asdagiftcards.com Reviews 

2,609
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,609)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Add on to card

It was easy to add on

6 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi there, we're so glad to hear you found it easy to add on! We truly appreciate your positive feedback and kind words. Best wishes, Libby

Rated 5 out of 5 stars

It was easy ot order and instantly sent…

It was easy ot order and instantly sent thank you

13 August 2026
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Reply from asdagiftcards.com

Hi Kuldip, we're so glad to hear that your ordering experience was easy and that your item was sent instantly. Thank you for your kind words! Best wishes, Libby

Rated 1 out of 5 stars

I ordered 2 Costa vouchers for birthday…

I ordered 2 Costa vouchers for birthday presents and did not receive them.
I had to keep emailing and in the end was given a refund plus the promise of an Asda e voucher which I also haven’t received!!
I have to say that the person in customer services was very helpful but am still waiting for the voucher even after emailing again!!
Definately won’t be using Asda again for purchasing vouchers of any kind, very disappointing!

6 August 2026
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Reply from asdagiftcards.com

Hi Carol, we are sorry to hear your frustration on this matter. We always aim to deliver a great service and are disappointed when we do not meet expectations. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 1 out of 5 stars

This was a scam

This was a scam . I did not purchase these gift cards. I tried to email you immediately but my email was sent back not received.

12 August 2026
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Reply from asdagiftcards.com

Hi Caroline, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter, we strongly recommend contacting Report Fraud who will be able to assist further. Best wishes, Libby

Rated 1 out of 5 stars

This was a fraudulent purchase with…

This was a fraudulent purchase with someone else using my credit card. Your process is flawed and open to abuse because you are happy for the fraudster to enter an email address that is not mine and therefore they receive the vouchers from that email!

12 August 2026
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Reply from asdagiftcards.com

Hi there, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter, we strongly recommend contacting Report Fraud who will be able to assist further. Best wishes, Libby

Rated 5 out of 5 stars

I have used Asda gift cards to save for…

I have used Asda gift cards to save for Christmas for years. It really does help a lot at this time of the year.

12 August 2026
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Reply from asdagiftcards.com

Hi Dee, thank you for your wonderful review! We are so pleased to hear that our gift cards have been a helpful tool for your Christmas savings over the years. It's great to know they make a difference for you. Best wishes, Libby

Rated 5 out of 5 stars

I'm so glad I can top up my gift card…

I'm so glad I can top up my gift card on line, I've had to keep topping up at the supermarket for sometime but now it's much easier! 😊

11 August 2026
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Reply from asdagiftcards.com

Hi Kalpana, we are so pleased to hear that our online top-up option has made things much easier for you! We appreciate you sharing your positive experience with us. Best wishes, Libby

Rated 1 out of 5 stars

You scammed me

You scammed me

12 August 2026
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Reply from asdagiftcards.com

Hi Alison, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter and would strongly recommend contacting Report Fraud for further investigation. Best wishes, Libby

Rated 5 out of 5 stars

Good system setup

4 August 2026
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Reply from asdagiftcards.com

Hi Michael, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 1 out of 5 stars

AVOID AT ALL COSTS

Gift card did not work as advertised. Contacted customer services and simply told to contact Apple as it wasn’t their problem. Will not use again.

4 August 2026
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Reply from asdagiftcards.com

Hi Charlie, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. Please can reach out using our contact us form whereby we will be able to assist you further. Best wishes, Libby

Rated 1 out of 5 stars

I asked for my money back and did not…

I asked for my money back and did not get

4 August 2026
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Reply from asdagiftcards.com

Hi Duncan, we are truly sorry to hear that your refund request was not processed as expected. Please reach out using our contact us form on our website, whereby our team will be able to support further. Best wishes, Libby

Rated 5 out of 5 stars

Great

Great, nice and easy. Will use again.

3 August 2026
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Reply from asdagiftcards.com

Hi James, we're so happy to hear you found our service great, nice, and easy! We appreciate your kind words and look forward to serving you again. Best wishes, Libby

Rated 5 out of 5 stars

Good service

Good service

3 August 2026
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Reply from asdagiftcards.com

Hi Mrs Lang, thank you for taking the time to leave a review. We are pleased to hear you are happy with the service provided. Best wishes, Libby

Rated 3 out of 5 stars

The gift card was fine simple to do no…

The gift card was fine simple to do no problem however having a trolly with nearly £200 worth of shopping and no tills open other than self serve was shocking . The staff I spoke to in ellesmere port said management had removed the staff off the tills for other jobs . This is why I dont like using asda and dont use it very offen

3 August 2026
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Reply from asdagiftcards.com

Hi Scott, we appreciate you taking the time to share your recent shopping experience with us. We sincerely regret any inconvenience caused by the lack of open staffed tills during your visit, especially with a large trolley of shopping. We understand how frustrating this situation must have been for you. We are actively reviewing our staffing allocations to ensure a smoother checkout process for all our customers. Your feedback is invaluable as we strive to improve our service. Best wishes, Libby

Rated 4 out of 5 stars

Nice easy to do smooth and tucked away…

Nice easy to do smooth and tucked away for Xmas spend and I’ll earn money on it

9 August 2026
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Reply from asdagiftcards.com

Hi Jenny, we're so glad to hear you found our service easy to use and beneficial for your Christmas savings! We appreciate your positive feedback. Best wishes, Libby

Rated 5 out of 5 stars

Delivered on the day of my…

Delivered on the day of my granddaughter’s birthday which was brilliant. What made it even more special was the little note you could put with the gift card. Really pleased with the service

9 August 2026
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Reply from asdagiftcards.com

Hi Patricia, we are so pleased to hear that the delivery arrived on your granddaughter's birthday and that the personalized note added to the special occasion. We truly appreciate your kind words about our service! Best wishes, Libby

Rated 5 out of 5 stars

Easy to do and use

2 August 2026
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Reply from asdagiftcards.com

Hi David, we're so glad to hear you found our product easy to use and straightforward. We appreciate your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Great way to Save

Easy to set up and use

9 August 2026
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Reply from asdagiftcards.com

Hi Terry, we're happy to hear that you found our product easy to set up and use. We appreciate your positive feedback! Best wishes, Libby

Rated 5 out of 5 stars

Great company to buy from

Great company to buy from

2 August 2026
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Reply from asdagiftcards.com

Hi Yogesh, we appreciate your kind words! We are so happy to know you had a great experience with us. Best wishes, Libby

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