Aspect Reviews 20,256

Kai was very helpful in diagnosing the issue and accommodating , we would recommend Kai

Very prompt and polite service.

engineer Frankie great guy , always communicative and positive
much appreciated , an asset to the company

Very helpful, explained everything and super quick!

We had issues with underfloor heating leak and boiler losing pressure. Joe attended the job. Amazing knowledgable professional. Found issues very fast, went extra mile, provided report and explained everything in detail. Highly recommend.

Excellent service from start to finish. Prompt response to enquiry, excellent analysis and communication of problem, early resolution and very courteous operative.

You did not say of any charges and attended the site. You are not able to do the work and now you want to charge me for attendance fee. Not appropriate as you stated not call out charges will be incurred.

Terrible service - plumber overcharged hugely (apparently was at our property for over 4 hours!) and we then emailed this company to ask for an invoice and they never came back to us until nearly 6 months later stating we owed them £200!

I had an emergency and Aspect was contacted. An electrician was sent after a short while. After investigating the fault, the engineer made me aware that the problem was a bad one. He was honest with me that he wouldn't touch the job unless rewiring was done first in the garage and a new switchboard fixed, then he'd continue to rectify the problem. Aspect gave me a quote which i agreed to and requested for the same engineer who discovered the fault. Aspect managed to send me the engineer i requested for. I didn't have to wait too long the electrician. He came and did a fantastic job. I don't hesitate to recommend Aspect to anyone who needs their support. Aspect is one of the best and their quote too was reasonable.

Poor report complained to manager still awaiting a reply from contract manager and invoices are on dispute pending a reply.

From the initial phone call to the resolution of our problem by Calum, it's been a good experience. So grateful to Calum investigating the problem and resolving the problem. One issue was my receiving a phone call the next morning to be advised that the call out charge was not included in the costs I paid the day before! It would have been nice to have been advised that the call out charge was not included in the invoice I paid.

Klaudi is a great guy, very professional. Would really recommend him for any work you need done. 😊

Very professional service.
Chap that came out was very thorough and effecient

Muzzy came out to unblocked our drains clean it out throughly for us very professional and well presented
Defo will recommend them to others

Efficient, informative, professional. Did the job so well.

The engineer was quick to diagnose the problem. He communicated clearly without jargon. He worked hard to resolve the problem and acted in a thoroughly professional manner and was kind and courteous. I would highly recommend Aspect and use them again.

SCAM Do not use!!! I called for a minor job pairing our velux remote. i was advised to make a video for a quote. Then followed up and was told they needed to see the job to quote which costs £60. The lady said the job would likely be about 2 hours and the £60 would be deducted if I went ahead. The engineer came, who said he was new and had no idea how the company or Velux windows worked. Then I received a quote for £666 to essentially pair the remote!! I will of course not go ahead and as a result lose £60 for someone who had zero idea to come around. Terrible scam to take your deposit, terrible service. Zero solution Please do not use!

Fantastic service - Sam and Nick were the dream team. They investigated and clearly explained what was needed to be done. They were so good and can not recommend them highly enough.