Autism 360 Reviews 62

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I was hesitant to proceed with the assessment for my son because of past experiences with Autism 360. I had a letter in the post as a reminder to proceed forward with the assessment. I'm so glad I did... See more

Company replied

Rated 5 out of 5 stars

Honestly I can’t thanks Autism 360 staff enough. They were quick to arrange an appointment for my little boy and promptly met with us the begin his assessment. They were attentive to his needs and we... See more

Rated 5 out of 5 stars

I highly recommend autism 360 to anyone who is considering getting a diagnosis. My daughter has recently been assessed and diagnosed with autism and we both cannot praise Marie enough, who led my daug... See more

Company replied

Rated 1 out of 5 stars

This company needs to look at the bigger picture. I was suprised how quickly I was not given a diagnosis, the video assessment is very rushed, brief, not really appropriate for an adult. The informati... See more

Company replied

Company details

  1. Mental Health Clinic

Written by the company

We have a passion for changing lives! ASD 360 are a specialist Autism Clinic providing Autism Spectrum Disorder (ASD) diagnosis for adults throughout the United Kingdom. As an advanced, forward-thinking, private organisation, we run diagnoses and assessments through virtual video calls. The highly skilled and experienced team of Autism Clinicians at Autism 360 are dedicated to providing the highest quality of care and support to our patients and their families.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

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Rated 5 out of 5 stars

ASD 360 Assessment

The people I have spoke to on the phone were all very helpful and nice. I got assessed by Angela Walker who was very patient with me and made me feel at ease. Again in the follow up Angela was great, clearly very good at her job.The report I got back was very thorough and detailed. Due to their professionalism and their caring manner I would highly recommend ASD 360 to anyone seeking a diagnosis of Autism.

14 February 2024
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you for your detailed and complimentary feedback. it is so important to feel comfortable in the assessment as much as possible, and its great that with Angela you achieved that.

Thanks for the recommendation too! Your feedback will be invaluable to others considering us for an assessment.

Rated 5 out of 5 stars

Very validating and straightforward.

I just have to first say; Thankyou ASD 360. Thank you very much indeed. the service was quick and straight to the point and so very validating.

I've been invalidated quite severely by NHS services my whole life in regards to my autistic traits. with ASD 360 I was finally heard and seen for my authentic self and real struggles despite my heavy masking behavior, even after 30 years of life.

That part of me which is such a big part of me, my autistic self, which I hid for so many years... I now feel more relaxed about now. Time to come out back into the world without shame and self judgement.

I would highly recommend this service to anyone who suspects they are autistic.

14 February 2024
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for your detailed review.
We are so pleased that you feel heard and validated by your assessment with us. Its wonderful to hear that it has had such a positive effect on you; that's what we hope for with every assessment.

Thanks again,
Autism 360

Rated 5 out of 5 stars

The experience was stress free and easy…

The experience was stress free and easy to follow. Assessor made the process clear and concise throughout and the report afterwards was detailed and helpful.

15 December 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks for leaving us a review Tom. It is important for us that we make the process and report as clear and detailed as possible, and glad you found this helpful.

Thanks again,
Autism 360

Rated 5 out of 5 stars

Straightforward

The process was straightforward, the payment plan was clearly explained, and the assessor, Angela, was very friendly and made sure that I felt comfortable during the whole assessment. She explained everything clearly and was very supportive. I totally recommend!

24 January 2024
Unprompted review
Autism 360 logo

Reply from Autism 360

Hi Ana. We really appreciate you leaving a review. We are pleased you found the payment process clear to follow and had such a positive experience within your assessment. We aim to be as supportive as possible through all stages of your assessment journey, from onboarding and payment through the assessment itself.

Thanks for the recommendation!

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish..thankyou so much lou, Liz, Bryan & Angela.
Sammy.

1 February 2024
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for leaving feedback. We are glad you have had such a positive experience with us; it is our aim for everyone we work with.

