Frame arrived in excellent condition---good packing. Frame quality was as expected--good/decent perhaps not great, but completely acceptable. Low glare plexiglass works well. Size is perfect. Onl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Contact info
5th Avenue 770, 11232, United States
- arttoframe.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The frame was just as described
The frame was just as described. We got the standard acrylic and it looks sturdy and was unscratched. The frame was well packed and arrives undamaged.
Non-existent communication and incorrect shipping!
I ordered a custom frame and was promised a tracking number when it shipped. I didn't receive one after some time, so looked into my order online.
The tracking number associated with my order "didn't belong to me" and I found out my frame was delivered to an address in another state!
The frame was perfect
The frame was perfect. I really appreciated it. The customer service rep was wonderful. I will be using them again.
Very cheap frame
Very cheap frame. Please note this has a piece of plexiglass and not real glass. The backing is a thin piece of cardboard. Extremely cheaply made product.
I am 100% satisfied with my purchase
I am 100% satisfied with my purchase, the product is beautiful. I will be using ArtToFrames again. I don't know how your company does it to have the product shipped and delivered within two days!
Frames were well made
Frames were well made, delivered promptly, good plain black which are my style, and have already made it into two shows. I could have used a bit deeper rabbit as I like to back my watercolors with foamcore, but I made it work and will order again. Thank you!
CMW
Fantastic company and great prices and…
Fantastic company and great prices and great people
Art to Frames Delivers
I’ve ordered frames from Art to Frames several times and they are shipped within a couple of days. The quality and the price are great. I would recommend them.
It was not made clear that if you add a…
It was not made clear that if you add a mat it changes the size of the entire frame. I now have a nice frame that is useless to me. But hey, the frame is nice.
Great products and dependable service
I’ve never been disappointed by any of the frames I’ve ordered from Art to Frames. They do a beautiful job of creating the frames, they’re delivery is prompt, and the packaging always protects the frames. I have ordered multiple times from this company and will again, I’m certain.
Easy ordering and great frame
The ordering process was straight-forward and well explained, and the frame is perfect and included everything to install the artwork and hang it.
Quality and value!
Easy to use site with excellent instructions for providing measurements, mat and frame preferences, and a great selection of frame options. ArtToFrames is my go-to for custome frames at affordable prices.
Package took 4 months to arrive
Package took 4 months to arrive. I'm not exaggerating. By the time my package arrived I'd already purchased something else. I imagine the return process as tedious as delivery was, so I don't have much hope of a smooth return.
May use AI-assist with repliesRead more
We Love our new Frames
We Love our new Frames.
Beautiful frames.
Thank you for assisting us!

Reply from ArtToFrames
Beautiful customized frames with quick…
Beautiful customized frames with quick turnaround time. Delivery was very quick.

Reply from ArtToFrames
Terrible company
Terrible company. My first order was sent to another address and they said they'd make another order if I paid the shipping again. I did and it STILL didn't come to my address even though I clarified several times. Awful service and since I haven't seen my artwork I can't comment on that.

Reply from ArtToFrames
I have not received my picture frame…
I have not received my picture frame which I need by June 12. Please respond asap. Thank you.

Reply from ArtToFrames
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







