient. Thanks to his reaching out we now have better cover at a markedly lower price. (Also as someone with a nasty allergy to form filling, the paperwork was almost painless) Thank you Greg!

28 November 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Hi! it was truly a pleasure working with you this year and we look forward to working with you for years to come! - Assure-U International Ltd

Rated 5 out of 5 stars

Greg goes above and beyond to help find…

Greg goes above and beyond to help find the right policy for you. He is kind, helpful and brings so much experience and advice. He works to get the very best policy that suits you, and I am so glad he is in my corner and managing this for me. He came highly recommended from a really good friend of mine when he had helped them, and I'm very grateful and couldn't recommend him enough.

25 November 2025
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for taking the time to leave this review. I really appreciate your trust, and I am genuinely pleased we have been able to find cover that fits what you need.

It means a lot that you came through a recommendation and that the experience has lived up to that. I will always aim to keep things clear, look after the details, and make sure your policy stays right for you as things change.

Thanks again for the support, it really does make a difference. - Assure-U International Ltd Team

Rated 5 out of 5 stars

Switching & renewing a policy.

I had a great experience when switching my health insurance policy. Greg made it very easy and did the research for me. I'm extremely grateful and would highly recommend this service.

Thank you.

11 November 2025
Rated 5 out of 5 stars

Fully Supported our Business Healthcare

We have been using Assure-U and dealing with Greg for several years, they assisted in the initial setting up of our business healthcare plan and undertake on-going market reviews. I would have no hesitation in recommending Assure-U, they are always working toward the best interest of your business, ensuring all your requirements are met. They are responsive, fully supportive and always on hand to help, they make the whole process simple and straightforward.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

First Class Service

Friendly, personable, professional Greg is an absolute dream to work with always going above and beyond.

29 October 2025
Unprompted review
Assure-U International Ltd logo

Reply from Assure-U International Ltd

Thank you so much for your lovely review! We’re thrilled to hear that Greg’s friendly and professional approach has made such a positive impression. Going the extra mile for our clients is what we aim to do every time.

Warm regards,
The Assure-U International Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look