Arkelunderwriting Reviews 202

This team member, Vee was very patient with sorting my enquiry. Considering I only had a phone number Vee was able to not only find all my insurance documents but also sort out a method so I could ha... See more

The Insurance agent(Linda) was extremely helpful,courteous and responsive.She had good product knowledge and made sure I bought the correct product at an affordable price.I was so pleased that she did... See more

After speaking to Nick from InsureMy I found him to be very helpful in relation to taking out building insurance. he answered all my questions and found the best policy most suited for my requireme... See more

Excellent service for Unoccupied House Insurance. It is a slightly tricky insurance need. Nick couldn't have been more helpful and gave me lots of information. While taking out insurance on the phone... See more

I sent a few emails which were not answered and after 3 days had a "postmaster" message saying the mailbox was full so they hadn't been delivered. I also spent HOURS on the 'phone on hold, but eventua... See more

Ceta insurance were slow and largely unresponsive to my emails and queries, other than for one person - Nathan Anderson - who was efficient, quick on the uptake and fully addressed relevant questions.... See more

Vee was able to engage with me, as a customer who was concerned that their insurance premiums were rising by over 40% and was intent on making this known to CETA before taking their business elsewher... See more

Spoke to Nick today and discussed a new landlords insurance policy. He was very helpful, polite, clear and concise in his communications and ultimately I obtained a policy that was good value for mone... See more

I spoke to a lady called Sli who was extremely helpful. I was very unsure how to arrange cover for an unoccupied property, but she helped me through all the details and kept ne up to date with any che... See more

A young lady took my call, her name was Silindile Mlambi, she was really helpful. She didn't confuse me with a glut of superfluous information, told me what I needed to know and answered my question... See more

Prompt response to phone call. Nick was very helpful and read out all the information I had filled in and checked it was correct. I am very satisfied with the amount I am being charged for Home insur... See more

Cindy did a great job in setting up an new policy and making suggestions as to how to keep the premium to a sensible level. All data was checked and repeated back to me to ensure data was entered corr... See more

Menelisi was great to work with. He was patient with my questions and didn’t pressure me into buying insurance. Just gave me to options and explained things I was unsure about. Thank you for making in... See more

Cindy was very helpful with my query before renewing my policy, and understood my needs and explained details well. My home-insurance renewal quote ended up being even cheaper than the one through the... See more

Melody was super efficient and provided me with all the information I needed to make an informed decision. Also have a discount which was good. Quite expensive but good cover.

Linda answered all my questions with a calm confidence. She was patient and polite. She took time to understand my queries and to ensure I understood what she was telling me. She did not hurry me or p... See more

Moh was extremely efficient, quickly sorted out my policy. Very polite and friendly. Lovely to have an easy straightforward interaction thank you Moh

Had to phone as I couldn’t complete the insurance application online. Priya was very helpful, she went through everything clearly and patiently.

Moh was great, friendly, polite and helpful, he explained everything clearly. I’m very pleased with the level of cover received with this landlords insurance policy . Thanks again.

Priya gave me a clear quote, discussed options and found a competitive price. She provided all the mandatory insurance information and was able to answer any questions I had.

The Advisor was very helpful and explained everything in a professional and calm manner. He was very friendly, polite and courteous at all times. It was a absolute pleasure dealing with him. I would h... See more

Ms Linda is so helpful and positive approachable person,I fund today for doing my home insurance. I am not hesitated to giving her four stars.

My experience was good but it was difficult to get through to the right person as the answer service to the various departments did not respond to the second button it just cut me off.

Nick was very thorough, took his time to clearly respond to my questions.

Melody was very helpful and made sure to call me back when the line dropped out.

Very professional, all details and opinions discussed and agreed.

Sli was the representative that handled my enquiries. They were very professional and clear and at the end of the process offered me a discount given the unusual circumstances of my application. Thank... See more

Mene was very helpful - answered my queries straightaway and was very responsive. Good price, better than the renewal quote from my existing insurer ✅

Helpful call ref lapsed CETA caravan insurance. Ryan was polite and helpful on the call and helped me easily renew there and then

Arranged through CETA insurance, good price, easy to deal with. Cindy was very patient and answered all my questions.

Was given very great service, at a great price. Would recommend to all buy to let house insurance customers know.

Priya at Ceta Insurance sales dept is an excellent staff. She is very knowledgeable and competent in handling the complicate requests from the customer.

I have just had a very smooth transaction with this company to insure my property. Melody made everything clear concise and was a delight to deal with . Thank you

Sli was very helpful from start to finish. She didn’t need anything repeating and acted upon my instructions in a very professional manner. Thank you for a smooth experience.

Phone contact from this company as soon as I entered my details online - normally I wouldn’t appreciate the immediate contact (didn’t even get to the part of the form to give my consent to contact)... See more

The process of re insuring a small property portfolio was straightforward and Priya was excellent in navigating me through and saving me money on my previous insurers. Happy days.

Moh was a great help and he entered all my details and got a great price for my building insurance

Nick was a great guy kind, patient & knowledgeable. Good deal too. I'd thoroughly recommend.

Cindy took time to explain things, I didn't feel rushed great customer service

Simple online template to get a quote and a helpful advisor who got us a good price

Nick the advisor was knowledgeable and easy to deal with. Insurance plan all sorted 👍

The call was easy, and the lady who helped me (I want to say her name was Priya) was very friendly and made the whole call quick and she was very efficient. Great service.

Great serviceMho was courteous , patient and knowledgeable. He made it simple and easy to set up what I needed

Very friendly customer service. Sphesehle from the customer service team was amazing, very patient and very helpful. Well recommended ☆☆☆☆☆

The agent I spoke to was knowledgeable and careful with the details.

Very easy to use on the website. Spoke to the advisor to double check a few things and was very friendly. Explained it all clearly and was helpful to assist

Query was resolved and sphe took his time to explain in details with good customer relationship

Yonanda was very helpful, efficient and friendly - the problem was resolved. A pleasure to deal with!

Mene was extraordinarily patient. Calm and concise. Great price too.

Moh was very helpful and really came up with a quote that wanted me to remain with Ceta. At one point we lost the call and he called me straight away. More people should be like Moh.