Rated 5 out of 5 stars

Can’t fault the service at all

Short waitlist, Angela was my assessor and she was brilliant at making me feel comfortable and a great listener, very understanding. Can’t fault the service at all. Thank you very much.

17 January 2024
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for your feedback Mollie, and for it being such positive feedback. We will share your feedback with Angela. Great to hear you had such a positive experience, and was able to take advantage of our short waiting lists.

Rated 5 out of 5 stars

Autistic Adult

Highly recommended company that provide a 10 out of 10 service for something that can be very stressful.
All areas of the business were extremely helpful and supportive, they made the process very structured and easy to follow.

I was waiting for a diagnosis from the NHS for 5 years and after a very negative experience i decided to go private. My partner had recently used ADHD 360 (also highly recommended) so i decided to use the Autism service as the price was competitive for this service.
I managed to get my first appointment within a week and the whole process was done within 2 weeks. After so many years of not being listed to it felt so nice that assessor really listed and discussed what i had to say. She explained the reason my mind works how it does and went in to great details about autism as a whole.

I've come out of the process a lot more confident and accepting of myself and this is thanks to ASD 360 :)

17 October 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Hi Pete,
Thanks for taking the time to leave us a review, and such a positive one it is!

I am glad our short waiting list proved helpful for you after your NHS waiting time, and that the experience with the clinician was so positive.

It makes us all very happy to know it has had a positive impact on your confidence, and that we've been able to be a part of that.
I will pass your compliments for ADHD360 over to them as well!

Thanks, Liz

Rated 5 out of 5 stars

I’ve recently used Asd360 for my 9 Year…

I’ve recently used Asd360 for my 9 Year old. From start to finish the service was very helpful and responsive. Answered any questions I had and nothing was too much bother.
Angela & Brian were both great, they made us feel at ease straight away and follow up appointment was a breeze I found them really easy to talk to. I was given lots of useful information of help and support that’s available to not only my daughter but to myself also.
I’d highly recommend Asd360 to other families it’s well worth it. They also do payment plans for those who can’t afford the big lump sum in one hit.
Thanks again Asd360.

3 January 2024
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you for leaving your review. We are so pleased you found the process straightforward and helpful to your daughter and the family.
We understand choosing a private autism assessment, to overcome current barriers such as NHS waiting lists brings some costs. Our payment plans therefore make private assessments an option for many more people.

Thanks for choosing us for the assessment, and for recommending us to others!

Rated 5 out of 5 stars

Absolutely amazing and professional…

Absolutely amazing and professional service. From enquiring about the service by telephone, to full diagnosis, every encounter was both professional and informative. Appointments were quickly arranged and the full assessment process explained clearly, alongside the costs. We were seeking a private diagnosis due to long NHS waits and a diagnosis being necessary to receive support quickly at university - and we weren’t disappointed. The initial screener gave the indication to continue with the assessment and then we booked for an assessment with Sally. Sally was the perfect assessor, putting my daughter at ease within minutes of meeting her. She had been reluctant to even attend the assessment on Skype (she doesn’t like unfamiliar conversations!) and was highly anxious prior to it - but Sally was amazing. She explained the process and how the assessment would work at all points which gave my daughter the confidence to talk and admit her difficulties. The feedback meeting was sensitive and the report was a highly accurate description of the difficulties for my daughter alongside recommendations for support, which we are highly grateful for. A truly positive and professional experience and highly recommended!

4 December 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you for leaving such a detailed review. I am so pleased to hear of your positive experience within our service, and that you found our short waiting list some relief for you.

Every aspect of our service is designed to be sensitive and responsive to everyone involved, and I am glad this approach was helpful for you and your daughter.

Rated 5 out of 5 stars

I had a great experience with asd 360…

I had a great experience with asd 360 prefect very quick diagnosis. Lovely team and everything I asked was never to much much recommended to other parents. It worth the money. Scarlett mum

7 December 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for your review Kirsty. We are glad you had a positive experience and found our ability to assess with minimal delay helpful.
We are confident the review will reassure others also considering an assessment, so thank you, on behalf of other parents.

