This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Review summary
Created with AI, based on recent reviews
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Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more
Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more
4.8
Excellent
392 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Fast and quality service
Fast and quality service. The watch is great quality & the engraving is superb
17 July 2024
Fantastic service
Fantastic service. Fantastic time scales. Every question answered in a timely fashion and the necklace was just perfect! Exactly what I imagined!
5 July 2024
The watch I ordered is perfect
The watch I ordered is perfect. The engraving is beautifully done. And excellent customer service and reaching out to me when I had made a mistake on the request. Amazing! Highly recommend!
1 July 2024
Would recommend over and over again!
Kasia helped me with so many different parts of the order and when it came it was perfect and absolutely beautiful ❤️ would buy from again a thousand times over! Cannot recommend them enough
28 June 2024
Wow just wow!!!
Wow just wow!!!
I was looking for special gift for my partner and couldn't ask for anything better. Watch is amazing exactly what I was looking for and engraved message on the back it's just amazing.
I would recommend Architect watches for anyone who is looking for original and unusual gift!!!
18 June 2024
Such a classic watch
The watch is a present for my partner who will be 80 on the 27th and the watch with engraving is beautifull and she will enjoy it. Well done for a quality service.
10 June 2024
Excellent customer service
23 May 2024
Ordered a beautiful watch from here as…
Ordered a beautiful watch from here as a birthday gift. Came within a few days, well wrapped and presented. Can't wait to gift it.
25 April 2024
Lovely watch
Received the watch as described looks great and engraved message is a lovely touch.
25 April 2024
Lovely good quality watch
Lovely good quality watch, it was for my son’s 30th birthday and he loves it. It arrived quickly in a very nice luxurious presentation box.
25 April 2024
Architect Watch - Engraved
Awaiting a reply re metal strap as i was not happy with the leather strap it came with..
21 April 2024
Reply from architectwatches.co.uk
Hi Nasher, looking at your order (#3102), I can see you certainly ordered a black leather strap, I will send you the order confirmation email again so you can see this. The good news is even though the watch is customised with a name on the back, our 'snap straps' can be changed in less than 1-minute, without any need for tools. Just simply change the strap over to the one you were supposed to order. If you look at all of our 5-star reviews, you will see we like to keep our customers happy, so please send us an email and we can help you get the correct strap. Kind regards, Kasia.
Amazing ❤️❤️❤️
Absolutely beautiful watch and the engraving is perfect. The words used are from a very old piece of writing and they’ve come out perfectly. So happy with this!
19 April 2024
Engraving was exactly what I requested…
Engraving was exactly what I requested and the watch looks terrific. Fast and efficient delivery and I liked the shipping updates. Thank you.
7 April 2024
Great watch and quick delivery!
Love the watch I bought for my boyfriends 30th and the fact I could have it engraved and delivered so quickly.
1 April 2024
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