Artforma Reviews 

46
TrustScore 2 out of 5

2.1

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Rated 5 out of 5 stars

Is a good product carefuly designed,the electronics are extra fine, i would like also the miroor gave the touch open close switch ,and the weather option in display.

Rated 1 out of 5 stars

I haven’t received my mirror yet. Also the tracking number which send me seems to be wrong on the site of dhl where they’ve send me. It’s supposed to received my order within 3-4 working days and I’m... See more

Company replied

Rated 1 out of 5 stars

I feel frustrated about buying that Come from your store. the mirrors I got do not fit well on the wall. The speakers always make an annoying noise when I press the light switch. And in general the... See more

Company replied

Rated 1 out of 5 stars

I haven't received the mirror yet. It is supposed to come today. What I do not appreciate is the fact that I thought I was ordering the mirror via a Greek site with an estimated delivery of 4 days.... See more

Company replied

Company details

  1. Mirror Shop
  2. Bathroom Remodeler

Information provided by various external sources

Η εταιρεία Foram, γνωστή επίσης με την επωνυμία Artforma, είναι ένας κορυφαίος κατασκευαστής φωτιζόμενων καθρεφτών LED στην την Ευρώπη. Η συνεχώς βελτιωμένη διαδικασία παραγωγής και η πολυετής εμπειρία στον κλάδο, αποτελούν εγγύηση υψηλής ποιότητας προϊόντων με πρακτικά απεριόριστες δυνατότητες διαμόρφωσης.


Contact info

2.1

Poor

TrustScore 2 out of 5

46 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(46)

1 review in the last 12 months

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Rated 1 out of 5 stars

I feel frustrated about buying that…

I feel frustrated about buying that Come from your store. the mirrors I got do not fit well on the wall. The speakers always make an annoying noise when I press the light switch. And in general the quality of construction is very rough

31 January 2021
Artforma logo

Reply from Artforma

Good morning,
We are really sorry you are not satisfied with those items.
Of course, you can response to our email and we will provide more details about complaint and how to return those two items.
Best Regards.
Artfroma

Rated 4 out of 5 stars

All the problems solved with dialog

Very bad after sales service

Updated
I bought a full extra mirror about 3 months ago with a cost over the 500 euros
I noticed with email a defective and not working properly part of the mirror(led problem or else) and after a lot of emails with customer care of your company I have not find any solution to my problem
I send to the company everything needs to recognize the problem(photos even videos) but nothing happen yet and don’t forget that I have active European guarantee
Waiting for a solution
PV

Updated 25/1/21
After a lot of emails the after sales department send to me a replacement set of the defective inner mirror and for the cost of establishment by an electrician a refund of 100 euros
Fair enough
PV

5 January 2021
Artforma logo

Reply from Artforma

Good morning,
We are really sorry that you are not satisfied with our customer service.
Would you be so kind and tell us what has exactly happened?
Best Regards.
Artforma

Rated 5 out of 5 stars

Five stars!!

Five stars!!
Professional company deliver in time very pleased and happy!!!
I suggested to everyone.
Keep the good job!!
Sorry for my english.

10 December 2020
Rated 1 out of 5 stars

A Polish site pretending to be Greek

I haven't received the mirror yet. It is supposed to come today. What I do not appreciate is the fact that I thought I was ordering the mirror via a Greek site with an estimated delivery of 4 days. There was a 4-10 day shipping notice but thinking that I was ordering from a Greek site (fully in Greek language) the mirror would arrive in 3 days. Nope. Not the case. Suddenly I get emails from a company in Poland regarding the mirror. If I order my product from a Greek site I am expecting my parcel to arrive from within Greece and not Poland.
P.S.
After reading your reply to the above review:
The main issue is not the delay, is that you have made a fully Greek site and you are tricking people thinking that they are ordering from a Greek business within Greece. This should or, if it's not yet, be illegal for sure?

5 November 2020
Artforma logo

Reply from Artforma

Good morning,
We are very sorry about this situation.
From what we can see in our system, the parcel is on its way and should be delivered to you soon. The location does not affect the delivery date, because the date and location are given on our website and in the regulations. We hope that the product will be delivered without a problem and you will be satisfied.
Best Regards.
Artforma Team

Rated 5 out of 5 stars

Perfect

Great fast service, my mirror is perfect. I love it. Thank you artforma.

13 October 2020
Rated 5 out of 5 stars

perfecto

thanks for all, perfect product, fast shipment. great package. nothing more u need

29 July 2020
Unprompted review
Show reviews in all languages. (46 reviews)

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