A Shade Greener Maintenance (Solar) Reviews

2,864

•

4.8

Solar Energy Company

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Review summary

Created with AI, based on recent reviews

Evaluating 686 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers frequently praise the local engineering staff for being extremely prompt, polite, and professional when visiting homes to replace faulty inverters, thoroughly explaining maintenance procedures, and ensuring equipment operates smoothly. Consumers consistently highlight the exceptional support provided by both the legal and customer service teams, noting that staff members are always friendly, highly approachable, and remarkably quick to respond to urgent questions. However, some customers also noted frustrating communication hurdles, mentioning that emails were occasionally completely ignored and call handlers provided unhelpful, rigid responses regarding general administrative property matters.

What people talk about most

Staff

Reviewers mention positive feedback about staff members, highlighting their helpful and efficient approach.... See more

Service

Consumers find service to be positive, highlighting efficient and professional engineers who resolve issues... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising staff for being exceptionally... See more

Response time

Customers had positive experiences with response time, consistently reporting exceptionally fast and... See more

Customer communications

People report ambiguous experiences with customer communications. Some consumers experienced very helpful and... See more

Reviews shaping this summary

Francesca always keeps me informed about reading submissions and lets me know when data has been sent to EON. She was also very helpful when we needed the inverter replacing and when we had problem... See more

Company replied

Just had a new inverter fitted by Mark Morgan of A Shade Greener Maintenance Team. Mark was polite, explained what he had to do and completed the work in about half an hour. Everything from start... See more

Company replied

I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more

Company replied

An appointment for routine maintenance was made for between 8am and 12 today. Steve, phoned 20 minutes before arrival and well within the advised window. He fitted carpet protection over his bo... See more

Company replied

Company details

Solar Energy Company

Written by the company

A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.

Contact info

United Kingdom
ashadegreener.co.uk

4.8

Excellent

3K reviews

5-star

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 24 hours

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All reviews

(2,864)

664 reviews in the last 12 months

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Jun 11, 2026

Recommend

Ricky arrived early, which suited me. He replaced the broken parts. He also advised the best times to use appliances, to get the most benefit from the solar panels.

10 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 12, 2026

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Jun 11, 2026

The lady was quick and to the point…

The lady was quick and to the point checking my account and giving me the advice I needed 10/10 excellent service thankyou

11 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 12, 2026

Jun 11, 2026

Quality customer service

Great customer service, answering my query politely and knowledgeably.

11 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 12, 2026

Jun 11, 2026

Izabela Saldat was amazing and dealt with Deed of Variation very quickly, thanks

9 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 10, 2026

Jun 9, 2026

Jun 3, 2026

Karen was well patient and took time to…

Karen was well patient and took time to explain everything clearly to me about my solar panels that I have got when moved into new home. Thank you for your time.

3 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 4, 2026

Jun 3, 2026

Karen was polite and brief and…

Karen was polite and brief and confirmed appointment

3 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 4, 2026

Jun 2, 2026

Karen was very polite and got my query…

Karen was very polite and got my query solved quickly. Thank you<3

2 June 2026

Unprompted review

Reply from A Shade Greener Maintenance (Solar)

Jun 3, 2026

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