Arka Reviews 

2,654
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, with many appreciating the delicate and well-made jewellery that often lasts for years. People frequently highlight the excellent service, noting the responsiveness and how valued they feel. Reviewers also commend the incredibly fast delivery and affordable prices, making it a go-to choice for many. The thoughtful and nice packaging further enhances the positive purchasing experience. However, some customers also noted concerns regarding product quality, with items occasionally tarnishing quickly or breaking easily upon use. A few other people also felt that the actual products sometimes differed from their online images, appearing darker or with defects, and found some items difficult to insert or fragile.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many consistently praising the great quality... See more

Quality

Users describe positive interactions with quality, consistently praising the great quality of products, with... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting its speed and efficiency.... See more

Service

Customers consistently note positive experiences with service, often highlighting the quick and efficient... See more

Price

Reviewers consistently express satisfaction with the pricing, noting that products offer great value and are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

I absolutely love my Huggies Wooden Earrings! And the customer service is truly special. I asked if there may be future batches in different shades and not only were they responsive, they actually did... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,654)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great every time

Great every time. Quick delivery, nice presentation, quality pieces

27 November 2023
Arka logo

Reply from Arka

Thanks very much Pollymaria!

Rated 5 out of 5 stars

Love this shop

Love this shop! Amazing products and such fast delivery ☺️

1 November 2023
Arka logo

Reply from Arka

Thanks very much for the lovely review Emma!

Rated 5 out of 5 stars

Ordered from Canada and was super…

Ordered from Canada and was super impressed with how quickly it arrived.
Beautiful earrings, sad to see you have got rid of all your amazing wooden earrings for stretched ears but happy I was able to gift these to a friend.
Have ordered many times over the years and would highly recommend this shop to everyone. A++++

4 October 2023
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Reply from Arka

Thanks very much Marlia!

Rated 4 out of 5 stars

Want to give 5 star!

Ordering, processing and delivery all 100% 5*! I would like, however, to see a bigger range of tunnels for 20mm size! But brilliant otherwise, many thanks!

4 October 2023
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Reply from Arka

Will do our best to keep stocking up on 20mm+ sizes. Thanks for the review!

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery. Earring were larger than expected but that was a good thing! They are exceptional.

4 October 2023
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Reply from Arka

Thanks for the great review Tracy! Glad you like the earrings!

Rated 3 out of 5 stars

The product was great, listing is confusing

The product was great. Postage quick. However the listing is a bit confusing. The listing was for "tunnels"and the various photos showed a pair of tunnels.
However the listing is for a single earring. It says this at the end of the description which I apparently didn't read all they way to. Only realising my error once it arrived here in Australia. So now I'm logging in to buy a second earring :(

28 August 2023
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Reply from Arka

I'm sorry you didn't see that. All our plugs and tunnels are sold individually and it does say that on every listing. Lots of our customers only have one ear stretched and only want to buy one plug. The picture shows two different angles of the item.

Rated 5 out of 5 stars

Fast shipping to Aust

Fast shipping to Aust! Always get the item i've ordered

30 August 2023
Arka logo

Reply from Arka

Yay! Thanks! Good to know the orders get down under nice and quick :)

Rated 5 out of 5 stars

✨🌈🎉✨

Very happy with my order ,came super fast and the ear weights are just fab 🌟

31 August 2023
Arka logo

Reply from Arka

Thanks very much Lilith! So glad you like them!

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