asdagiftcards.com Reviews 

2,608
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 898 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate when purchasing digital gift cards, noting that the ordering steps are clear and straightforward. People often point out how convenient it is to top up savings accounts and send presents directly to family members. Some reviewers were not happy with the online payment methods, mentioning difficulties when trying to complete transactions through Worldpay. Additionally, a few customers encountered unexpected transaction errors, failed orders, or problems trying to add funds regularly. Others also expressed concerns regarding security and the reliability of receiving purchased vouchers.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many finding gift cards and Christmas savings schemes... See more

User experience

Users describe positive interactions with user experience, highlighting how smooth, reliable, and hassle-free... See more

Payment

People report negative experiences with payment, highlighting persistent issues and constant failures when... See more

Website

Consumers find website to be ambiguous, experiencing a mix of very smooth transactions and frustrating... See more

Order

Reviewers express mixed feelings regarding their order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(2,608)

884 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This was a fraudulent transaction after…

This was a fraudulent transaction after my card details were stolen.

9 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Eric, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter and would strongly recommend contacting Report Fraud as they will be able to support further in this situation. Best wishes, Libby

Rated 5 out of 5 stars

Christmas Savings

Ideal for saving for Christmas, the more you save, the bigger the bonus you receive, I have saved with Asda Christmas since they started the scheme. Well worth a try.

9 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jayne, we are so happy to hear you've had such a positive experience with the Christmas savings scheme since it started! We truly appreciate your loyalty and kind words. Thank you for recommending us! Best wishes, Libby

Rated 1 out of 5 stars

Got charged £50 but never got the gift…

Got charged £50 but never got the gift card

8 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Sharn, thank you for taking the time to leave a review. We have checked our system and can confirm that no payment has been taken on our side. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 3 out of 5 stars

I like the idea of the card but it’s so…

I like the idea of the card but it’s so hard to navigate to where you want to find your card number and there no barcode that I can find to save it to use when I go shopping to use the card you need to make the e gift card more accessible in sending the recipient the bar code that goes with it to use it more easily

6 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Michelle, we appreciate your feedback regarding the navigation and accessibility of our egift card features. We understand that finding the card number and a scannable barcode is important for a smooth shopping experience. We are actively looking into ways to make these features more user-friendly and readily available for recipients. Best wishes, Libby

Rated 5 out of 5 stars

It was so clear and easy to do

It was so clear and easy to do. I'm building my savings pot for Christmas and well on my way already

7 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Maeve, we're so happy to hear that you found the process clear and easy! It's wonderful to know you're making great progress on your Christmas savings. We appreciate your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

Always a good online service...do a…

Always a good online service...do a weekly shop and always a great delivery..no substitutes..friendly delivery driver

14 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Wendy, we're so glad to hear you consistently have a great online shopping experience with us, including wonderful deliveries and friendly drivers! We appreciate your kind words. Best wishes, Libby

Rated 5 out of 5 stars

It was quick and easy to navigate I did…

It was quick and easy to navigate I did the Asda Christmas club last year and it made it a less stressful Christmas

8 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Linda, thank you for your wonderful feedback! We're so pleased to hear that our Christmas club helped make your Christmas less stressful and that you found it quick and easy to navigate. Best wishes, Libby

Rated 1 out of 5 stars

No barcode provided making it difficult…

No arcade provided making it difficult to top up in store and means I'll be forced to use a manned checkout when I wish to use it as can't input barcode on selfscan or scan and go which is my preferred option especially when the storevis busy. Unimpressed

7 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Claire, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please do not hesitate to reach out whereby our team will be able to support you further. Best wishes, Libby

Rated 5 out of 5 stars

Great idea!

I find the Christmas savings card very useful, it's easy to tip up too,
The only improvement I would like to see is if you could add to it while paying for online groceries.

31 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Erica, we're so happy to hear you find our Christmas savings card useful and easy to top up! We appreciate your suggestion about adding to it while paying for online groceries; we are always looking for ways to improve our services. Best wishes, Libby

Rated 1 out of 5 stars

Wouldn't provide an invoice

Wouldn't provide an invoice - won't be using again.

31 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jessica, for purchases of a gift card as a retail customer you will receive a receipt/ order confirmation. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 5 out of 5 stars

It was quick and easy and got the card…

It was quick and easy and got the card to my daughter really easy

7 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Lisa, we're so happy to hear that sending the card to your daughter was a quick and easy process for you! We appreciate your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

Asda Christmas savings card

I use the Christmas savings gift card. I top it up monthly online and there is a great bonus added at the end.

31 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Deborah, we're so happy to hear you find our Christmas savings gift card beneficial, especially with the bonus! Thank you for your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

Great way to save for Christmas

Great way to save for Christmas

6 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Leanne, we're so happy to hear that we can help you save for Christmas! We appreciate your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

Was done in 2 minutes and set up

Well it was straight forward and that way it will come off every month

5 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Mrs Kulis, we're glad to hear that your experience was straightforward. We appreciate your feedback and thank you for sharing it with us. Best wishes, Libby

Rated 1 out of 5 stars

Bought gift card apple

Bought gift card apple
Was already claimed so don’t get the money and Apple won’t give it me back so 75 quid conned cheers

30 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend contacting Report Fraud whereby they will be able to look into your query further. Best wishes, Libby

Rated 5 out of 5 stars

Great gift card

Great gift card useful that you can use as saving card and top up as you go

5 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Nicola,

Thank you for taking the time to leave a review. We are glad to hear that the gift card is useful and that you can use it as a savings card.

Best Wishes,
Grace

Rated 5 out of 5 stars

I lost my gift card

I lost my gift card, emailed the customer service and within 2 working days I received the replacement.

4 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Gary,

Thank you for taking the time to leave a review. We are glad to hear that the team managed to resolve this matter for you.

Best Wishes,
Grace

Rated 1 out of 5 stars

It was a scam I didn’t purchase them…

It was a scam I didn’t purchase them but the bank returned te money

4 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Judith,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

I was scammed into the payment by…

I was scammed into the payment by remote access by persons unknown.

28 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Neville,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

very helpful understanding

very helpful understanding

3 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Paul,

Thank you for taking the time to leave a review. We are glad to hear that the the staff were helpful and understanding.

Best Wishes,
Grace

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look