Rated 5 out of 5 stars

Becky was extremely empathetic and…

Becky was extremely empathetic and patient during my assessment, making me feel comfortable all throughout.

As someone who's had bad experiences with disability discrimination in the workplace, the appendix that was delivered to me after my diagnosis has filled me with more confidence when applying for work again.

20 September 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks for your review Will.

We are glad you found the appendix on your report helpful. We have designed the appendix to be shared with employers or others who would benefit from knowing your diagnosis, and suggested adjustments, but don't need to have the detail contained within your report.

We wish you every success when you look for work.

Thanks
Autism 360

Rated 5 out of 5 stars

Fantastic service

Was a bit weary of private diagnosis process as i thought it may be rushed however it was the complete opposite. They lady was super kind and understanding and super thorough and I didn't feel rushed at all.
The feedback session was a really nice thing too as they answer any questions you have so you dont feel like the labels dumped on you.

7 September 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for leaving a review of your experience.
We pride ourselves on offering a thorough assessment. We are glad the feedback session proved helpful for you, and hope it answered your questions.

Please also consider joining our free webinar if you have the opportunity which can also help with any additional questions you may have. Info will be shared with you soon, if it hasn't already.

Thanks for choosing Autism 360 for the assessment.

Rated 5 out of 5 stars

Autism assessment and diagnosis

Very thorough assessment
I felt at ease as much as I could
Lily made me feel listened to
and she understood my difficulties
Would highly recommend

7 August 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you for your positive review. We always aim to make the person being assessed feel at ease and heard, and we are glad this was your experience with Lily.

Rated 5 out of 5 stars

Highly recommend ASD360

My son (aged 4) was assessed by ASD 360 and received his diagnosis. The process was fairly straightforward and explained well by the staff. Lily and Angela were absolutely lovely, accommodating and made reasonable adjustments for my son due to him also having a diagnosis of ADHD. I would highly recommend to anyone who would benefit from an assessment.

2 August 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you so much for your feedback. Assessing in a person centred way, making adaptations where needed is important to us, and we will always do so as much as possible.

We hope sharing your experience will be helpful to other parents considering an autism assessment for their child.

Rated 5 out of 5 stars

Highly recommended!

I was referred to ASD360 which is a partner company of ADHD360. Despite being a new company, I was / am very impressed with their whole system. Details on the website are self-explanatory and covers most of the basic information one would seek in the first instance. Responses from administration were quick and clear. My clinician was perfect. I felt very comfortable with Sally during my assessment and feedback sessions. In my final report, I requested a minor amendments couple of times (some information were missing / needed updating), both administrator and clinician sorted them out for me in a short span of time.
Two pieces of feedback for improvement from me:
(1) review website account services whereby allow uploaded documents to be deleted / updated. This will avoid multiple versions of the same document in the system.
(2) review and update some of the pre-assessment online questionnaires / questions as a few of them were written from a third person (a parent, guardian, etc.) point of view.

11 July 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for your review. We will take your feedback into consideration.
We are pleased you had a positive experience with Autism 360, and thank you for choosing us for your assessment.

Rated 5 out of 5 stars

ASD 360, A BRILLIANT TEAM OF PROFESSIONALS WHOM I CANNOT PRAISE ENOUGH

I CAN WHOLEHEARTEDLY RECOMMEND THE ASD 360 TEAM FOR ASD ASSESSMENTS.
FOLLOWING MY DYSLEXIA DIAGNOSIS WITH A SPECIALIST PSYCHOLOGIST AND POSITIVE SCREENING FOR ADHD, I WAS ENCOURAGED TO SEEK FORMAL DIAGNOSIS FOR ADHD AND AUTISM, I WAS SO VERY GLAD I CHOOSE THE ADHD 360 AND ASD 360 TEAM.
I FOUND LIZ, ANGELA AND LOU TO BE VERY APPROACHABLE, PATIENT, FRIENDLY, KNOWLEDGABLE AND PROFESSIONAL, I CANNOT PRAISE THEM ENOUGH FOR THEIR HELP AND SUPPORT. THE PROCESS OF ASSESSMENT AND PRICING WAS MADE EASY FOR ME TO UNDERSTAND IN STRAIGHTFORWARD LANGUAGE WITH HELP MADE AVAILABLE. A HIGHLY QUALIFIED TEAM WITH A LOT OF EXPERIENCE.
AFTER MANY YEARS OF STRUGGLING, THANKS TO THE ASD 360 TEAM, I CAN NOW MORE CONFIDENTLY FIND A WAY FORWARD WITH A CLEARER UNDERSTANDING OF MY DIFFICULTIES.

