The mirror's design is nice, but the functionality falls short of expectations. It doesn’t work as I had hoped, and getting support from Poland HQ has been frustrating - responses take several days.... See more
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The logistic company delivered the box broken,with one corner visible strong damaged.They were in late,also.Bad logistic company. But.....Artforma has an very smart system for packing,is amazing p... See more
Poor communication over delivery. We weren’t sure about one parcel was lost or delayed. The traking notification was about 1 parcel instead of 3, so it wasn’t useful. The email response to our qu... See more
Company replied
The mirror was badly damaged. The phone numbers don't work. Barely got a response by mail, but nothing conclusive. Bad experience overall, and still don't have a resolution to my problem, hope I don... See more
Company replied
Company details
Information provided by various external sources
Societatea Foram, cunoscută sub brand -ul Artforma, este un producător de frunte de oglinzi cu iluminare LED în Europa. Imbunătățim în mod constant procesul producției și mulți ani de experiență în industrie sunt garanția produsului de cea mai bună calitate, cu posibilități de modificare practic nelimitate.
Contact info
Romania
- artforma.ro
3.3
Average
263 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A decent looking mirror
The mirror's design is nice, but the functionality falls short of expectations. It doesn’t work as I had hoped, and getting support from Poland HQ has been frustrating - responses take several days.
Unfortunately, the support team in Romania also seems unfamiliar with how the mirror actually works, which makes resolving issues even more difficult.
31 October 2025
Unprompted review
Reply from Artforma
Dear Cristina,
Thank you for your feedback. We’re sorry to hear that there was some confusion regarding the delivery timeline.
Please allow us to clarify: on our website, we clearly state that the shipment of the mirror will be made within 1 business day of placing the order. This refers to the time it takes us to prepare and dispatch the item from our warehouse.
As our company is based in Poland, the delivery time—handled by the courier service—typically takes 4–5 business days, which is also stated on our website.
In your case, the order was placed on February 28th, and we shipped it on March 3rd, which was the next business day after the weekend. The delivery was completed on March 7th, which falls within the expected delivery window.
We hope this explanation clears up any misunderstanding. If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team.
Best regards
Artforma Team
The mirror goes on the pricier side but looks amazing
The mirror goes on the pricier side, but it looks and feels fantastic. Attention to detail, packadging done right, the LED light is pretty uniform and intense (we chose the Philips LEDs), the buttons are neat, all feels great. Have in mind that, if the electrical cable from the wall is not somehow centered in regards to the mirror, iti might cause some problems when mounting, as the space available for for connecting the mirror is a square of aprox 20x20cm.
7 January 2025
Great product,deliver perfect in good…
Great product,deliver perfect in good condition ,works perfect
22 December 2024
No worry's, trusted company
Yes, trustful company friendly customer service, all was fine. I recommend it ...
9 December 2024
Very calitative and very good packing…
Very calitative and very good packing to be delivered in perfect conditions through courier.
16 October 2024
Good product
Good product, but all-in-all a bit expensive for what it offers. The inside temperature sensor is not working correctly, sometimes it shows 32 degrees Celsius when the bathroom thermostat only shows 25 degrees. Also, if you mount the mirror on the same wall with the access door to your bathroom, the side LED might blind you a little when entering the room. Other than that, all is ok, even the delivery was very fast and the package properly secured to protect the mirror.
21 September 2024
Promptness and safety
Everything went perfectly, the products arrived in good condition, everything according to the order sent. Congratulations!
25 September 2024
The product looks amazing
The product looks amazing, I received it quickly, I recommend the brand :)
2 August 2024
Top quality
Top quality, they built it as we wanted. For sure I will buy again.
Many thanks!
19 June 2024
The products don t exist
The products don t exist! They are never coming!
At my last order i specifed that i want to pay when my packet will arrive, i didn t get any emails! From my second order!
1 June 2024
Reply from Artforma
Good morning,
Thank you for your message.
Upon review, we can see that your order was not paid for and was therefore cancelled. All confirmations were sent directly to the email address you provided when placing the order.
If you have any further questions, I am at your disposal.
Best regards,
Martyna Ruta - ARTFORMA
Excelent!!!
Package received fast în România, în good condition.
I received the order very quickly, in perfect conditions.
10 April 2024
Week customer support
Week customer support. I asked multiple times for a certain question and received no response in teo weeks..
Products are very expensive for what they really have on the back.
Would not recommend.
13 April 2024
Reply from Artforma
Dear Alexandru,
Thank you for your feedback. We sincerely apologize for the lack of response you experienced. This is not the level of service we strive to provide, and we regret any frustration this has caused.
Regarding your concern about our products, we always aim to deliver high-quality items that meet our customers' expectations. We understand your concerns and appreciate your honest feedback, which helps us improve.
Please contact our support team directly at hello@artforma.com, and we will prioritize resolving your issue as quickly as possible.
Thank you for bringing this to our attention.
Kind regards,
ARTFORMA
I make the order one month ago and y…
I make the order one month ago and y don't recive nothing!!!
6 April 2024
Reply from Artforma
Hello,
We sincerely apologize for the issues that occurred with the delivery of your product. Upon verification, we see that the shipment was lost during transport, and of course, we have already reached out to you directly via email to address this situation and offer a solution.
Please once again accept our sincere apologies for the entire situation.
Warm regards and have a great day.
ARTFORMA TEAM
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