6 June 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thanks so much for your detailed review David.

We are so pleased you had such a positive experience with the Autism 360 team, as well as with our colleagues in ADHD 360.

We will pass on your kind feedback to those involved.

It is appreciated that you choose Autism 360, and the wider '360 family', to support you through your diagnostic experience.

Rated 5 out of 5 stars

I joined the ASD assessment and the experience was positive and very helpful!

I joined the ASD assessment and received the diagnosis report a few days ago. Before the assessment, I was worried if I could understand the conversation, had no time to express myself clearly and had to answer the next question quickly. My clinician patiently explained all my questions and didn't rush me because I took a long time to answer. My clinician always made sure I had finished answering before moving on to the next question. I am very grateful to my clinician for giving me some very helpful suggestions, which made me know myself better. Louiscia also solved my problems and replied to my emails quickly.
Overall, the experience was positive and very helpful!

24 May 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you for taking the time to leave us a review.

We are so glad you felt listened to and supported by the clinician who assessed you. It is important to us that you have the opportunity to answer fully, and don't feel rushed.

We hope the suggestions are of benefit to you, both now and in the future.

Rated 5 out of 5 stars

I can not be more grateful to ASD360…

I can not be more grateful to ASD360 for the amazing service they provided to our son and to us as parents. Our son had had several appointments for other conditions prior to coming to ASD and he was really struggling with the approaches being used, being talked about in front of him, negative/clinical comments made. I was very nervous about putting him through another appointment knowing The impact this had had on him previously. I had no reason to worry. Not only did he cope with the appointment, but he actually enjoyed the time he spent with Angela. She was so kind and playful in her approach and my son did not feel he was being observed.
The feedback was a balance of positives about our son as well as highlighting his struggles. More importantly this feedback was given without my son being present so we had time to talk and ask questions. A previous appointment (not ASD360) described my son in front of him, as immature for his age and vulnerable to bullying at secondary school due to his differences. Comments that have stayed with him since. His experience with ASD360 was so different for him.
The communication to throughout was very good, with reception staff as well as those doing the assessment. The process was explained to us and we did not feel rushed. We were able to talk about what life is like for our son and that Angela had a good understanding of who he was which left us feeling we could trust whatever feedback we were given.
The whole experience was warm and professional and I could not recommend enough.

29 March 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you for trusting us with your son's assessment. We are so pleased that you found the experience with us a positive one, both for you and your son.

It is important to us that our processes consider both strengths and areas of need, and is a supportive experience for everyone involved.

We will pass your feedback on to Angela, who we agree is wonderful!

Rated 5 out of 5 stars

ASD 360 : Clinician Lilly.

I wanted you to know about the fantastic service and experience I received from your ASD 360 clinician Lily. Throughout the assessment, Lily made me feel valued, listened to and understood. Lily demonstrated extraordinary empathy and explained everything in a language that I understood. In addition, Lily is brilliant and knowledgeable in her chosen profession. Overall, I am delighted that I decided on ASD 360 and thrilled that I specifically chose Lily.

Employees like Lily are hard to find, and I would appreciate you passing on this positive feedback for an excellent job well done and service that was above standard.

Best wishes,

David Hancock.

14 April 2023
Unprompted review
Autism 360 logo

Reply from Autism 360

Thank you so much David for your detailed and complimentary response. We will indeed share the feedback with Lily.
Thank you for choosing Autism 360.

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